Snapshot 13908

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Trust center
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https://trust.baseten.co/
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339937 bytes
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Baseten
Welcome to Baseten's Trust Center.
Baseten delivers infrastructure, tooling, and expertise needed to bring the most performant AI products to market. Baseten is committed to protecting our customers’ data and maintaining the highest standards of security, privacy, and reliability. Our platform is designed to help teams deploy and operate machine learning models with confidence, backed by strong technical safeguards and transparent practices.
Reporting a Security Vulnerability:
If you believe you've discovered a security vulnerability in our services, please report it to security@baseten.co with details of your findings. We will review all legitimate reports and work to investigate and remediate validated vulnerabilities as appropriate.
security@baseten.co
Privacy PolicyOpens in new tab
Compliance
SOC 2
ISO 27001:2022
HIPAA
CCPA
GDPR
PCI DSS - SAQ D
Resources
View all
SOC 2
Baseten Labs, Inc. SOC 2 Type 2 Report 5.31.26.pdf
Baseten Labs, Inc. SOC 3 Report 5.31.26.pdf
ISO 27001
Baseten Labs, Inc. ISO 27001 Certificate.pdf
HIPAA
Baseten Labs, Inc. HIPAA Report 5.31.26.pdf
Penetration Testing
BaseTen - Security Assessment 2026 - Remediation Report - 20260807.pdf
PCI-DSS
PCI-DSS-v4-0-1-AOC-for-SAQ-D-Service-Provider-r1.pdf
Questionnaires
Baseten - SIG Lite Questionnaire
Baseten - CAIQ Questionnaire
Other Documentation
Customer Data Retention Policy
Regional Deployments
Baseten Data Processing Agreement.pdf
FedRAMP 20x
baseten-fedramp-20x-certification-package-overview.jsonOpens in new tab
Other resources
Policy Package.zip
Controls
View all
Infrastructure security
Unique network system authentication enforced
Remote access MFA enforced
Remote access encrypted enforced
View 2 more Infrastructure security controls
Organizational security
Asset disposal procedures utilized
Employee background checks performed
Confidentiality Agreement acknowledged by employees
View 2 more Organizational security controls
Product security
Data encryption utilized
Control self-assessments conducted
Penetration testing performed
View 2 more Product security controls
Internal security procedures
Continuity and Disaster Recovery plans established
Continuity and Disaster Recovery plans tested
Cybersecurity insurance maintained
View 15 more Internal security procedures controls
Data and privacy
Data retention procedures established
Customer data deleted upon leaving
Data classification policy established
Subprocessors
View all
Amazon Web Services
•
Cloud Infrastructure and Compute
Global
Google Cloud
•
Cloud Infrastructure and Compute
Global
Crusoe
•
Cloud Compute
US, Ireland
Oracle
•
Cloud Compute
United States, United Kingdom, United Arab Emirates
Updates
View all
General
Sub-Processor Update
Published September 24, 2026
We are adding the following entity to our list of subprocessors: Mistral AI. Mistral AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
General
Sub-Processor Update
Published September 2, 2026
We are adding the following entity to our list of subprocessors: Global AI. Global AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
Compliance
ISO 27001 Certification
Published August 24, 2026
We’re excited to share that our ISO 27001 certification is now available in the Trust Center.
Achieving ISO 27001 is an important milestone in the continued growth of our security and compliance program and reflects our commitment to maintaining strong information security practices as we scale.
Customers and partners can visit the Trust Center to learn more and request access to the certification.
General
Sub-Processor Updates
Published August 14, 2026
We are adding the following entities to our list of subprocessors: Parallel AI, QumulusAI, and Argentum AI. Parallel AI will be used for web search. QumulusAI and Argentum AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
Read more about Sub-Processor Update
Baseten
Welcome to Baseten's Trust Center.
Baseten delivers infrastructure, tooling, and expertise needed to bring the most performant AI products to market. Baseten is committed to protecting our customers’ data and maintaining the highest standards of security, privacy, and reliability. Our platform is designed to help teams deploy and operate machine learning models with confidence, backed by strong technical safeguards and transparent practices.
Reporting a Security Vulnerability:
If you believe you've discovered a security vulnerability in our services, please report it to security@baseten.co with details of your findings. We will review all legitimate reports and work to investigate and remediate validated vulnerabilities as appropriate.
security@baseten.co
Privacy PolicyOpens in new tab
Compliance
SOC 2
ISO 27001:2022
HIPAA
CCPA
GDPR
PCI DSS - SAQ D
Resources
View all
SOC 2
Baseten Labs, Inc. SOC 2 Type 2 Report 5.31.26.pdf
Baseten Labs, Inc. SOC 3 Report 5.31.26.pdf
ISO 27001
Baseten Labs, Inc. ISO 27001 Certificate.pdf
HIPAA
Baseten Labs, Inc. HIPAA Report 5.31.26.pdf
Penetration Testing
BaseTen - Security Assessment 2026 - Remediation Report - 20260807.pdf
PCI-DSS
PCI-DSS-v4-0-1-AOC-for-SAQ-D-Service-Provider-r1.pdf
Questionnaires
Baseten - SIG Lite Questionnaire
Baseten - CAIQ Questionnaire
Other Documentation
Customer Data Retention Policy
Regional Deployments
Baseten Data Processing Agreement.pdf
FedRAMP 20x
baseten-fedramp-20x-certification-package-overview.jsonOpens in new tab
Other resources
Policy Package.zip
Controls
View all
Infrastructure security
Unique network system authentication enforced
Remote access MFA enforced
Remote access encrypted enforced
View 2 more Infrastructure security controls
Organizational security
Asset disposal procedures utilized
Employee background checks performed
Confidentiality Agreement acknowledged by employees
View 2 more Organizational security controls
Product security
Data encryption utilized
Control self-assessments conducted
Penetration testing performed
View 2 more Product security controls
Internal security procedures
Continuity and Disaster Recovery plans established
Continuity and Disaster Recovery plans tested
Cybersecurity insurance maintained
View 15 more Internal security procedures controls
Data and privacy
Data retention procedures established
Customer data deleted upon leaving
Data classification policy established
Subprocessors
View all
Amazon Web Services
•
Cloud Infrastructure and Compute
Global
Google Cloud
•
Cloud Infrastructure and Compute
Global
Crusoe
•
Cloud Compute
US, Ireland
Oracle
•
Cloud Compute
United States, United Kingdom, United Arab Emirates
Updates
View all
General
Sub-Processor Update
Published September 24, 2026
We are adding the following entity to our list of subprocessors: Mistral AI. Mistral AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
General
Sub-Processor Update
Published September 2, 2026
We are adding the following entity to our list of subprocessors: Global AI. Global AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
Compliance
ISO 27001 Certification
Published August 24, 2026
We’re excited to share that our ISO 27001 certification is now available in the Trust Center.
Achieving ISO 27001 is an important milestone in the continued growth of our security and compliance program and reflects our commitment to maintaining strong information security practices as we scale.
Customers and partners can visit the Trust Center to learn more and request access to the certification.
General
Sub-Processor Updates
Published August 14, 2026
We are adding the following entities to our list of subprocessors: Parallel AI, QumulusAI, and Argentum AI. Parallel AI will be used for web search. QumulusAI and Argentum AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
Read more about Sub-Processor Updates
Baseten
Welcome to Baseten's Trust Center.
Baseten delivers infrastructure, tooling, and expertise needed to bring the most performant AI products to market. Baseten is committed to protecting our customers’ data and maintaining the highest standards of security, privacy, and reliability. Our platform is designed to help teams deploy and operate machine learning models with confidence, backed by strong technical safeguards and transparent practices.
Reporting a Security Vulnerability:
If you believe you've discovered a security vulnerability in our services, please report it to security@baseten.co with details of your findings. We will review all legitimate reports and work to investigate and remediate validated vulnerabilities as appropriate.
security@baseten.co
Privacy PolicyOpens in new tab
Compliance
SOC 2
ISO 27001:2022
HIPAA
CCPA
GDPR
PCI DSS - SAQ D
Resources
View all
SOC 2
Baseten Labs, Inc. SOC 2 Type 2 Report 5.31.26.pdf
Baseten Labs, Inc. SOC 3 Report 5.31.26.pdf
ISO 27001
Baseten Labs, Inc. ISO 27001 Certificate.pdf
HIPAA
Baseten Labs, Inc. HIPAA Report 5.31.26.pdf
Penetration Testing
BaseTen - Security Assessment 2026 - Remediation Report - 20260807.pdf
PCI-DSS
PCI-DSS-v4-0-1-AOC-for-SAQ-D-Service-Provider-r1.pdf
Questionnaires
Baseten - SIG Lite Questionnaire
Baseten - CAIQ Questionnaire
Other Documentation
Customer Data Retention Policy
Regional Deployments
Baseten Data Processing Agreement.pdf
FedRAMP 20x
baseten-fedramp-20x-certification-package-overview.jsonOpens in new tab
Other resources
Policy Package.zip
Controls
View all
Infrastructure security
Unique network system authentication enforced
Remote access MFA enforced
Remote access encrypted enforced
View 2 more Infrastructure security controls
Organizational security
Asset disposal procedures utilized
Employee background checks performed
Confidentiality Agreement acknowledged by employees
View 2 more Organizational security controls
Product security
Data encryption utilized
Control self-assessments conducted
Penetration testing performed
View 2 more Product security controls
Internal security procedures
Continuity and Disaster Recovery plans established
Continuity and Disaster Recovery plans tested
Cybersecurity insurance maintained
View 15 more Internal security procedures controls
Data and privacy
Data retention procedures established
Customer data deleted upon leaving
Data classification policy established
Subprocessors
View all
Amazon Web Services
•
Cloud Infrastructure and Compute
Global
Google Cloud
•
Cloud Infrastructure and Compute
Global
Crusoe
•
Cloud Compute
US, Ireland
Oracle
•
Cloud Compute
United States, United Kingdom, United Arab Emirates
Updates
View all
General
Sub-Processor Update
Published September 24, 2026
We are adding the following entity to our list of subprocessors: Mistral AI. Mistral AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
General
Sub-Processor Update
Published September 2, 2026
We are adding the following entity to our list of subprocessors: Global AI. Global AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.
Compliance
ISO 27001 Certification
Published August 24, 2026
We’re excited to share that our ISO 27001 certification is now available in the Trust Center.
Achieving ISO 27001 is an important milestone in the continued growth of our security and compliance program and reflects our commitment to maintaining strong information security practices as we scale.
Customers and partners can visit the Trust Center to learn more and request access to the certification.
General
Sub-Processor Updates
Published August 14, 2026
We are adding the following entities to our list of subprocessors: Parallel AI, QumulusAI, and Argentum AI. Parallel AI will be used for web search. QumulusAI and Argentum AI will be used for cloud compute.
For the full list of subprocessors and their locations, refer to the Subprocessor section on the Trust Center. If you have any questions about these changes, please reach out at privacy@baseten.co.