Snapshot 140562
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
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"body": "Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products.\n\n- Nearpod: Security updates have been verified and released. The product is now available.",
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"body": "Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.\n\n- SchoolCity: Security updates for LTI integrations and Personalized Review Assessments (PRAs) have been verified and released.",
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"body": "Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.\n\n- Security updates for GL Ready have been released and the product is now available.\n- Security updates for DnA, eduCLIMBER, myON, and Nearpod are in the final stages of testing and verification. \n- SchoolCity remains available. Security updates for LTI integrations and Personalized Review Assessments (PRAs) are also in the final stages of testing and verification.\n- myIGDIs and Star Phonics are expected to remain unavailable until tomorrow.\n\nWe will continue to provide updates here as our work progresses.",
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],
"body": "We are continuing to work on a fix for this issue.",
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"body": "Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products.\n \nDue to this issue, myON and Nearpod are currently unavailable in addition to DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored.",
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"created_at": "2026-10-21T10:06:07.223-05:00",
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},
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],
"body": "We are assessing a global software security vulnerability that may require preventative maintenance on myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER today, October 21.\n \nWe want to provide advance notice to schools and districts planning to use these products. If maintenance is necessary, it may occur on short notice and could temporarily interrupt access to one or more of these products.\n \nWe will share updates as we confirm which products require maintenance, including timing and expected duration when available.\nThank you for your patience as we work to protect the security and reliability of our services.",
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}
],
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"body": "This incident has been resolved.",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "This incident has been resolved.",
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"body": "After thorough assessment, we are beginning the process of restoring Canvas integration with Renaissance products this week. Each Renaissance product may have a slightly different timeline for re-enablement, but the restoration process is now underway.\n\nOnce integration is restored by product, districts can choose to reset and restore their Canvas connections. Districts can expect additional communications from us throughout the week as we move forward with specific instructions and support resources for their applicable Renaissance products.\n\nThank you for your patience and partnership as we worked to ensure the continued security and reliability our customers expect from Renaissance.",
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"body": "Update: We continue to actively monitor the situation related to the Canvas incident and maintain ongoing review of available information and developments. As a precautionary measure, the Canvas integration with Renaissance products remains disabled at this time. Our current position has not changed, and we will continue to evaluate the situation before determining when reconnection is appropriate. We will provide weekly updates and communicate sooner if there are any significant changes. Thank you for your patience and partnership as we continue working to maintain the security and reliability our customers expect from Renaissance.",
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"body": "Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.",
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{
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"body": "Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers. \n\nWe will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance. \n\nWhile the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration. \n\nIf you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.",
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},
{
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-05-20T17:00:09.549-05:00",
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"body": "Please be advised that maintenance will be performed in DnA on Wednesday, May 20th from 4:00pm - 5:00pm PT. Each DnA site will be inaccessible for approximately 5 minutes during this time while we make minor updates that require restarting our database servers.",
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}