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Data Sub Processors Name of Third Party Sub-Processor Nature of Processing Location SFDC Ireland Limited CRM system EU HubSpot INC Marketing Hub EU Oracle Israel LTD Service ticketing system Germany Microsoft Ireland Operations Limited Mail, O365, Azure EU Amazon Web Services EMEA SARL (“AWS Europe”) Management and support system US and EU Cardtronics USA, Inc. (Previously NCR Corporation) RMA – Call Center Serbia and US GCS - Computer Generated Solutions, Romania S.R.L First Tier support Romania MongoDB LTD DB for SmartTap and Meeting Insights Same location where the customer subscription is Damovo Global Services On Site services Germany Intercom Customer support for VoiceAI, Voca and Meeting Insights USA Qunifi Limited Call to Teams UK VOICEFLEX LIMITED carrier UK Tango Networks Imc Mobile carrier USA Soniox Inc STT TTS USA, EU, Japan Name of AudioCodes Group Sub-Processor Nature of Processing Location AudioCodes Australia Pty Ltd Service and professional services, sales Australia AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. Service and professional services, sales Brasil AudioCodes China (BJ) Service and professional services, sales China AudioCodes France SAS Service and professional services, sales France AudioCodes Germany GmbH Service and professional services, sales Germany Audiocodes Hong Kong Limited Service and professional services, sales Hong Kong AudioCodes India Private Limited Service and professional services, sales India Audiocodes Italy SRL Service and professional services, sales Italy Nuera Communications Singapore PTE LTD Service and professional services, sales Singapore AudioCodes Mexico S.A. DE C.V Service and professional services, sales Mexico AudioCodes Europe Ltd. Service and professional services, sales UK AudioCodes Japan K.K. Service and professional services, sales Japan Active Communications Europe BV Service and professional services, sales Netherlands AudioCodes Inc Service and professional services, sales USA Looking for technical support? Quickly get in touch with our support team Get Support Help Here