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ThoughtSpot Sub-processors
Last Updated October 14, 2026
To support delivery of the ThoughtSpot Cloud, ThoughtSpot Analyst Studio, ThoughtSpot AgentSpot, and ThoughtSpot Mode (as applicable the “Service”), ThoughtSpot, Inc. (or one of its Affiliates identified below) may engage and use the data processors listed here. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the ThoughtSpot Data Processing Addendum or Mode Data Processing Addendum, as applicable.
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ThoughtSpot Affiliates
The following entities are ThoughtSpot Affiliates. They may function as sub-processors to provide the Service and related support to the extent respective restricted employees have access to Customer Personal Data.
Entity	Entity Country	Service Performed	Applicable Service(s)
ThoughtSpot, Inc.	USA	Support and consulting services, technical services to support provisioning and maintenance.	All
ThoughtSpot EMEA Ltd.	UK	All
ThoughtSpot India Private Limited	India	All
ThoughtSpot Third-Party Sub-Processors
Entity	Entity Country	Service	Applicable Service(s)
Amazon Web Services, Inc.	USA	Cloud hosting and infrastructure provider.	ThoughtSpot Cloud
Analyst Studio
Mode
USA	Large Language Model data processing services.	ThoughtSpot Cloud
Anthropic, PBC	USA	Large Language Model data processing services.	ThoughtSpot Cloud
Cloudflare, Ltd.	USA	Cloud hosting for the ThoughtSpot's hosted Model Context Protocol (MCP) Server.	ThoughtSpot Cloud
Elasticsearch, Inc.	USA	In-app search and data indexing.	ThoughtSpot Cloud
Google LLC	USA	Cloud hosting and infrastructure provider.	ThoughtSpot Cloud
AgentSpot
USA	Large Language Model data processing services.	AgentSpot
Hound Technology, Inc. d/b/a Honeycomb	USA	Service Observability.	ThoughtSpot Cloud
Analyst Studio
Mode
Intercom, Inc.	USA	In-app communications and support chat agent platform.	All Services
Mailgun Technologies, Inc.	USA	Email notification services.	Analyst Studio
Mode
Microsoft, Inc.	USA	Large Language Model data processing services.	All Services
Mixpanel	USA	UI Analytics platform.	ThoughtSpot Cloud
AgentSpot
Okta, Inc.	USA	Login and authentication services.	All Services
Rocketlane Corp.	USA	Customer implementation and onboarding related to Consulting Services.	ThoughtSpot Cloud
Segment, Inc.	USA	Analytics provider.	Analyst Studio
Mode
Twilio Inc.	USA	Email notification services using Sengrid service. Cloud-based APIs for sending and receiving SMS, MMS, and other messaging communications using Programmable Messaging service.	ThoughtSpot Cloud
AgentSpot
SmartBear Software Inc.	USA	Error monitoring and tracking.	Analyst Studio
Mode
Snowflake Inc.	USA	Large Language Model data processing services.	ThoughtSpot Cloud
USA	Infrastructure provider.	Analyst Studio
Mode
SuSea, Inc.	USA	Web search.	ThoughtSpot Cloud
TypeSafe AI, Inc.	USA	AI decision model (Jev) data processing services.	ThoughtSpot Cloud
AgentSpot
In addition, while ThoughtSpot will not ask you to do so, in the event you provide Personal Data as part of a support request, ThoughtSpot engages the following entities, which may have access to or Process Personal Data:
Entity	Entity Country	Service	Applicable Service(s)
Atlassian Pty. Ltd.	Australia	Confluence is used for technical incident response and support, and Jira is used for bug and ticket handling. If Customer utilizes ThoughtSpot’s support ticketing system, and includes Personal Data in support communications, it will be processed by Atlassian.	All Services
Salesforce, Inc.	USA	Provides certain support services. If Customer utilizes Salesforce for support offerings, and includes Personal Data in support communications, it will be processed by Salesforce.	All Services
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Subscribe to Sub-processor Updates
To receive notifications of new sub-processors, please provide your contact information below. Only customers with an active subscription to ThoughtSpot services are entitled to receive notifications of new sub-processors, so please use the appropriate corporate email address for you or your company.
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