# Zonka Feedback

Zonka Feedback (zonkafeedback.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zonka-feedback
- Documents last verified: 2026-10-02
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 10 tracked vendors directly, 80 within two hops, 298 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Zonka Feedback, Third Party Index, https://thirdpartyindex.com/vendors/zonka-feedback (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.zonkafeedback.com/third-party-subprocessors | 2026-10-02 | 2026-10-01 |
| Privacy policy | https://www.zonkafeedback.com/privacy-policy | 2026-10-02 | 2026-10-01 |
| Terms | https://www.zonkafeedback.com/terms-of-use | 2026-10-02 | 2026-10-01 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon SES | Email Service | US | 2026-10-01 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure Hosting | AU; EU; IN; US | 2026-10-01 |
| [Cloudfront](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Content Delivery Network Provider | Edge Location | 2026-10-01 |
| [FastSpring](https://thirdpartyindex.com/vendors/fastspring.md) | Payments & Subscriptions | US | 2026-10-01 |
| Gupshup | SMS / Messaging Service (only used if you’re sending SMSes to India) | India | 2026-10-01 |
| Gupshup India | SMS / Messaging Service (only used if you’re sending SMSes to India) | India | 2026-10-01 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing, CRM & Tickets | US | 2026-10-01 |
| [Infobip](https://thirdpartyindex.com/vendors/infobip.md) | WhatsApp Service | US/India; US/India/EU | 2026-10-01 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Support Services | US | 2026-10-01 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Event Logging for Analytics | US | 2026-10-01 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Database Hosting / Development Software | AU; EU; IN; US | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-based Processing Services (applicable only if you’re opting for AI features); AI-based Processing Services. (applicable only if you’re opting for AI features) | AU; EU; US | 2026-10-01 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Service | US | 2026-10-01 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | SMS / Messaging Service; SMS / Messaging Service (only used if you’re using SMS Surveys or Alerts) | US | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27205)). CSV: https://thirdpartyindex.com/vendors/zonka-feedback/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api