Third Party Index

Outreach

outreach.io · crm

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total77 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Outreach transparency rating

For Outreach's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/outreach"><img src="https://thirdpartyindex.com/badge/outreach.svg" alt="Outreach transparency rating on Third Party Index" height="20"></a>
[![Outreach transparency rating on Third Party Index](https://thirdpartyindex.com/badge/outreach.svg)](https://thirdpartyindex.com/vendors/outreach)

Documents

DocumentVerifiedChangedEvidence
Trust center snapshot
Subprocessor list snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page snapshot

Subprocessors

32 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Infrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products.United States & Ireland
Amplitude, Inc. New User/Customer Platform ExperienceUnited States
Anthropic, PBC Outreach Platform LLM ProviderUnited States
Atlassian Project management and product related documentationAustralia (US based storage)
ClickHouse, Inc. Infrastructure Monitoring and LoggingUnited States
Data Dog Infrastructure monitoringUnited States
Databricks Inc. Infrastructure and primary hosting provider for Outreach ML/AI models.United States
dbt Labs, Inc. Product analytics and testingUnited States
Freshworks Customer support ticketing systemUnited States
Google Cloud Platform Infrastructure, data storage, artificial intelligence, and enrichment servicesUnited States & Belgium
Google Workspace by Google LLC Productivity and Collaboration ToolsUnited States
Heartex, Inc. Data Indexing for Annotation Data For ML and AIUnited States
Honeycomb.io Telemetry analytics and infrastructure monitoringUnited States
Knock Labs, Inc. Communication notification service and email communicationsUnited States
Launchdarkly Product testingUnited States
Microsoft Azure Infrastructure and artificial intelligence to provide new products and services to customersUnited States, Ireland & Netherlands
Microsoft Enterprise Services Productivity and Collaboration ToolsUnited States
OpenAI OpCo, LLC Outreach Platform LLM ProviderUnited States
Raintank, Inc. (d/b/a Grafana Labs) Infrastructure Monitoring and LoggingUnited States
SendGrid Email communicationsUnited States
Sigma Computing, Inc. Business Analytics and ReportingUnited States
SingleStore Data indexingUnited States & Belgium
Slack Internal communication toolUnited States
Snowflake, Inc. Data warehouse and business analyticsUnited States
Tableau - subsidiary of Salesforce Visual Reporting PlatformUnited States
Telus International Services Limited Staff augmentation services for Outreach Technical Support Delivery functions.Philippines
theLoops.ai Customer Service AutomationUnited States
Traceable.ai API Security AnalyticsUnited States
Tray.ai Data Sharing PlatformUnited States
Twilio, Inc. Voice provider and other communication services, including call recording storage for Outreach Voice productUnited States
VL Consulting DWC LLC DBA Value Labs Staff augmentation services for Outreach Engineering Product Development functions.India
Yext Inc. Customer Service AutomationUnited States

Listed as a subprocessor by (21)

Purposes as each company states them.

Changes

None since tracking began.