Snapshot 1021

Document
Subprocessor list
URL
https://corp.kaltura.com/legal/privacy/subprocessors-list/
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Terms of Services
Customer Agreement
Artificial Intelligence Addendum
Kaltura Virtually Live: Sponsorship Terms and Conditions
Kaltura REACH Product Specifications and Limitations
Limited Trial Service Agreement
Free Trial Service Agreement
Website Terms of Use
Marketing Messages
Privacy
Privacy Policy
Job Candidates Privacy Notice
Data Processing Agreement (Customers)
Subprocessors List
GDPR FAQs
Compliance
DMCA Takedown Policy
Kaltura’s Artificial Intelligence Principles
Kaltura Anti-Corruption Compliance Policy
UK Modern Slavery Act
Certifications
Accessibility
Accessibility Statement
Vendors
Vendor Code of Conduct
Vendor Purchase Order Terms and Conditions
Subprocessors List
Kaltura, Inc. Subprocessor List
Kaltura utilizes certain subprocessors in the course of providing products and services to its customers. A subprocessor is a third-party data processor engaged by Kaltura who agrees to receive personal data from Kaltura intended for processing activities to be carried out (i) on behalf of Kaltura customers; (ii) in accordance with customer instructions as communicated by Kaltura; and (iii) in accordance with the terms of a written contract between Kaltura and the subprocessor.
For each Kaltura customer the relevant subprocessors will vary depending on the type of products and services purchased and whether certain optional services are activated. Customers can contact dpo@kaltura.com with any inquiries about the subprocessors relevant for their Kaltura implementation.
As Kaltura’s business operations grow and change, the subprocessors we utilize may also change.
Customers can subscribe to updates to this list by sending an email to dpo@kaltura.com requesting such updates.
Subprocessor	Description	Location
Infrastructure
Amazon Web Services	Cloud infrastructure provider; content delivery network; AI Services	U.S., E.U., Canada, Australia, Singapore, CDN services provided globally,
Akamai Technologies, Inc.	Content delivery network	U.S., CDN services provided globally
Fastly, Inc.	Content delivery network	U.S., CDN services provided globally
Cloudflare, Inc.	Content delivery network	Services provided globally
Google LLC	Cloud infrastructure Automated speech to text and translation; optional AI services; fonts	Services provided globally
Coralogix	Logs and monitoring	U.S., E.U
Twilio Inc.	Email Automation and optional phone integration	U.S., E.U
DataBricks	Cloud-based data and AI platform to process, store, analyse, and govern data
US. E.U
Support, Billing, and Customer Relations Management
Stripe, Inc.	Payment gateway	U.S., E.U.
Salesforce.com	CRM platform	U.S.
Sage Intacct, Inc.	Billing and accounting	U.S.
Marketo, Inc.	Email automation
U.S.
Hubspot	Email automation
U.S.
Atlassian, Inc.; Atlassian Pty Ltd.	Project management and collaboration	U.S., Australia
DocuSign, Inc.	Electronic signature and contract management	U.S., E.U.
SurveyMonkey, Inc.	Customer feedback surveys	U.S.
Intercom	Chat bot support	U.S,, E.U, AUS.
Gainsight	Customer Support	U.S
Optional Transcription & Translation (Kaltura REACH)
Verbit Software Ltd.	Transcription and translation services	U.S., E.U., Israel
AmberScript, B.V.	Transcription and translation services	E.U.
Descript, Inc.	Audio/video editing platform, automatic transcription, clip creation	U.S.
Optional
11Labs	AI voice service	U.S,, E.U
Cartesia	AI voice service	U.S,, E.U
Soniox	AI voice service	U.S,, E.U
Mailchimp	Email automation	U.S
OpenAI	AI Research;
Optional Infrastructure
Services provided globally
OpenRouter	AI Gateway	Services provided globally
Replicate	AI Cloud	Services provided globally
FAL	AI Infrastructure	Services provided globally
6sense	For Pathfactory product support infrastructure	U.S
Cloudinary	For Pathfactory product support infrastructure	U.S
Sigma	For Pathfactory product support infrastructure	U.S
Looker	For Pathfactory product support infrastructure	U.S
Snowflake	For Pathfactory product support infrastructure	U.S, Ireland
FiveTran	For Pathfactory product support infrastructure	U.S, Ireland
Demandbase Inc.	For Pathfactory product support infrastructure	U.S
Azure	Optional Infrastructure	U.S
Groq	Optional Infrastructure	U.S
Firecrawl	Optional Infrastructure	U.S
MongoDB	Pathfactory product support infrastructure	U.S, Ireland
Cloudconvert	Optional Infrastructre	U.S
Optional Third-Party Plug-Ins and Services (For OVP and OTT)
Annoto, Ltd.	Content annotation feature	U.S., Israel
PowToon, Ltd.	Content creation tool	U.K.
Hive Streaming AB	P2P eCDN solution	Sweden
Virtuvent LLC	Webcasting, live event services, live content captioning and transcription	U.S.
Idomoo	Content delivery, interactive, and AI generated videos at scale	U.S
Kollective Technology, Inc	eCDN and content delivery solutions	U.S., Netherlands
Kaltura Group
Kaltura, Inc.	R&D, customer support and services, sales and marketing	U.S.
Kaltura, Ltd.
R&D, customer support and services	Israel
Kaltura Europe Ltd.
Sales and marketing, customer support and services	U.K.
Kaltura Germany GmbH
Customer support and services	Germany
Kaltura Asia Pte. Ltd.
Customer support and services	Singapore
Kaltura Brazil Internet Video Software e Services
Customer support and services	Brazil
Kaltura Portugal Unipessoal LDA	Customer support and services	Portugal
Kaltura Canada, Ltd	Sales and marketing, customer support and services	Canada
Last updated: September 2026