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Skip to navigationSkip to main content 3Play Media 3Play Media is a leading provider of video accessibility and localization solutions, blending proprietary tooling, advanced AI technology, and human expertise to deliver high-quality services at scale. Our comprehensive offerings include captioning, audio description, subtitling, and dubbing in 50+ languages—all built on premium AI with expert review where you need it. Trusted by broadcasters, educators, and global content creators, 3Play Media empowers organizations to reach audiences worldwide with unmatched quality, efficiency, and customization. Our flexible workflows and seamless integrations allow organizations to meet any standard for quality, speed, and budget. security@3playmedia.com Privacy PolicyOpens in new tab Compliance SOC 2 Type 2 GDPR HIPAA US Data Privacy TPN Gold Shield TX-RAMP Resources View all Business Continuity and Disaster Recovery Plan (BCP/DRP) 2.2 Incident Response Plan (IRP) 1.7 Policies Packet Voluntary Product Accessibility Template (VPAT) AI Use at 3Play Media Pentest Summery 2026 3Play Platform Architecture Diagram 2026 VPAT Addendum HECVAT 4 SOC 2 Type 2 (2026) Controls View all Infrastructure security Unique account authentication enforced Access control procedures established Unique network system authentication enforced View 3 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Code of Conduct acknowledged by contractors View 5 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 26 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established FAQ Updates View all General Retirement of Legacy DNS Alias Published February 23, 2026 The legacy hostname app.3playmedia.com is withdrawn from service, effective immediately. This alias (DNS CNAME) was maintained solely for backward compatibility with legacy customer configurations. All customers have now transitioned to the official ftp.3playmedia.com endpoint. Access logs show no active usage of the legacy address. Therefore as part of routine security hygiene and surface area reduction, the legacy alias has been removed. No action is required from customers currently using ftp.3playmedia.com. Compliance 2025 SOC 2 Type 2 Report Available Published August 21, 2025 Hot off the presses: our 2025 SOC 2 Type 2 report is now available at trust.3playmedia.comOpens in new tab. Per usual SOC 2 rules, you’ll need an NDA in place to get a copy. Security Further Restricted HTTPS Cipher Suite Published June 9, 2025 We are once again strengthening our supported HTTPS/TLS cipher suite. We support connections via TLS v1.3 (preferred) and TLS v1.2 (legacy fallback), now with a smaller, stronger set of ciphers requiring AEAD (Authenticated Encryption with Associated Data). These combine strong confidentiality with increased integrity and authenticity guarantees (protection against tampering). We implement this change via AWS's ELBSecurityPolicy-TLS13-1-2-Res-2021-06Opens in new tab. As of 2025-06-09, supported ciphers: TLS_AES_128_GCM_SHA256 (TLS 1.3) TLS_AES_256_GCM_SHA384 (TLS 1.3) TLS_CHACHA20_POLY1305_SHA256 (TLS 1.3) ECDHE-ECDSA-AES128-GCM-SHA256 (TLS 1.2) ECDHE-RSA-AES128-GCM-SHA256 (TLS 1.2) ECDHE-ECDSA-AES256-GCM-SHA384 (TLS 1.2) ECDHE-RSA-AES256-GCM-SHA384 (TLS 1.2) Withdrawn ciphers: ECDHE-ECDSA-AES128-SHA256 (TLS 1.2) ECDHE-RSA-AES128-SHA256 (TLS 1.2) ECDHE-ECDSA-AES256-SHA384 (TLS 1.2) ECDHE-RSA-AES256-SHA384 (TLS 1.2) Selecting cryptographic mechanisms continues to be an evolving art balancing cryptographic perfection against what options clients use and can support in practice. 3Play shifting again towards stronger protections helps reduce attack surface area, aligning with current industry network hardening guides (e.g. NIST 800-52r2, Mozilla, CIS Benchmarks, PCI DSS 4.0). General 3Play Joins CDSA Published March 27, 2025 3Play Media has recently joined the Content Delivery & Security Association (CDSA)Opens in new tab, an international organization of professionals across the supply chain of the Media & Entertainment industry. We’ll be actively engaging with CDSA members and working groups on issues such as best practices for AI, content localization, and securing media from production to streaming delivery.