Snapshot 140719

Document

Registry listing

URL

https://status.instructure.com/index.json

Fetched

2026-10-22 20:20:22 UTC

HTTP status

200

Content type

application/json; charset=utf-8

Fetch mode

api

Size

49604 bytes

SHA-256 (raw)

1f42968f60fc65a780875a0e3f1a003f6cca25b411333acc08106be3a650b1b1

SHA-256 (normalized text)

cb90e4d4fc08447879bc29908787d78be20688a10c830ebf55150c6ee9e94068

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "z9vwpg3k4tt3",
        "name": "New Quizzes Regrading Giving Errors on Ordering Questions",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-22T12:19:14.662-06:00",
        "resolved": "2026-10-22T13:50:44.815-06:00",
        "url": "https://stspg.io/qfmgcqz4rz3s",
        "components": [
          "Canvas LMS",
          "ca-central-1",
          "eu-central-1",
          "eu-west-1",
          "us-east-1",
          "us-west-2",
          "ap-southeast-1",
          "ap-southeast-2"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "93yv8p2ztbpl",
        "name": "Some users are experiencing slow load times when accessing Canvas",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-22T07:01:29.209-06:00",
        "resolved": "2026-10-22T07:23:49.894-06:00",
        "url": "https://stspg.io/6msq8krd2qj0",
        "components": [
          "Canvas LMS",
          "eu-west-1"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "0l0n6y14fzyh",
        "name": "Some users may be experiencing slow load times or errors when previewing files in Canvas",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-22T03:43:51.909-06:00",
        "resolved": "2026-10-22T04:19:32.019-06:00",
        "url": "https://stspg.io/l6r0c9g9q0rq",
        "components": [
          "Canvas LMS",
          "eu-west-1"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "8ls99r63p98l",
        "name": "PHP Awareness",
        "impact": "none",
        "status": "resolved",
        "started": "2026-10-21T15:34:21.707-06:00",
        "resolved": "2026-10-21T19:31:54.811-06:00",
        "url": "https://stspg.io/pwl66hm6cydw",
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "w2bf672pws6c",
        "name": "500 errors when accessing Canvas Data 2",
        "impact": "major",
        "status": "resolved",
        "started": "2026-10-21T15:06:54.298-06:00",
        "resolved": "2026-10-21T16:54:02.863-06:00",
        "url": "https://stspg.io/nvhltx1jtwsp",
        "components": [
          "eu-west-1",
          "Canvas Data 2"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "k13wr7zywctr",
        "name": "Edit discussion page error when Checkpoints disabled",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-20T15:44:27.198-06:00",
        "resolved": "2026-10-20T18:08:32.84-06:00",
        "url": "https://stspg.io/27dmm7b5xr90",
        "components": [
          "Canvas LMS",
          "Instructure",
          "us-east-1",
          "ap-southeast-1",
          "ap-southeast-2"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "8g89z697q883",
        "name": "Some Users May Be Unable To Log Into Canvas",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-15T14:48:29.83-06:00",
        "resolved": "2026-10-15T16:34:01.523-06:00",
        "url": "https://stspg.io/v370k4gjykb7",
        "components": [
          "Canvas LMS"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "hw0ddxkmk1yr",
        "name": "Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-30T11:04:23.748-06:00",
        "resolved": "2026-09-30T13:03:59.257-06:00",
        "url": "https://stspg.io/0n6mytdrfv1m",
        "components": [
          "Canvas LMS",
          "us-west-2"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "s5tqrvt8fpsn",
        "name": "Some users are experiencing errors when interacting with SCORM packages.",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-18T07:17:07.893-06:00",
        "resolved": "2026-09-18T07:35:43.079-06:00",
        "url": "https://stspg.io/x19bb5csyd4f",
        "components": [
          "Canvas LMS",
          "eu-west-1"
        ],
        "updates": 4
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 140719,
      "data": {
        "id": "bwqvfvz4sk37",
        "name": "Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-16T02:52:49.732-06:00",
        "resolved": "2026-09-16T09:29:51.934-06:00",
        "url": "https://stspg.io/9gkkl363zf92",
        "components": [
          "Support: Phones/Chat",
          "Support: Webform/email"
        ],
        "updates": 4
      }
    }
  ]
}