# Zettle

Zettle is part of [PayPal US](https://thirdpartyindex.com/vendors/paypal-us), whose subprocessor list declares [2 subprocessors](https://thirdpartyindex.com/vendors/paypal-us#subprocessors), which we last checked on 2026-11-11. We have not found a separate list published by Zettle.

Zettle (zettle.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zettle
- Documents last verified: 2026-11-12
- Transparency rating: 36/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Part of: [PayPal US](https://thirdpartyindex.com/vendors/paypal-us)
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Zettle, Third Party Index, https://thirdpartyindex.com/vendors/zettle (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.paypal.com/us/legalhub/paypal/dpa-business-management?country.x=US&locale.x=en\_US | 2026-11-12 | 2026-09-21 |
| Privacy policy | https://www.paypal.com/us/legalhub/paypal/privacy-full | 2026-11-11 | 2026-11-10 |
| Terms | https://www.paypal.com/us/legalhub/paypal/merchant-ads-mgr-tnc | 2026-11-12 | 2026-11-10 |
| Security page | https://www.paypal.com/us/security?locale.x=en\_US | 2026-11-12 | 2026-11-07 |
| Status page | https://status.zettle.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list (parent company's) | https://developer.paypal.com/braintree/in-person/legacy/reference/paypal-braintree-sub-processors/ | 2026-11-11 | 2026-09-22 |

## Subprocessors (0)

It publishes no list of its own; its parent company PayPal US lists 2: https://thirdpartyindex.com/vendors/paypal-us.md

## Web Technologies

Zettle's homepage made 161 requests to 7 domains, and 2 services controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

2 third parties by category: Tag managers 1 (Google Cloud); RUM 1 (Datadog). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (2)

- Google Cloud: 19 requests to gstatic.com, recaptcha.net, googletagmanager.com; Google Tag Manager, reCAPTCHA
- Datadog: 11 requests to browser-intake-us5-datadoghq.com; Datadog

### Affiliates (1)

- PayPal US: 108 requests to paypalobjects.com; PayPal

### First party (1)

- Zettle: 23 requests to paypal.com, zettle.com; DataDome, Emotion, HSTS, Open Graph, Priority Hints, Varnish

2 tracked companies loaded by the homepage are not in Zettle's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 23 h 7 min
- Status page last read: 2026-11-12
- 2026-10-30: Unable to contact Support team (minor)
- 2026-10-07: DNS incident presenting errors (minor)
- 2026-06-02: Delayed deposits (minor)
- 2026-05-24: Missing Signature on Receipts - DE (minor)
- 2026-05-22: Issues with processing QRC payments (PayPal, Venmo) (minor)
- 2026-05-15: Issues with resetting password (critical)
- 2026-05-13: Delays in payout processing for PayPal connected accounts (no impact stated)
- 2026-04-21: Delayed deposits (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api