# Zoom

Zoom declares [39 subprocessors](https://thirdpartyindex.com/vendors/zoom#subprocessors), plus 7 of its own affiliates, in [its subprocessor list](https://www.zoom.com/en/trust/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/59688)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [251 tracked vendors](https://thirdpartyindex.com/vendors/zoom#used-by) name Zoom as a subprocessor, including [Stripe](https://thirdpartyindex.com/vendors/stripe), [Zapier](https://thirdpartyindex.com/vendors/zapier) and [LinkedIn](https://thirdpartyindex.com/vendors/linkedin).

Zoom (zoom.us): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zoom
- Documents last verified: 2026-11-11
- Category: communications
- Transparency rating: 97/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 4/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 22 tracked vendors directly, 207 within two hops, 601 within three; 251 tracked vendors rely on it directly, 1371 within two hops, 2669 within three
- Cite as: Zoom, Third Party Index, https://thirdpartyindex.com/vendors/zoom (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.zoom.com/en/trust/ | 2026-11-11 | 2026-09-21 |
| Subprocessor list | https://www.zoom.com/en/trust/subprocessors/ | 2026-11-11 | 2026-10-07 |
| Data processing addendum | https://media.zoom.com/download/assets/zoom-global-dpa.pdf/dd327ebea27e11efb613d6ba63ed4cee | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://www.zoom.com/en/trust/privacy/privacy-statement/ | 2026-11-11 | 2026-09-21 |
| Terms | https://www.zoom.com/en/trust/terms/ | 2026-11-11 | 2026-09-21 |
| Security page | https://www.zoom.com/en/trust/security/ | 2026-11-11 | 2026-09-21 |
| security.txt | https://zoom.us/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://www.zoomstatus.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.zoom.com/en/trust/vulnerability-disclosure/ | 2026-11-11 | 2026-09-21 |

## Subprocessors (39)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider | Australia; Brazil; Canada; Europe; India; Japan; Singapore; Taiwan; United States | 2026-10-10 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Intelligent Features Service Provider | United States | 2026-09-22 |
| [Authzed, Inc.](https://thirdpartyindex.com/vendors/authzed.md) | Authorization / Permissions service (Developer tools) | United States | 2026-09-22 |
| Bonsai Technologies Inc. | — | Delaware, USA; France (Bus. Registration) | 2026-09-22 |
| [Brighthire, Inc.](https://thirdpartyindex.com/vendors/brighthire.md) | — | Delaware, USA | 2026-09-22 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery Network; Security | European Union; United States; North America, Latin America, Europe, Middle East, Africa, Asia and Oceania. | 2026-10-10 |
| [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) | United States; European Union | 2026-10-10 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Service Provider, Intelligent Features Service Provider | United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore | 2026-09-22 |
| Keybase, LLC | — | Delaware, USA | 2026-09-22 |
| [MaestroQA d/b/a Rippit](https://thirdpartyindex.com/vendors/rippit.md) | Support Quality Assurance | Ireland; United States | 2026-10-10 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Service Provider.; Microsoft’s Azure Speech (Speech-to-Text, Text-to-Speech, Speech Translation, Voice Cloning), Intelligent Features Service Provider. | Australia; Brazil; Canada; Europe; India; Japan; Singapore; Taiwan; United States; Switzerland | 2026-10-10 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Developer Database Platform | United States | 2026-09-22 |
| [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md) | Data Subject Requests Portal, Cookie Preference Center | United States | 2026-09-22 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Intelligent Features Service Provider | United States; European Union | 2026-10-10 |
| [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Cloud Service Provider | Mexico; United States; Saudi Arabia | 2026-10-10 |
| [Perplexity](https://thirdpartyindex.com/vendors/perplexity-ai.md) (AI model provider: Perplexity AI) | Intelligent Features Service Provider | United States | 2026-09-22 |
| [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics.md) | Feedback, Reviews, and Survey Responses | Germany; United States | 2026-10-10 |
| Saasbee Inc. (Hefei) Ltd. | — | China | 2026-09-22 |
| Saasbee Software (Hangzhou) Co., Ltd. | — | China | 2026-09-22 |
| [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md) | Chat Functionality for Workvivo Customers (Optional) | European Union; United States | 2026-10-10 |
| [SendSafely](https://thirdpartyindex.com/vendors/sendsafely.md) | Encrypted file transfer service | United States | 2026-09-22 |
| [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) | Cloud-based Customer Service Platform | Germany; United States | 2026-10-10 |
| Solvvy, LLC | — | Delaware, USA | 2026-09-22 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | United States | 2026-09-22 |
| Suki AI | Intelligent Features Service Provider | United States | 2026-09-22 |
| Sumit-AI | AI Speech, Speech-to-Text service | Europe; United States | 2026-10-10 |
| [TaskUS](https://thirdpartyindex.com/vendors/taskus.md) | Support Providers | Philippines; Croatia | 2026-10-10 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Notifications | United States; European Union | 2026-10-10 |
| [Workvivo Limited](https://thirdpartyindex.com/vendors/workvivo.md) | — | Ireland | 2026-09-22 |
| ZM Services India Private Ltd. | — | India | 2026-09-22 |
| ZVC- Australia Pty Ltd. | — | New South Wales, Australia | 2026-09-22 |
| ZVC Canada, Ltd. | — | Alberta; British Columbia; Manitoba; New Brunswick, Canada; Ontario; Quebec | 2026-09-22 |
| ZVC France SAS | — | Paris, France | 2026-09-22 |
| ZVC Germany GmbH | — | Germany | 2026-09-22 |
| ZVC India Pvt. Ltd. | — | Mumbai, India | 2026-09-22 |
| ZVC JAPAN K.K. | — | Japan | 2026-09-22 |
| ZVC Netherlands B.V. | — | Amsterdam, Netherlands; Norway (Branch Office) | 2026-09-22 |
| ZVC Singapore Pte. Ltd. | — | Singapore | 2026-09-22 |
| ZVC UK Ltd. | — | England; Wales | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/59688)). CSV: https://thirdpartyindex.com/vendors/zoom/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (7)

- Zoom Arabia Communications Company (Kingdom of Saudi Arabia)
- Zoom Communications, Inc. (Delaware, USA)
- Zoom Middle East and North Africa Regional Headquarters Company (Kingdom of Saudi Arabia)
- Zoom Software (Hangzhou) Co., Ltd. (China)
- Zoom Video Communications (Hong Kong) Limited (China; Hong Kong)
- Zoom Video Communications Korea, LLC (Republic of Korea)
- Zoom Voice Communications, Inc. (Delaware, USA; Hong Kong (Bus. Registration))

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: Moderate · 43 agency authorizations · since Jul 28, 2023

## Security program

What Zoom Communications, Inc.'s Form 10-K for fiscal 2026, filed Feb 27, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1585521/000158552126000030/0001585521-26-000030-index.htm).

- Led by: Chief Information Security Officer, reporting to the Chief Operating Officer
- Board oversight: Cybersecurity Risk Committee
- Practices named: Incident response plan, Penetration testing, Vulnerability management, Threat intelligence, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security
- Says no cybersecurity incident has materially affected it

## Web Technologies

Zoom's homepage made 375 requests to 51 domains, 32 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

32 third parties by category: Advertising 16 (Google Cloud, Amazon, MNTN, Inc., OpenAI, StackAdapt, Microsoft, Reddit, Inc., Spotify AB, X Corp., LY Corporation, Metadata; reviewed: Claritas, LLC, Innovid, Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMatic); Analytics 8 (Amplitude, Contentsquare, ZoomInfo, Demandbase, LinkedIn, Meta, Cloudflare, G2.com); Marketing automation 1 (Salesloft); A/B Testing 1 (Optimizely); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Affiliate programs 1 (Impact Radius); Customer data platform 1 (reviewed: LiveRamp); SEO 1 (BrightEdge); Unclassified 1 (AdTheorent). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (32)

- Google Cloud: 19 requests to doubleclick.net, google.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- OneTrust: 14 requests to cookielaw.org, onetrust.com; OneTrust (its subprocessor list names it too)
- Optimizely: 8 requests to optimizely.com; Optimizely
- Amplitude: 6 requests to amplitude.com; Amplitude
- Amazon: 5 requests to amazon-adsystem.com; Amazon Advertising
- Contentsquare: 5 requests to contentsquare.net; Contentsquare
- ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo
- BrightEdge: 4 requests to bc0a.com; BrightEdge 1.5.36
- Claritas, LLC: 4 requests to trkn.us
- Demandbase: 4 requests to company-target.com, demandbase.com; Demandbase 11.8.0
- MNTN, Inc.: 4 requests to mountain.com; Mountain
- OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- StackAdapt: 4 requests to stackadapt.com; StackAdapt
- Impact Radius: 3 requests to impactcdn.com, impct.site, sjv.io; Impact
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433
- Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- Salesloft: 3 requests to salesloft.com; Salesloft
- Spotify AB: 3 requests to spotify.com, byspotify.com; Spotify Pixel
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too)
- G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- Innovid: 2 requests to tvsquared.com
- Magnite, Inc.: 2 requests to rubiconproject.com, tremorhub.com
- AdTheorent: 1 request to adentifi.com
- Index Exchange Inc.: 1 request to casalemedia.com
- LY Corporation: 1 request to yimg.jp; Yahoo! JAPAN Ads
- LiveRamp: 1 request to rlcdn.com
- Metadata: 1 request to metadata.io; Metadata.io
- PubMatic: 1 request to pubmatic.com

### Unknown (2)

Domains not identified yet: 35.160.46.251, ojrq.net

### First party (1)

- Zoom: 246 requests to zoom.us, zoom.com; Cloudflare, GSAP, HSTS, HTTP/3, Innovid Advertising Measurement, Linkedin Ads, Open Graph, Priority Hints, Swiper, TVSquared, core-js 3.32.2

17 tracked companies loaded by the homepage are not in Zoom's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (251)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [15Five](https://thirdpartyindex.com/vendors/15five.md)
- [1mind](https://thirdpartyindex.com/vendors/1mind.md): Zoom is used as Data Importer’s video conferencing provider, which may be used to process personal data in the ordinary course of business.
- [Absorb Software](https://thirdpartyindex.com/vendors/absorb-software.md): Absorb uses Zoom for video conferencing. Data processed may include contact and business details, meeting and LMS details related to business insights may be in…
- [ACA Group](https://thirdpartyindex.com/vendors/aca-group.md): Video conferencing software
- [Acai Travel](https://thirdpartyindex.com/vendors/acai-travel.md)
- [Accruent](https://thirdpartyindex.com/vendors/accruent.md): Business Support
- [ActiveState](https://thirdpartyindex.com/vendors/activestate.md): Collaboration
- [Addepar](https://thirdpartyindex.com/vendors/addepar.md): Operation of video, audio and phone communications platform on behalf of Addepar.
- [Airtable](https://thirdpartyindex.com/vendors/airtable.md): Video conferencing, call recording
- [AiSDR](https://thirdpartyindex.com/vendors/aisdr.md): Call Recordings
- [Alcide](https://thirdpartyindex.com/vendors/alcide.md)
- [AllCode](https://thirdpartyindex.com/vendors/allcode.md): Video conferencing and communications
- [Amach](https://thirdpartyindex.com/vendors/amach.md): Collaboration
- [Archbee](https://thirdpartyindex.com/vendors/archbee.md): Collaboration & Productivity
- [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Communication Platform
- [Assent](https://thirdpartyindex.com/vendors/assent.md): Virtual meetings (implementation checkpoints and training sessions).
- [Automation Anywhere](https://thirdpartyindex.com/vendors/automation-anywhere.md): Video communication platform to provide support which may include screen-sharing
- [Auvik](https://thirdpartyindex.com/vendors/auvik.md): Communication services
- [Beonic](https://thirdpartyindex.com/vendors/beonic.md)
- [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Video Communication; \[Website\]( Video communication & collaboration solution.
- [BigTime](https://thirdpartyindex.com/vendors/bigtime.md)
- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Customer Training/LMS “Classroom”
- [Botdoc](https://thirdpartyindex.com/vendors/botdoc.md): Online / mobile video meetings and chat
- [BrightHire](https://thirdpartyindex.com/vendors/brighthire.md): Detection of signals of potential fraud\*; Summarization
- [BrightLocal](https://thirdpartyindex.com/vendors/brightlocal.md): Video conferencing platform
- [Bronto](https://thirdpartyindex.com/vendors/bronto.md): Support Recordings (customer optional)
- [BrowserStack](https://thirdpartyindex.com/vendors/browserstack.md): Web meeting and communication
- [BuildBetter](https://thirdpartyindex.com/vendors/buildbetter.md): BuildBetter Product Suite
- [Businesswire](https://thirdpartyindex.com/vendors/businesswire.md): Client and prospect meetings
- [Camino](https://thirdpartyindex.com/vendors/camino.md): Internal and customer-facing video conferencing; Video conferencing — creates and manages meetings for onboarding sessions
- [Capcade](https://thirdpartyindex.com/vendors/capcade.md): Video conferencing and communication platform
- [Caylent](https://thirdpartyindex.com/vendors/caylent.md): Internet Calling Tool
- [Center for Internet Security](https://thirdpartyindex.com/vendors/center-for-internet-security.md): Video communications platform; Your general personal information will be processed by Zoom for storage purposes for the period necessary to fulfill the purposes…
- [Cerby](https://thirdpartyindex.com/vendors/cerby.md)
- [Cerenade](https://thirdpartyindex.com/vendors/cerenade.md): Video conferencing used for demos, trainings, and customer support meetings
- [Chainalysis](https://thirdpartyindex.com/vendors/chainalysis.md): Customer support; Video conferencing, communication | \[More information\](
- [Chat Aid](https://thirdpartyindex.com/vendors/chat-aid.md): Video conferencing
- [Checkmk](https://thirdpartyindex.com/vendors/checkmk.md): Video conferencing platform USA for remote live support and screen sharing
- [Clever](https://thirdpartyindex.com/vendors/clever.md): Internal and external video conferencing
- [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): Collaboration; Video conferencing
- [Clozd](https://thirdpartyindex.com/vendors/clozd.md): Required; Video conferencing and recording services. \[Zoom Trust Center\](
- [CodeRabbit](https://thirdpartyindex.com/vendors/coderabbit.md): Virtual meetings
- [CoderPad](https://thirdpartyindex.com/vendors/coderpad.md): Providing video functionality in services
- [Coefficient](https://thirdpartyindex.com/vendors/coefficient.md): internal communication and customer support
- [Cognella](https://thirdpartyindex.com/vendors/cognella.md): Video conferencing and collaboration services.
- [Cometly](https://thirdpartyindex.com/vendors/cometly.md): Used for video conferencing and support calls with customers. Handles names, email addresses, and any personal data shared during calls. Zoom Privacy
- [Confirm](https://thirdpartyindex.com/vendors/confirm.md)
- [Conjurer Solutions](https://thirdpartyindex.com/vendors/conjurer-solutions.md): Video meetings and workshops
- [Conveo](https://thirdpartyindex.com/vendors/conveo.md): Meetings and Collaboration; Processing Activity Description Meetings and Collaboration Data Residency / Processing Location EU (Germany) Headquarters Location S…
- [Conveyor](https://thirdpartyindex.com/vendors/conveyor.md): Virtual Meetings and Customer Support
- [CookieYes](https://thirdpartyindex.com/vendors/cookieyes.md): Video conferencing services
- [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer support services
- [Crownpeak](https://thirdpartyindex.com/vendors/crownpeak.md): Europe Communication and Europe meetings platform. Manages technical support, knowledge and proactive notification for customers.
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Video conference provider
- [Dataedo](https://thirdpartyindex.com/vendors/dataedo.md): Webinars & meetings
- [Datarails](https://thirdpartyindex.com/vendors/datarails.md): Video conferencing for customer meetings, onboarding, training, and support sessions
- [Dataships](https://thirdpartyindex.com/vendors/dataships.md)
- [Day AI](https://thirdpartyindex.com/vendors/day-ai.md): Customer communication / productivity
- [DeepScribe](https://thirdpartyindex.com/vendors/deepscribe.md): Zoom is used for secure virtual meetings, including internal collaboration and external communications with customers, partners, and vendors.
- [Deloitte](https://thirdpartyindex.com/vendors/deloitte.md)
- [Delve AI](https://thirdpartyindex.com/vendors/delve-ai.md): Virtual meetings and communications software. For online sales calls with potential and current customers.
- [Demi](https://thirdpartyindex.com/vendors/demi.md)
- [DESelect](https://thirdpartyindex.com/vendors/deselect.md): Video Conferencing
- [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Provide virtual meetings and business communications
- [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Business communications; Internal Business Operations - Applications, Services, and Support; Sales & Marketing
- [DocSend](https://thirdpartyindex.com/vendors/docsend.md): Customer Support
- [Donut](https://thirdpartyindex.com/vendors/donut.md): User research, customer support, sales
- [Doozy](https://thirdpartyindex.com/vendors/doozy.md): In-app video calls and scheduling
- [Dropbox](https://thirdpartyindex.com/vendors/dropbox.md): Customer Support
- [Dropbox Sign](https://thirdpartyindex.com/vendors/dropbox-sign.md): Customer Support
- [Duffel](https://thirdpartyindex.com/vendors/duffel-com.md): Customer data; Video conferencing
- [Dynatrace](https://thirdpartyindex.com/vendors/dynatrace.md)
- [Easol](https://thirdpartyindex.com/vendors/easol.md)
- [Edmentum](https://thirdpartyindex.com/vendors/edmentum.md): Live meeting management; Live session management
- [Education Perfect](https://thirdpartyindex.com/vendors/education-perfect.md): Webinar and Conference Host
- [Effy AI](https://thirdpartyindex.com/vendors/effy-ai.md): Sales and customer support
- [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md)
- [Enlyft](https://thirdpartyindex.com/vendors/enlyft.md): Video Conferencing
- [Enzuzo](https://thirdpartyindex.com/vendors/enzuzo.md): Meetings
- [Ethnio](https://thirdpartyindex.com/vendors/ethnio.md): Meetings and webinars
- [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md): Live calls for support of travelers
- [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): Video conferencing
- [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Sales and Support; Sales, Support and Account Management
- [Explorium](https://thirdpartyindex.com/vendors/explorium.md): Video conferencing, virtual meetings
- [Expo](https://thirdpartyindex.com/vendors/expo.md): Customer interactions
- [Extensis](https://thirdpartyindex.com/vendors/extensis.md)
- [Fastmail](https://thirdpartyindex.com/vendors/fastmail.md): Video conferencing
- [Feedly Threat Intelligence](https://thirdpartyindex.com/vendors/feedly-threat-intelligence.md): Video Conferencing
- [FICO](https://thirdpartyindex.com/vendors/fico.md): Video and Teleconferencing for clients globally
- [Filevine](https://thirdpartyindex.com/vendors/filevine.md): Video and communications platform
- [Forsta](https://thirdpartyindex.com/vendors/forsta.md): Web Conferencing Platform
- [FullFunnel](https://thirdpartyindex.com/vendors/fullfunnel-co.md): Video conferencing and meeting intelligence
- [FundApps](https://thirdpartyindex.com/vendors/fundapps.md)
- [Fundraise Up](https://thirdpartyindex.com/vendors/fundraise-up.md): Video meetings, recordings, transcripts and AI notetaking
- [GaggleAMP](https://thirdpartyindex.com/vendors/gaggleamp.md): Video call software for internal and external communication
- [Gatekeeper](https://thirdpartyindex.com/vendors/gatekeeper.md): Video Calling
- [Gigamon](https://thirdpartyindex.com/vendors/gigamon.md)
- [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): Virtual Events
- [Gruntwork](https://thirdpartyindex.com/vendors/gruntwork.md): Customer support
- [HackerRank](https://thirdpartyindex.com/vendors/hackerrank.md): Video Conferencing for Interviews
- [Hasura](https://thirdpartyindex.com/vendors/hasura.md)
- [Hiver](https://thirdpartyindex.com/vendors/hiver.md): Collaboration & Productivity
- [Homerun Presales](https://thirdpartyindex.com/vendors/homerun-presales.md): Support
- [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Virtual Meetings and Collaboration
- [Humaans](https://thirdpartyindex.com/vendors/humaans.md): Video calls
- [HYPR](https://thirdpartyindex.com/vendors/hypr.md)
- [Identity Automation](https://thirdpartyindex.com/vendors/identity-automation.md): Online meetings
- [Idera](https://thirdpartyindex.com/vendors/idera.md): Meetings/webinar channel. Zoom collects, stores, and processes customer data such as first name, last name, email, country of origin, job title, organization na…
- [IDEXX](https://thirdpartyindex.com/vendors/idexx.md): Video conferencing
- [Immuta](https://thirdpartyindex.com/vendors/immuta.md): Communicate with customers.
- [inFeedo AI](https://thirdpartyindex.com/vendors/infeedo-ai.md)
- [Infisical](https://thirdpartyindex.com/vendors/infisical.md): Infisical uses Zoom to conduct virtual meetings.
- [IronWiFi](https://thirdpartyindex.com/vendors/ironwifi.md): Collaboration; Products: All Products
- [Jamf](https://thirdpartyindex.com/vendors/jamf.md): Online meetings
- [Jatheon](https://thirdpartyindex.com/vendors/jatheon.md): Video conferencing and online meetings
- [JDXpert](https://thirdpartyindex.com/vendors/jdxpert.md): Zoom used for voice and video calls
- [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md)
- [Kira Talent](https://thirdpartyindex.com/vendors/kira-talent.md): Video service provider
- [Klaxoon by Wrike](https://thirdpartyindex.com/vendors/klaxoon-by-wrike.md): Video customer support
- [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): Video conferencing
- [Kulturra.com](https://thirdpartyindex.com/vendors/kulturra-com.md): Web conferencing
- [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Customer Support
- [LearnUpon](https://thirdpartyindex.com/vendors/learnupon.md): Communication service for video and audio chats
- [LinkedIn](https://thirdpartyindex.com/vendors/linkedin.md): Teleconferencing services
- [Linus Health](https://thirdpartyindex.com/vendors/linus-health.md): Customer support and training
- [LiquidPlanner](https://thirdpartyindex.com/vendors/liquidplanner.md): Customer Support and Communication; Customer communications and insights, AI meetings notetaker and insights
- [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): Online meeting provider
- [Loopio](https://thirdpartyindex.com/vendors/loopio.md): Customer interactions through web-based meeting platforms, webinars
- [Lucid Software](https://thirdpartyindex.com/vendors/lucid-software.md): Web-conferencing system
- [Lumerate](https://thirdpartyindex.com/vendors/lumerate.md): Video conferencing, webinars, and recorded meetings.
- [Lunio](https://thirdpartyindex.com/vendors/lunio.md)
- [Lusha](https://thirdpartyindex.com/vendors/lusha.md): Video and Schedule Services
- [Maestro AI](https://thirdpartyindex.com/vendors/maestro-ai.md): Video conferencing
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): Meeting Recording Import (optional)
- [meetergo](https://thirdpartyindex.com/vendors/meetergo.md): Conferencing
- [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Video conferencing.
- [MinIO](https://thirdpartyindex.com/vendors/minio.md): Video conferencing with embedded AI (AI Companion); processes customer and partner names, email addresses, voice recordings, video recordings, meeting transcrip…
- [Mobile Testing | Kobiton](https://thirdpartyindex.com/vendors/mobile-testing-kobiton.md)
- [Moogsoft](https://thirdpartyindex.com/vendors/moogsoft.md)
- [Nectar HR](https://thirdpartyindex.com/vendors/nectar-hr.md): Video communication platform
- [Network to Code](https://thirdpartyindex.com/vendors/network-to-code.md): Collaboration; Video meeting web conferencing
- [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Webinars and demos
- [Noonlight](https://thirdpartyindex.com/vendors/noonlight.md): Cloud Services – Meetings and Conference Calls
- [nylas](https://thirdpartyindex.com/vendors/nylas.md): Webinars
- [One Step GPS](https://thirdpartyindex.com/vendors/one-step-gps.md): Video Conferencing and Communication Platform
- [Oneleet](https://thirdpartyindex.com/vendors/oneleet.md): Meetings
- [Opensense](https://thirdpartyindex.com/vendors/opensense.md): Customer/internal training and communication
- [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Customer Support
- [Optro](https://thirdpartyindex.com/vendors/optro.md): Virtual conferencing & AI
- [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): Meeting Platform including AI transcription and summary capabilities
- [Parabola](https://thirdpartyindex.com/vendors/parabola.md): Support recordings (customer optional)
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): District staff contact information.; Webinars and customer support calls
- [PayKickstart](https://thirdpartyindex.com/vendors/paykickstart.md): Webinar services
- [Pendula](https://thirdpartyindex.com/vendors/pendula.md)
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Conference Calls
- [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Video Conferencing Platform
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Web conferencing
- [Postcall](https://thirdpartyindex.com/vendors/postcall.md)
- [Prezi](https://thirdpartyindex.com/vendors/prezi.md): Webinar Provider
- [Prudentia Sciences](https://thirdpartyindex.com/vendors/prudentia-sciences.md): Collaboration; Video Conferencing
- [Push Security](https://thirdpartyindex.com/vendors/push-security.md)
- [QA Wolf](https://thirdpartyindex.com/vendors/qa-wolf.md): Zoom provides video conferencing services for sales meetings and customer interactions.
- [QFlow.ai](https://thirdpartyindex.com/vendors/qflow-ai.md): Video conferencing
- [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md)
- [Qumulo](https://thirdpartyindex.com/vendors/qumulo.md): Collaboration; Video Conferencing
- [Rapid7](https://thirdpartyindex.com/vendors/rapid7.md)
- [ReadWorks](https://thirdpartyindex.com/vendors/readworks.md): Video conference/meeting platform
- [Red Pepper Software](https://thirdpartyindex.com/vendors/red-pepper-software.md): Meeting & collaboration platform; Virtual meetings, webinars, meeting recordings, and calendar scheduling tools
- [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Communication/Collaboration Platform
- [Ringostat](https://thirdpartyindex.com/vendors/ringostat.md): Video messaging service
- [Rivery](https://thirdpartyindex.com/vendors/rivery.md): Video communication
- [Route Mobile](https://thirdpartyindex.com/vendors/route-mobile.md)
- [Rubrik](https://thirdpartyindex.com/vendors/rubrik.md)
- [Ruddr](https://thirdpartyindex.com/vendors/ruddr.md): Internal and external meeting platform
- [runZero](https://thirdpartyindex.com/vendors/runzero.md)
- [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Video conference provider
- [Scoro](https://thirdpartyindex.com/vendors/scoro.md): Video call tool
- [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad.md): Call recording and conferencing
- [Seerist](https://thirdpartyindex.com/vendors/seerist.md): Video / Phone Provider
- [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Video conference provider
- [Seqera](https://thirdpartyindex.com/vendors/seqera.md): Applies to: All customers (business operations) Internal and external video conferencing and webinars platform; Collaboration
- [Sibme](https://thirdpartyindex.com/vendors/sibme.md): Video Conferencing, Web Meetings
- [SigNoz](https://thirdpartyindex.com/vendors/signoz.md)
- [Simple Analytics](https://thirdpartyindex.com/vendors/simple-analytics.md): Video calls
- [Spark Hire](https://thirdpartyindex.com/vendors/spark-hire.md)
- [Spekit](https://thirdpartyindex.com/vendors/spekit.md): Video conferencing
- [Spellbook](https://thirdpartyindex.com/vendors/spellbook.md): Collaboration (Customer Optional); Provides video conferencing and recording.
- [SpendHound](https://thirdpartyindex.com/vendors/spendhound.md): Video conferencing
- [Sprinklr](https://thirdpartyindex.com/vendors/sprinklr.md)
- [Sprinto](https://thirdpartyindex.com/vendors/sprinto.md): Collaboration & Productivity
- [Squirro](https://thirdpartyindex.com/vendors/squirro.md): Conference software + Phone Management; Provider on laptops; SaaS for Operations
- [StackGuardian](https://thirdpartyindex.com/vendors/stackguardian.md): Web conferencing
- [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Video conferencing; Video conferencing platform for online meetings.
- [StreamShark](https://thirdpartyindex.com/vendors/streamshark.md): Zoom Meeting SDK integration
- [Stripe](https://thirdpartyindex.com/vendors/stripe.md): Video conferencing system
- [Subscribe Pro](https://thirdpartyindex.com/vendors/subscribe-pro.md): Customer Video Conferencing
- [SubscriptionFlow](https://thirdpartyindex.com/vendors/subscriptionflow.md): Video; Video conferencing
- [Superside](https://thirdpartyindex.com/vendors/superside.md)
- [SupportYourApp®](https://thirdpartyindex.com/vendors/supportyourapp.md): Video conferencing and team communication for internal coordination and client-facing support sessions; may process personal data discussed during calls
- [Swantide](https://thirdpartyindex.com/vendors/swantide.md): Video Conferencing Services
- [Symbe](https://thirdpartyindex.com/vendors/symbe.md): Collaboration
- [SyncMatters](https://thirdpartyindex.com/vendors/syncmatters.md): Videoconference services.
- [Synder](https://thirdpartyindex.com/vendors/synder.md): Collaboration; Video conferencing.
- [Tanium](https://thirdpartyindex.com/vendors/tanium.md): Videoconferencing and communications services
- [TCP Software](https://thirdpartyindex.com/vendors/tcp-software.md): to communicate with clients
- [TeamOhana](https://thirdpartyindex.com/vendors/teamohana.md): Communication & Collaboration
- [Teleport](https://thirdpartyindex.com/vendors/teleport.md): Video Conferencing
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Software used for video meetings, webinars, and collaborative work; personal data processed could include employee names, email addresses, video and audio conte…
- [Teqblaze](https://thirdpartyindex.com/vendors/teqblaze.md): Video conferencing and communication
- [Termly](https://thirdpartyindex.com/vendors/termly.md): Communications
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Video conferencing
- [Threekit](https://thirdpartyindex.com/vendors/threekit.md): Meetings and note taking
- [Tiger Data (creators of TimescaleDB)](https://thirdpartyindex.com/vendors/tiger-data-creators-of-timescaledb.md): Video conferencing
- [Together AI](https://thirdpartyindex.com/vendors/together-ai.md): Video conferencing
- [Torq Technologies](https://thirdpartyindex.com/vendors/torq-technologies.md): Customer support and communications
- [Traction Rec](https://thirdpartyindex.com/vendors/traction-rec.md)
- [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Video Conferencing, Web Meetings
- [Tropic](https://thirdpartyindex.com/vendors/tropicapp-io.md): Video conferencing
- [True Anthem](https://thirdpartyindex.com/vendors/true-anthem.md): Online video meeting provider used during real-time support sessions and business meetings
- [Trustmary](https://thirdpartyindex.com/vendors/trustmary.md): Customer relationship marketing
- [Twingate](https://thirdpartyindex.com/vendors/twingate.md): Customer communications system
- [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Live event conferencing provider
- [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Provide virtual meetings and business communications
- [Umbraco](https://thirdpartyindex.com/vendors/umbraco.md): Webinar software and sales meeting tool
- [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md)
- [UpGuard](https://thirdpartyindex.com/vendors/upguard.md): Video conferencing
- [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): Business communications
- [Userlist](https://thirdpartyindex.com/vendors/userlist.md): Internal communication
- [UserTesting](https://thirdpartyindex.com/vendors/usertesting.md): Live Conversation support
- [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): Video conferencing services
- [Veritonic](https://thirdpartyindex.com/vendors/veritonic.md)
- [Verkada](https://thirdpartyindex.com/vendors/verkada.md): Customer support communications and support operations
- [vFairs](https://thirdpartyindex.com/vendors/vfairs.md): Live Webinars Hosting
- [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Recording selected support sessions with customers
- [Visible](https://thirdpartyindex.com/vendors/visible.md): Video conferencing
- [Vxt](https://thirdpartyindex.com/vendors/vxt.md): Internal communications & customer meetings
- [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Messenger and video conference platform used for support
- [Webflow](https://thirdpartyindex.com/vendors/webflow.md): Video communications
- [Whalesync](https://thirdpartyindex.com/vendors/whalesync.md): Collaboration
- [Whistic](https://thirdpartyindex.com/vendors/whistic.md): Customer Support
- [Whova](https://thirdpartyindex.com/vendors/whova.md): Video Conferencing Software
- [WingRep](https://thirdpartyindex.com/vendors/wingrep.md): Meeting Platform
- [wiz.io](https://thirdpartyindex.com/vendors/wiz-io.md)
- [Workleap](https://thirdpartyindex.com/vendors/workleap.md): Virtual meeting and video recording service; Workleap Onboarding
- [WorkRamp](https://thirdpartyindex.com/vendors/workramp.md)
- [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Web conferencing
- [Workvivo](https://thirdpartyindex.com/vendors/workvivo.md): (Optional); Chat Functionality; Intelligent Features Service Provider (Optional)
- [Wrike](https://thirdpartyindex.com/vendors/wrike.md): Video customer support
- [WSO2](https://thirdpartyindex.com/vendors/wso2.md): To facilitate webinar events, we may invite subscribers to present their experiences with WSO2.
- [Zapier](https://thirdpartyindex.com/vendors/zapier.md): Video conferencing and communications for services and technical support
- [ZeroFOX](https://thirdpartyindex.com/vendors/zerofox.md): Communications Tool

## Service status

Incidents it reported on its own status page.

- Last 90 days: 65 reported incidents (0 major or critical, 35 minor, 30 with no impact stated)
- Typical time to resolve: 1 h 10 min
- Status page last read: 2026-11-12
- 2026-11-10: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-06: Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-03: Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-10-28: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-23: Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-22: Service Degradation Affecting Zoom Meetings Services in the US. (minor)

## Incidents reported by Zoom's subprocessors

Incidents reported in the last 30 days on their own status pages by 8 vendors Zoom lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported EX project issues in the Western US region (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Salesforce Integration issues in all regions (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Customer Hub Issues (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zoom lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Zoom lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Discover Connector issues (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [BrightHire](https://thirdpartyindex.com/vendors/brighthire#status), which Zoom lists as a subprocessor, reported Some on-demand and rejoined interview recordings delayed (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zoom lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Zoom lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zoom lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zoom lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zoom lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-10-22: Changed registry listing: fedramp:FR1825941347A ([evidence](https://thirdpartyindex.com/evidence/141337))
- 2026-10-07: Changed registry listing: fedramp:FR1825941347A ([evidence](https://thirdpartyindex.com/evidence/61906))

Feed: https://thirdpartyindex.com/vendors/zoom/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/zoom

## Security contact

From its security.txt (https://zoom.us/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/3)):

- Contact: https://www.zoom.com/en/trust/vulnerability-disclosure/submit-vulnerability-report
- Contact: mailto:security-reports@zoom.us
- Disclosure policy: https://www.zoom.com/en/trust/reporting-vulnerability/
- Encryption key: https://media.zoom.com/download/assets/zoom-vulnerability-management_0x4cbc9613_public.asc/21e0ae4a608b11ef8a28168792231784
- Languages: en
- Valid until 2029-12-31

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api