Snapshot 12154
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 12154,
"data": {
"name": "Amazon Web Services, Inc.",
"purposes": [
"Secure cloud service provider for Darktrace products and services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Cloud infrastructure and hosting services for Darktrace solutions"
],
"locations": [
"US, Canada, UK, Ireland, Netherlands, Australia and Singapore based upon the customer’s choice"
]
}
},
{
"kind": "subprocessor",
"vendor": "atlassian",
"evidence_id": 12154,
"data": {
"name": "Atlassian Pty Ltd.",
"purposes": [
"Production issues/incidents tracking and communication"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"ASM"
],
"locations": [
"Netherlands"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 12154,
"data": {
"name": "Australia Pty Ltd.",
"purposes": [
"24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Darktrace products and services."
]
}
},
{
"kind": "subprocessor",
"vendor": "darktrace",
"evidence_id": 12154,
"data": {
"name": "Darktrace, Inc.",
"purposes": [
"Darktrace services and",
"Darktrace services and 24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"For the provision of",
"For the provision of Darktrace products and services."
],
"locations": [
"Australia",
"Japan",
"Korea",
"Singapore",
"South Africa",
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "gainsight-software",
"evidence_id": 12154,
"data": {
"name": "Gainsight",
"purposes": [
"Customer engagement and analytics tracking"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Customer Success platform"
],
"locations": [
"Frankfurt"
]
}
},
{
"kind": "subprocessor",
"vendor": "gitlab",
"evidence_id": 12154,
"data": {
"name": "Gitlab",
"purposes": [
"Production issues/incidents tracking and communication"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Source code management and CI/CD platform"
],
"locations": [
"UK"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 12154,
"data": {
"name": "Google LLC",
"purposes": [
"Secure cloud service provider (Google Cloud Platform) for Darktrace products and services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Cloud infrastructure and data processing services (GCP)"
],
"locations": [
"US and Netherlands"
]
}
},
{
"kind": "subprocessor",
"vendor": "hubspot",
"evidence_id": 12154,
"data": {
"name": "Hubspot",
"purposes": [
"Marketing and communication management with customers"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Customer Communication"
],
"locations": [
"Germany"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 12154,
"data": {
"name": "Japan K.K",
"purposes": [
"24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Darktrace products and services."
]
}
},
{
"kind": "subprocessor",
"vendor": "darktrace",
"evidence_id": 12154,
"data": {
"name": "Korea Ltd.",
"purposes": [
"24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Darktrace products and services."
]
}
},
{
"kind": "subprocessor",
"vendor": "mailgun",
"evidence_id": 12154,
"data": {
"name": "Mailgun",
"purposes": [
"Mass mailing capability"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Email delivery and transactional email services"
],
"locations": [
"EU, US"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 12154,
"data": {
"name": "Microsoft Corporation",
"purposes": [
"Microsoft 365 and Secure cloud service provider (Azure) for Darktrace products and services"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Cloud hosting and productivity tools"
],
"locations": [
"US, UK, Netherlands, Canada, Singapore, Ireland, UAE, South Africa and Australia based upon the customer’s choice"
]
}
},
{
"kind": "subprocessor",
"vendor": "pylon",
"evidence_id": 12154,
"data": {
"name": "Pylon",
"purposes": [
"Processing and analysing user engagement and operational data"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Data analysis and monitoring"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "salesforce",
"evidence_id": 12154,
"data": {
"name": "Salesforce",
"purposes": [
"Customer relationship and sales data management"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Customer Relationship Management platform"
],
"locations": [
"UK, Stockholm, Amsterdam"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 12154,
"data": {
"name": "Singapore Pte Ltd.",
"purposes": [
"24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Darktrace products and services."
]
}
},
{
"kind": "subprocessor",
"evidence_id": 12154,
"data": {
"name": "South Africa Pty Ltd.",
"purposes": [
"24/7 customer support services"
],
"sections": [
"Product-Specific Sub-Processors"
],
"services": [
"Darktrace products and services."
]
}
},
{
"kind": "subprocessor",
"vendor": "zendesk",
"evidence_id": 12154,
"data": {
"name": "Zendesk",
"purposes": [
"Managing customer support interactions and tickets"
],
"sections": [
"Product-Specific Sub-Processors",
"[DTL0]"
],
"services": [
"Customer support platform"
],
"locations": [
"UK, US, Ireland, EU, Japan, Australia"
]
}
}
]
}