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GitBook Assistant I'm here to help you with the docs. ⌘Ctrli AI Based on your context Welcome Security Overview Security Controls Penetration Testing Vulnerability Disclosure Compliance Overview ISO 27001 GDPR DORA NIS2 Infrastructure Overview Data Hosting & Residency Availability Legal Overview Terms and Conditions Data Processing Agreement Sub-processor List Privacy Policy (Website) Privacy Policy (Platform) DORA Compliance Package DORA Addendum Imprint Vendor Onboarding Information AGB Auftragsverarbeitungsvertrag Datenschutzerklärung – Webseite Datenschutzerklärung – ilert Plattform DORA Compliance‑Paket DORA‑Zusatzvereinbarung FAQ Powered by GitBook For the complete documentation index, see llms.txt. This page is also available as Markdown. Version 1.1 · Last updated: 25 September 2026 This is the canonical list of sub-processors engaged by ilert for the delivery of its SaaS services. Customers receive 30 days' prior written notice of any new or replacement sub-processor, with the right to object. Current Sub-processors Sub-processor Address Service Data Location Transfer Mechanism Amazon Web Services EMEA SARL 38 avenue John F. Kennedy, L-1855 Luxembourg Cloud Hosting Frankfurt, Stockholm, Dublin Privacy Framework, SCCs Bird B.V. (MessageBird) Keizersgracht 268, 1016 EV Amsterdam, Netherlands Telecommunication Netherlands N/A (EU-based) Vonage B.V. Prins Bernhardplein 200, 1097 JB Amsterdam, Netherlands Telecommunication Netherlands N/A (EU-based) Twilio Inc. 101 Spear Street, 1st Floor, San Francisco, CA 94105, USA Telecommunication United States (optional for EU customers) SCCs, BCRs, Privacy Framework Stripe Payments Europe, Limited 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland Billing and Payments Ireland Privacy Framework, SCCs HubSpot Germany GmbH Am Postbahnhof 17, 10243 Berlin, Germany Customer Service Germany Privacy Framework, SCCs PostHog Inc. 2261 Market St., #4008, San Francisco, CA 94114, USA Product Analytics, Customer Service Frankfurt (EU Cloud) Privacy Framework, SCCs X.AI LLC 1450 Page Mill Rd., Palo Alto, CA 94304, USA AI Features, AI Voice Agent EU (eu-west-1) SCCs Fly.io, Inc. 2045 W Grand Ave, Ste B, Chicago, IL 60612, USA Sandbox Environment for AI Products Frankfurt Privacy Framework, SCCs SCCs = Standard Contractual Clauses. BCRs = Binding Corporate Rules. Amazon Web Services EMEA SARL and HubSpot Germany GmbH are EU companies. The transfer mechanisms listed for them cover their onward transfers to Amazon Web Services, Inc. and HubSpot, Inc. in the United States. X.AI LLC and Fly.io, Inc. process data only for accounts that have enabled AI features. Accounts with AI features disabled are not processed by either provider. Changes ilert notifies customers in writing at least 30 days before adding or replacing a sub-processor. Customers may object on reasonable grounds within that period. For questions about sub-processors, contact privacy@ilert.com. PreviousData Processing Agreement NextPrivacy Policy (Website) Last updated 1 day ago Was this helpful?