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Operative Subprocessor List SintecMedia Ltd. d/b/a Operative, SintecMedia NYC, Inc. d/b/a Operative, and our affiliates and subsidiaries (“Operative” “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. Operative may share your personal information with the third party subprocessors, indicated below to assist in providing services as defined in your agreement with Operative and explained in our privacy policy available here. When we engage a new subprocessor who handles personal information, remove a subprocessor or change how we use a subprocessor we will update this page. If you have questions or concerns about a new subprocessor please contact us at privacy@operative.com. Subprocessor Name Processing Activity Country of Processing Cloud Infrastructure & Hosting Amazon Web Services Primary data and system hosting for the Operative platform United States, EU (Ireland) and Australia Google Cloud Platform Hosting, storage, backup and cloud computing for the STAQ and AOS product lines United States Microsoft Corporation (Office 365 / Azure) Communication and document management services and supporting cloud infrastructure European Union (Netherlands) MongoDB Database technology and management United States Oracle Corporate billing system, hosting; revenue recognition and billing United States Security & Monitoring New Relic Database Monitoring United States Okta Identity and access management, single sign-on authentication, and multi-factor authentication services United States Customer Support & Ticketing Atlassian Provider of Jira software used for provisioning customer support European Union (Ireland, Belgium and Germany), United Kingdom Salesforce Front-end support United States Valiantys Managed services for Jira / customer support United States, United Kingdom and the European Union Communication & Collaboration Basecamp Project management tool for configuration projects United States Epona Communication and collaboration tool European Union AI Services Anthropic (Claude) AI Application functionality United States