# Zensai

Zensai (zensai.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zensai
- Documents last verified: 2026-09-30
- Transparency rating: 39/100 (how much it publishes, not how secure it is)
- Cite as: Zensai, Third Party Index, https://thirdpartyindex.com/vendors/zensai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trustcenter.zensai.com/hc/en-us | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://zensai.com/dpa/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://zensai.com/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://zensai.com/terms/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.zensai.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (0 major or critical, 0 minor, 3 with no impact stated)
- Typical time to resolve: 7 days
- Under way: Course notification options are missing at the course level (no impact stated), since 2026-09-29 16:28 UTC
- 2026-09-29: Course notification options are missing at the course level (no impact stated)
- 2026-09-04: Courses Reporting Successful Completion but Remaining In-Progress (no impact stated)
- 2026-08-10: Notification delivery issues for Legacy Perform & Engage customers (no impact stated)
- 2026-06-05: Issues with clearing, editing learner progress and forcing retakes in Learn365 (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api