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LIST OF SUB-PROCESSORS
USED IN CONNECTION WITH THE SERVICES
This Schedule describes the Sub-processors material to Braze’s provision of the Services.
(effective as of the Effective Date; subject to change)
Last Modified: 1 June 2026
Braze, Inc. (“Braze”) uses certain Sub-processors, whether third parties or subsidiaries of Braze (as described below) who process
Personal Data on behalf of Braze and in connection with Braze’s provision of the Services to its customers. Capitalized terms used
herein without definition are used as defined in the Agreement.
Sub-processors are subject to written agreements that contain confidentiality and security commitments, in substance the same as
those in the DPA with respect to the protection of Personal Data to the extent applicable to the nature of the services provided by
such Sub-processor. Braze remains responsible for the acts and omissions of its Sub-processors pursuant to the DPA.
What follows is the list of Sub-processors that Braze uses in its provision of the Services. Depending upon a Customer’s use of
the Services e.g. geographical location of the Customer, not all Sub-Processors will be needed to deliver the Services. Sub-
processors receive, store, structure, categorize, analyze, handle, apply machine learning models to, process and send Personal Data,
as applicable and in accordance with the Agreement. The Sub-processors Process Personal Data until the earlier of (i) the
completion of the Processing provided by such Sub-processor, and (ii) the duration of the Agreement, subject to the terms of the
Agreement and the Documentation.
Customers shall provide appropriate contact details through Braze’s applicable subscription mechanism in order to receive notice
of new Sub-processors. More information on Sub-processors, including their contact details and available notification mechanisms,
can be found at http://braze.com/subprocessors.
Third-Party Sub-processors
Entity Name Services Provided Location
United States
European Union
Australia
Indonesia (with backup
Third-party hosting provider, and email delivery provider
Amazon Web Services, Inc. in Singapore)
via Simple Email Service (SES).
Japan
South Korea (with
backup in Japan)
Provides artificial intelligence models and machine
Anthropic PBC learning infrastructure to support data processing and United States
advanced platform features.
United States
Bird.com, Inc. Provides Sparkpost, an email delivery provider.
European Union
United States
A managed database provider that hosts analytical data to European Union
Clickhouse, Inc. enable statistical and diagnostic reporting, products and Australia
features. Japan
South Korea
Content delivery network used by Braze for the routing of Global
Cloudflare, Inc. encrypted API calls to Braze servers, and to optimize (https://www.cloudflare.
content delivery. com/network/)
BRAZE CONFIDENTIAL Page 1 of 3 Rev. 1 June 2026
A data platform provider used to enable Customer Data
United States
Databricks, Inc. sharing between the Braze Services and the Customer’s
own Databricks instance.
Application performance monitoring, infrastructure and
network monitoring, and error capturing. Braze may
DataDog, Inc. provide End User metadata, such as user identifiers, to United States
DataDog for support and application troubleshooting and
to improve performance of the Services.
A tool that enables transformation, modelling and testing
dbt Labs, Inc. United States
of data in the data warehouse for analytics purposes.
Domino Data Lab, Inc. A tool used to automate Customer Data analytics requests. United States
A tool that manages network traffic, optimizing the flow Global
Fastly, Inc. and security of data from backend systems to the Braze (https://www.fastly.com/
dashboard. network-map)
Third party hosting provider of Google Cloud Platform.
United States
Provides artificial intelligence models and machine
European Union
Google LLC learning infrastructure to support data processing and
advanced platform features. Also provides BigQuery and
Looker for data warehousing, analytics and business
intelligence.
United States
Infobip Inc. Mobile Messages delivery provider.
European Union
Mailgun Technologies, Inc. Provides Email on Acid, a tool for email previewing. United States
Provides artificial intelligence models and machine
OpenAI OpCo, LLC learning infrastructure to support data processing and United States
advanced platform features.
Provides Rackspace Database Administration as a Service
United States
Rackspace US, Inc. (DBaaS), a managed database service provider that hosts
European Union
and stores End User profiles.
United States
European Union
A managed database provider that hosts data to enable Australia
Snowflake Inc.
advanced reporting and business intelligence. Indonesia
Japan
South Korea
Email delivery provider (via SendGrid) and Mobile
Twilio Inc. United States
Messages delivery provider.
BRAZE CONFIDENTIAL Page 2 of 3 Rev. 1 June 2026
Braze Group
Entity Name Services Provided Location
Braze Australia Pty Ltd. Australia
Braze Brazil Ltda. Brazil
Braze Canada Ltd. Canada
Braze France SAS France
Braze Germany GmbH Germany
Braze Global Sales Ireland Limited Ireland
Braze group entities providing customer success, business
Braze Iberia, S.L. Spain
operations and technical and engineering support services.
Braze Inc. United States
Braze Ireland Procurement Limited Ireland & Romania
Braze KK Japan
Braze Korea Yuhan Hoesa South Korea
Braze Limited United Kingdom
Braze MENA FZ-LLC United Arab Emirates
Braze Pte Ltd. Singapore
PT Braze Indonesia Technology Indonesia
BRAZE CONFIDENTIAL Page 3 of 3 Rev. 1 June 2026