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LivePerson Search the Trust Center... Ctrl +K Quick links Website URL Report a Vulnerability Quick links Website URL Report a Vulnerability Security at LivePerson For over 25 years, LivePerson has made the security and protection of data our priority. We manage LivePerson’s systems, applications, and infrastructure, and our customers' data with a robust security program, led by an expert security team. Brent Dillon VP, InfoSec and GRC Documents of Interest Certifications GDPR HITRUST Documents & Knowledge Base FAQs What we offer Integrations Unlock more data and deliver increased flexibility and impact for your organization with our catalog of integrations. Conversational Cloud Deliver personalized digital experiences with an AI platform that identifies customer intent. Conversational Intelligence & Insights Drive improved customer engagement and agent performance with the data & insights critical to optimize conversations. Generative AI Unleash the untapped power of large language models, merging unstoppable growth with an unwavering commitment to responsible, safe Generative AI. Announcements Oct 23, 2026, 13:46 UTC LivePerson PHP Exposure & Remediation Summary LivePerson’s Information Security and Engineering teams have evaluated our infrastructure and codebase regarding the recently disclosed PHP vulnerabilities. Key Takeaway: No LivePerson customer-facing production services, platform applications, or customer data are impacted or exposed to these PHP vulnerabilities. All identified instances of PHP within LivePerson's environment are strictly restricted to internal operational tools, obsolete/legacy repositories scheduled for deletion, or internal build-pipeline utilities. None of these instances are accessible from the public internet or connected to customer-facing messaging channels. Oct 23, 2026, 13:25 UTC PHP Vulnerability Update SoundHound AI 5400 Betsy Ross Drive Santa Clara, CA 95054 soundhound.com SoundHound AI and LivePerson: Response to Critical PHP Security Vulnerabilities SoundHound AI and LivePerson are conducting a coordinated response to the recently disclosed critical PHP security vulnerabilities. Identification and remediation activities began within hours of the public announcement, with priority given to vulnerable internet-facing systems. Many vulnerable instances have already been addressed. We expect all affected internet-facing instances to be mitigated, either by applying the required security updates or taking them offline, no later than Friday, October 23, 2026. Security, engineering, and infrastructure teams across both organizations are: Assessing applications and infrastructure and scanning externally accessible systems to identify affected PHP installations. Deploying security updates or confirmed vendor-provided fixes, with appropriate testing to manage operational impact. Centrally tracking affected systems, remediation ownership, and progress through completion. Validating remediation through technical verification and follow-up scanning, where applicable. Assessment and remediation activities remain ongoing. SoundHound AI and LivePerson will communicate directly with affected customers if findings indicate customer impact or a need for customer action. Nov 4, 2024, 14:00 UTC Visit LivePerson's Community Site! We'll guide you along the Conversational Growth Paths, a framework to build your digital engagement strategy thoughtfully, well paced and at scale. Stop here often as we continue to evolve best practices, drive innovation and introduce additional enhancements, including self assessment tools, industry user groups and benchmarking against your peers. Sep 27, 2024, 13:00 UTC VIRTUAL LAUNCH: CONTACT CENTER TRANSFORMATION What do digital transformation and superheroes have in common? Aug 2, 2024, 13:00 UTC Security Updates Crowdstrike Quick Summary One or more annual third-party audit(s) Has a formal mobile device management (MDM) program Annual third-party penetration testing Has a disaster recovery plan Subprocessors list available Has cyber insurance Has a bug bounty or vulnerability disclosure program Deletes customer data on request Has an API available Uses a centralized IAM solution (SSO) to manage employee access Has a status page Has a privacy policy Powered by Conveyor, the first end-to-end customer trust platform. Learn more