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All systems operational About this site We continuously monitor the status of Outreach.io and all its related services. If there are any interruptions in service, a note will be posted here. We will also post notices of scheduled downtime on this page. Below you can see the explanation of types of disruptions: Operational means that the system is behaving normally Degraded means some customers may be seeing slow performance Minor Outage implies a small percentage of customers are experiencing significantly reduced functionalityMajor Outage implies most customers are experiencing significantly reduced functionality If you are experiencing problems connecting to Outreach and do not see a notice posted, please reach out via Support Portal or Live Chat. Please log in with your Outreach credentials in the upper right hand corner to see specific information related to your Outreach Production Environment Need help? Visit our Help Center Activity Operational Admin & Org Settings Operational Application Operational Apps Operational Content Operational CRM Sync Operational Data Sharing Operational Forecasting Operational Kaia Operational Outreach Everywhere Operational Outreach Voice Operational Outreach.io Website and Support Resources Operational Personal Settings Operational Public API Operational Records Operational Reports Operational Success Plans Operational Task Flow Operational Triggers Operational Past Incidents October 16, 2026 Upcoming Scheduled Maintenance Completed - The scheduled maintenance has been completed. October 20, 2026 at 1:00 AM UTC in_progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. October 16, 2026 at 9:00 PM UTC Scheduled - We are aware some customers are receiving Message Delivery (Failure) notifications when replying to Outreach Technical Support tickets via email. We have confirmed these delivery failure should not impact delivery of your message to Support. We are receiving these replies. If you encounter any critical issues, please contact us via the Outreach Technical Support Portal (support.outreach.io) to view and update your Support tickets. October 16, 2026 at 8:54 PM UTC September 30, 2026 Upcoming Scheduled Maintenance Completed - The scheduled maintenance has been completed. October 3, 2026 at 1:00 AM UTC in_progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. September 30, 2026 at 1:00 AM UTC Scheduled - Due to a recent migration to a new email provider, a subset of emails sent to Support between Friday 9/25 and Tuesday 9/29 possibly was not received by our team. If you sent/responded to an email to Support during this window and haven't received a response, please: Reply to your original email thread, or Submit a new request via the Support Portal. We apologize for the inconvenience and appreciate your patience. September 30, 2026 at 12:28 AM UTC September 18, 2026 Upcoming Scheduled Maintenance Completed - The scheduled maintenance has been completed. September 19, 2026 at 3:00 AM UTC in_progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. September 19, 2026 at 1:00 AM UTC Scheduled - Maintenance will begin as scheduled in 60 minutes. September 19, 2026 at 12:00 AM UTC Scheduled - On Friday, September 18 between 6pm and 8pm Outreach will be migrating our e-mail services to a new platform for the outreach.io domain. We do not expect any downtime from this migration, but automatic replies to emails to support@outreach.io may be delayed during this time. If you encounter any critical issues, please utilize our Support Portal (support.outreach.io) to submit a ticket to our Support team. September 18, 2026 at 10:01 PM UTC August 21, 2026 Pipeline summary page not loading data Resolved - We have mitigated the issue that caused Forecasting, including Pipeline Summary, to display no data for some users. Functionality has been restored, and we are monitoring the service to ensure continued stability. Users still experiencing the issue should refresh the page. August 21, 2026 at 6:25 PM UTC Investigating - The Pipeline summary page is not loading data for some users. Our engineering team has been alerted and is currently investigating. August 21, 2026 at 5:37 PM UTC