# Zilliz Zilliz declares [9 subprocessors](https://thirdpartyindex.com/vendors/zilliz#subprocessors) in [its subprocessor list](https://zilliz.com/trust-center/subprocessors-list), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7415)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23. [4 tracked vendors](https://thirdpartyindex.com/vendors/zilliz#used-by) name Zilliz as a subprocessor, including [Aimdoc](https://thirdpartyindex.com/vendors/aimdoc), [Anaconda](https://thirdpartyindex.com/vendors/anaconda) and [Filevine](https://thirdpartyindex.com/vendors/filevine). Zilliz (zilliz.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/zilliz - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 109 within two hops, 392 within three; 4 tracked vendors rely on it directly, 4 within two hops, 4 within three - Cite as: Zilliz, Third Party Index, https://thirdpartyindex.com/vendors/zilliz (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://zilliz.com/trust-center/subprocessors-list | 2026-11-11 | 2026-09-23 | | Privacy policy | https://zilliz.com/privacy-policy | 2026-11-11 | 2026-09-23 | | Terms | https://zilliz.com/terms-and-conditions | 2026-11-11 | 2026-09-23 | | Security page | https://zilliz.com/trust-center | 2026-11-11 | 2026-09-23 | | Status page | https://status.zilliz.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure services, data storage, and hosting | US,CA,EU, AP(SG,JP) and customer-selected cloud regions | 2026-09-23 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication when logging in | US | 2026-09-23 | | [Google Cloud Service](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure services, data storage, and hosting | US,EU, AP(SG) and customer-selected cloud regions | 2026-09-23 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer data access for profile updates, marketing prospect qualification, and sales leads validation | US | 2026-09-23 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud infrastructure services, data storage, and hosting | US,EU, AP(IN) and customer-selected cloud regions | 2026-09-23 | | Snowflake & Tableau | User behavior analysis, revenue data monitoring | US | 2026-09-23 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Generating bills and processing payments | US | 2026-09-23 | | [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Compliance monitoring and risk assessment | US | 2026-09-23 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | User support services for troubleshooting product issues | US | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7415)). CSV: https://thirdpartyindex.com/vendors/zilliz/subprocessors.csv ## Web Technologies Zilliz's homepage made 274 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Advertising 1 (Reddit, Inc.); Analytics 1 (Google Cloud); SEO 1 (Ahrefs). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Google Cloud: 8 requests to googletagmanager.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Ahrefs: 1 request to ahrefs.com; Ahrefs ### First party (1) - Zilliz: 262 requests to zilliz.com; KaTeX, Next.js 14.2.35, Nginx, Open Graph, React, Swiper, Webpack 1 tracked company loaded by the homepage is not in Zilliz's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (4) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Aimdoc](https://thirdpartyindex.com/vendors/aimdoc.md) - [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Embedding storage - [Filevine](https://thirdpartyindex.com/vendors/filevine.md): Cloud vector database - [SysAid](https://thirdpartyindex.com/vendors/sysaid.md): Zilliz provides the managed vector database used by SysAid's AI capabilities to store and query vector embeddings generated from service desk content such as ti… ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported in the last 12 months - 2026-07-22: Elevated errors on control plane API (July 22) (minor) ## Incidents reported by Zilliz's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors Zilliz lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Zilliz lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-03: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Zilliz lists as a subprocessor, reported Missing check results for GitHub pull requests (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Zilliz lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-29: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Zilliz lists as a subprocessor, reported Incorrect security-training and background-check test results (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Zilliz lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Zilliz lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Zilliz lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zilliz lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/zilliz --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api