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Skip to main content Data Processing Agreement Version 2.0 | Publish date: 01.09.2026 Skip to table of contents In the course of providing PROVIDER Services as defined in the Agreement, it is necessary for PROVIDER, hereinafter referred to as “Infobip” or “PROVIDER”, to process certain personal data on behalf of the CLIENT, who may act as a controller or as a processor of personal data as defined under the Applicable Data Protection Law. If and to the extent the Parties’ relationship relates to the transmission of communications, routing, and connectivity services, and where each Party independently determines the purposes and means of processing, the Parties shall be treated as independent controllers with respect to that processing, and this DPA shall not apply to, or govern, that relationship. The Parties have entered into this Data Processing Agreement (hereinafter: “DPA”), which supplements the Agreement the Parties have entered into for the provision of the Services by PROVIDER, and agree as follows: 1. DEFINITIONS 2. DETAILS OF THE PERSONAL DATA PROCESSING 3. OBLIGATIONS OF THE CLIENT 4. OBLIGATIONS OF PROVIDER 5. SUB-PROCESSORS 6. INTERNATIONAL DATA TRANSFERS 7. TERM AND TERMINATION, DELETION, AND RETURN OF PERSONAL DATA 8. MISCELLANEOUS 9. OBLIGATIONS UNDER US PRIVACY LAW 10. ANNEXES ANNEX 1 – DETAILS ABOUT PERSONAL DATA PROCESSING ANNEX 2 – DATA TRANSFER AGREEMENT ANNEX 3 – SUPPLEMENTARY RELATIONSHIP MODULES OTHER LANGUAGES PDF DOWNLOAD