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Skip to navigationSkip to main content Guesty Welcome to our Trust Center — a centralized hub for showcasing our commitment to security, privacy, and compliance. Here, you’ll find transparent and up-to-date information about our security practices, compliance certifications, and data protection policies.This centralized hub, our Trust Center, is a testament to our unwavering commitment to maintaining the highest standards of security, privacy, and compliance. We believe in fostering trust through transparency, and this platform serves as a repository of readily available, up-to-date information regarding our comprehensive data protection policies, globally recognized compliance certifications, and robust security practices. security@guesty.com Privacy PolicyOpens in new tab Compliance SOC 2 SOC 1 PCI DSS 4.0.1 GDPR CCPA Resources View all Guesty SOC2 Report.pdf Guesty PCI AOC document.pdf Controls View all Infrastructure security Unique network system authentication enforced Remote access MFA enforced Remote access encrypted enforced View 2 more Infrastructure security controls Organizational security Employee background checks performed Code of Conduct acknowledged by contractors Confidentiality Agreement acknowledged by contractors View 3 more Organizational security controls Product security Control self-assessments conducted Penetration testing performed Vulnerability and system monitoring procedures established Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 25 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Data collected Customer personally identifiable information Employee personally identifiable information Credit card information Subprocessors View all GitHub • Version control Google Drive • Document management Google Workspace • Identity provider Jira • Collaboration FAQ Media View all Beyond Protection Opens in new tab Join us for an insightful discussion exploring how forward-thinking property managers are leveraging modern risk management to unlock new revenue streams, by enhancing owner trust, streamlining security, and increasing guest satisfaction. Guesty Help Center Explained Opens in new tab Whether you’re setting up your first listing or managing a growing portfolio, the Help Center gives you quick access to: Step-by-step guides for every feature in Guesty Pro & Guesty Lite Video tutorials that walk you through real workflows Tips, notes, and best practices from our experts Search functionality to find any topic or troubleshooting article instantly Direct contact with our Customer Experience team for personalized support My Activities: your full history of support requests and responses KYC Process Explained Opens in new tab Learn how to complete the Know Your Customer (KYC) process in Guesty to comply with regulatory requirements and keep your account secure.