Snapshot 134596

Document

Subprocessor list

URL

https://www.3cx.com/company/data-processing/#subprocessors

Fetched

2026-10-21 19:53:12 UTC

HTTP status

200

Content type

text/html; charset=UTF-8

Fetch mode

static

Size

1528820 bytes

SHA-256 (raw)

98cc4eba156d5e73353e6b5c32765d5274d5552b908ff7cb50c36d570f32e7f3

SHA-256 (normalized text)

aab43e152ba9b3134b7a66dd5173fed4215ed62dcf3ed432878c69ce662fa166

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "alibaba-group",
      "evidence_id": 104700,
      "data": {
        "name": "Alibaba",
        "purposes": [
          "Cloud Hosting for 3CX.CN"
        ],
        "sections": [
          "3CX Websites"
        ],
        "locations": [
          "CHINA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 104700,
      "data": {
        "name": "Amazon Web Services (AWS)",
        "purposes": [
          "Cloud hosting services"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / UK / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "Apple APNS",
        "purposes": [
          "Push notifications (iOS)"
        ],
        "sections": [
          "3CX Communications System"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "checkout-com",
      "evidence_id": 104700,
      "data": {
        "name": "Checkout.com LLC",
        "purposes": [
          "Payment processor"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / UK / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 104700,
      "data": {
        "name": "Cloudflare, Inc.",
        "purposes": [
          "CDN & security protection"
        ],
        "sections": [
          "3CX Communications System",
          "3CX Services",
          "3CX Websites"
        ],
        "locations": [
          "EU / USA",
          "EU / USA / ASIA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "digitalocean",
      "evidence_id": 104700,
      "data": {
        "name": "DigitalOcean LLC",
        "purposes": [
          "Cloud hosting",
          "Cloud hosting services"
        ],
        "sections": [
          "3CX Communications System",
          "3CX Services",
          "3CX Video Conferencing & AI Transcription"
        ],
        "locations": [
          "EU / USA",
          "EU / USA / ASIA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "Freshworks, Inc. – Freshdesk",
        "purposes": [
          "Ticketing system for support"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / USA / IN"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 104700,
      "data": {
        "name": "Google Cloud (Alphabet Inc.)",
        "purposes": [
          "Cloud hosting",
          "Cloud hosting & user sync",
          "Cloud hosting services"
        ],
        "sections": [
          "3CX Communications System",
          "3CX Services",
          "3CX Video Conferencing & AI Transcription",
          "3CX Websites"
        ],
        "locations": [
          "EU / USA",
          "EU / USA / ASIA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "Google FCM (Firebase Cloud Messaging)",
        "purposes": [
          "Push notifications and Crash Reporting (Android)"
        ],
        "sections": [
          "3CX Communications System"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "Google GSuite (Alphabet Inc.)",
        "purposes": [
          "Email provider"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hetzner-online",
      "evidence_id": 104700,
      "data": {
        "name": "Hetzner",
        "purposes": [
          "Cloud hosting services"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / USA / SG"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 104700,
      "data": {
        "name": "Microsoft Azure (Microsoft Corp.)",
        "purposes": [
          "Cloud hosting services"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 104700,
      "data": {
        "name": "Microsoft Power BI",
        "purposes": [
          "Reporting & analytics"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "Odoo S.A",
        "purposes": [
          "CRM"
        ],
        "sections": [
          "3CX Services",
          "3CX Websites"
        ],
        "locations": [
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 104700,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "Self-service AI support agent"
        ],
        "sections": [
          "3CX Websites"
        ],
        "locations": [
          "Multiple countries / Global"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 104700,
      "data": {
        "name": "PayPal Holdings – Braintree",
        "purposes": [
          "Payment processor"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "teamviewer",
      "evidence_id": 104700,
      "data": {
        "name": "TeamViewer Germany GmbH",
        "purposes": [
          "Remote assistance sessions"
        ],
        "sections": [
          "3CX Services"
        ],
        "locations": [
          "EU"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sendgrid",
      "evidence_id": 104700,
      "data": {
        "name": "Twilio Inc. – SendGrid",
        "purposes": [
          "Email delivery services",
          "Email provider"
        ],
        "sections": [
          "3CX Communications System",
          "3CX Services",
          "3CX Websites"
        ],
        "locations": [
          "EU / USA"
        ]
      }
    }
  ]
}