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AI saves hours. Don’t let it cost you margin. Live webinars, 4 & 5 Nov.Register now → Teamwork.com AI Sub-processors This page provides information about third-party sub-processors that may be engaged to support Artificial Intelligence (AI) functionality within the Services. Overview Teamwork.com may use a limited number of carefully selected third-party providers to enable certain AI-powered features. These providers act as sub-processors and are engaged in accordance with our data protection obligations, including data processing agreements, confidentiality requirements, and vendor due diligence. Processing is limited to what is necessary to provide the requested functionality, and Customer Data is not used to train general-purpose AI models. AI Sub-processors Name Type of service Purpose of processing Data processed Processing location Additional information Amazon Web Services (AWS) Cloud infrastructure Hosting and infrastructure supporting A.I. features Customer Data submitted via A.I. inputs Varies by customer region Primary infrastructure provider OpenAI Large language model services Generation of A.I. responses based on user input Customer-provided input data Varies by provider configuration Processing limited to request fulfilment Anthropic Large language model services Generation of A.I. responses for designated feature sets Customer-provided input data Varies by provider configuration Used for feature-specific workflows Other approved providers (as applicable) A.I. / ML services Supporting specific A.I. functionality Limited to necessary input data Varies Subject to contractual safeguards and due diligence Google/Gemini Large language model services Generation of A.I. responses based on user input Customer-provided input data Varies by provider configuration Processing limited to request fulfilment Processing details Data is processed for the purpose of delivering and supporting the requested functionality within the Services. Where third-party sub-processors are engaged, processing is subject to data processing agreements, confidentiality obligations, and vendor due diligence procedures. Data transfers are protected using appropriate technical and organisational safeguards, including encryption in transit. Data retention Customer Data is retained in accordance with Teamwork.com’s standard data retention practices. Data may be temporarily processed and retained as necessary to operate, secure, and support the reliability of AI features. Customers may request deletion of their data at any time, which is completed in accordance with our contractual obligations. Changes to sub-processors Teamwork.com may update its use of sub-processors from time to time to support new or improved AI functionality. Material changes will be reflected on this page and, where required, communicated in accordance with the Data Processing Agreement. Further information For more details on how Customer Data is processed, please refer to the AI Policy, Data Processing Agreement (DPA), and Privacy Notice. OUR LEGAL DOCUMENTS Teamwork.com Terms of Service Privacy Notice Teamwork.com Data Processing Agreement Data Transfer Addendum (UK) Data Transfer Addendum (US) Cookie Policy Teamwork.com AI policy Teamwork.com AI Sub-processors Environmental, Social, and Governance Teamwork.com Calendar Sync Privacy Policy Gmail Apps Privacy Policy Teamwork.com Google Drive Privacy Policy Run your client work on the only platform actually built for it — Teamwork.com. Get started now Book a demo