Snapshot 14657
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "p7p5ktldgs61",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Turbo Pricing and Turbo Config Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "h0bgpt190xvw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Emergency Maintenance: X-Author Legacy",
"timestamp": "Sep \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e04:00\u003c/var\u003e UTC"
},
{
"code": "ys2wtwz6jxyz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Sep \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "r53j69yyp3bt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e11:52\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "j053s32nndj7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Collaborate",
"timestamp": "Sep \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e01:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "5lz9v84ynbmg",
"impact": "minor",
"message": "The issue impacting Sign Professional in the North America (NA) region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Sign Professional",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e19:53\u003c/var\u003e - \u003cvar data-var='time'\u003e21:31\u003c/var\u003e UTC"
},
{
"code": "2dl9pgr1xnh5",
"impact": "minor",
"message": "Salesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved.\n\nOur services are operating normally, and no further impact is currently observed.",
"name": "Informational Notice – Salesforce Service Disruption",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:44\u003c/var\u003e UTC"
},
{
"code": "dg3jlhw1cnv3",
"impact": "minor",
"message": "The issue impacting Conga Platform in the EU region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Conga Platform - EU region",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:04\u003c/var\u003e - \u003cvar data-var='time'\u003e12:41\u003c/var\u003e UTC"
},
{
"code": "j7gjnh2vxdql",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Collaborate",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
},
{
"code": "1286ydt97ylj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts for Salesforce",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "yjtvbfnl44lx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Sign Professional",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "hv4rnyhpw8xb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Turbo Pricing and Turbo Config Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "v491xy747pft",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "b16c8ypmhrsz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: CCI Standalone",
"timestamp": "Sep \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "vk5x9hb4w42z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Merge Service",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "hbdzv5jsszfv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Merge Service",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "z9b56vkxpsmr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Merge Service",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "h0fnlfj5t3rh",
"impact": "major",
"message": "We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.",
"name": "Investigating Issue Impacting Composer in EU",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:45\u003c/var\u003e - \u003cvar data-var='time'\u003e17:45\u003c/var\u003e UTC"
},
{
"code": "dm7brf743n84",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Platform",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
},
{
"code": "tf9mnqhz6q51",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Platform",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e04:45\u003c/var\u003e - \u003cvar data-var='time'\u003e07:45\u003c/var\u003e UTC"
},
{
"code": "6yskq8kyqxcg",
"impact": "critical",
"message": "The issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Login on Platform NA region",
"timestamp": "Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:40\u003c/var\u003e - \u003cvar data-var='time'\u003e15:37\u003c/var\u003e UTC"
},
{
"code": "bnch6gzrh6k9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "nrxjxpy4xb82",
"impact": "major",
"message": "The issue impacting email functionality has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting email functionality on Conga Platform",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e11:25\u003c/var\u003e - \u003cvar data-var='time'\u003e12:53\u003c/var\u003e UTC"
},
{
"code": "8fxf90p2vrzg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: CCI Standalone",
"timestamp": "Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e19:00\u003c/var\u003e UTC"
},
{
"code": "2ssbg8ljx20c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: CCI Standalone",
"timestamp": "Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "2mf4n96w16wg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "j5t7hwdyh8xn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "568dpghh4g04",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
},
{
"code": "sp6zh85wrw44",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts for Salesforce",
"timestamp": "Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "rbbz4hrdqfdd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "1fv36p5f6p00",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Collaborate",
"timestamp": "Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "rbmvwmmcrnnd",
"impact": "minor",
"message": "The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 2 days.\n\nWe appreciate your patience and understanding while we worked to resolve this issue.",
"name": "Investigating Issue Impacting Conga Contracts",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:24\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e07:06\u003c/var\u003e UTC"
},
{
"code": "dj4txwjt7b5q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Sign Professional",
"timestamp": "Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e UTC"
},
{
"code": "lcqj1fqs6p3y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: CCI Standalone",
"timestamp": "Aug \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e UTC"
},
{
"code": "ns5gw68hpsqk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Sign Professional - NA",
"timestamp": "Aug \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "b4mdg3h12lj8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Sign Professional - EU",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
},
{
"code": "8lst5077jsmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Sign Professional - AP",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "k61nmjvg7xs3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Collaborate",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "2cxcp9tplb2y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Collaborate",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "ys9xm36rv6p0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Turbo Pricing and Turbo Config Scheduled Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "1rdgdwhn4cgl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "07k4v2p4zk9t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "4l8lhsb7jqbm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
},
{
"code": "n6dcwjwgq5zh",
"impact": "minor",
"message": "The issue affecting Conga IDP authentication has been resolved.\n\nMicrosoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP authentication has returned to normal operation.",
"name": "Partial Service Degradation - Conga Platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:48\u003c/var\u003e - \u003cvar data-var='time'\u003e20:44\u003c/var\u003e UTC"
},
{
"code": "d2464mky20r9",
"impact": "none",
"message": "The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.",
"name": "Conga Contracts – North America Performance Degradation",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:38\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:14\u003c/var\u003e UTC"
},
{
"code": "y7j2y9tb7k38",
"impact": "minor",
"message": "The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Conga Contracts",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:29\u003c/var\u003e - \u003cvar data-var='time'\u003e21:02\u003c/var\u003e UTC"
},
{
"code": "ttzyz06ffgnf",
"impact": "critical",
"message": "The issue impacting Turbo Product in the EU region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Turbo Product",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e23:26\u003c/var\u003e - \u003cvar data-var='time'\u003e23:48\u003c/var\u003e UTC"
},
{
"code": "hpp56w58h7j3",
"impact": "major",
"message": "The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Conga Contracts",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e18:22\u003c/var\u003e - \u003cvar data-var='time'\u003e19:10\u003c/var\u003e UTC"
},
{
"code": "7hmykljhdbtz",
"impact": "major",
"message": "The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Conga Contracts",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e15:51\u003c/var\u003e - \u003cvar data-var='time'\u003e16:49\u003c/var\u003e UTC"
},
{
"code": "wghp3jddz1r7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "2lw73mf3hqwj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
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},
{
"code": "5b8rnbmj1279",
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},
{
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},
{
"code": "jtq762ph5m2w",
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"timestamp": "Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "gnwvr4n4gbq2",
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"timestamp": "Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "k905x5k2pdj4",
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"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "vlcts57mhcsr",
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},
{
"code": "xlnwfpyb3gx3",
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},
{
"code": "bcqfl1hntpmc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: MAX/IDD",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:00\u003c/var\u003e UTC"
},
{
"code": "8fbrdqb6gtdj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "7ff9h5dzdjcj",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "5s7p54lsc7mt",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Conga Composer | Action Required: Field Data Source Parameter Impacted",
"timestamp": "Jun \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e02:55\u003c/var\u003e - \u003cvar data-var='time'\u003e22:55\u003c/var\u003e UTC"
},
{
"code": "rk2hrrljf6sj",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Composer - NA",
"timestamp": "Jun \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e04:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "gt8y30zvcw0d",
"impact": "maintenance",
"message": "Scheduled maintenance has partially completed. The release for the Composer NA region could not be completed during this window and has been rescheduled to June 28th, 4:00 AM UTC.\n\nThere is no service impact at this time. We will provide further updates as the rescheduled maintenance proceeds.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e15:45\u003c/var\u003e - \u003cvar data-var='time'\u003e22:19\u003c/var\u003e UTC"
},
{
"code": "7kph8xfwvwhw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Sign Professional",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "dhc9v0fntcmg",
"impact": "maintenance",
"message": "This incident has been resolved.",
"name": "Conga Composer | Action Required: Connected App Configuration Update",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:37\u003c/var\u003e UTC"
},
{
"code": "sgzfs4wp8r49",
"impact": "maintenance",
"message": "Following this maintenance, post-deployment validation identified an issue and the change was rolled back as a precaution. Composer is running normally on its prior stable version and no customer action is required. A follow-up window will be scheduled to redeploy once validation is complete.",
"name": "[Scheduled] Emergency Maintenance: Conga Platform",
"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "x3xdy09l0ftw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: IDD",
"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "8zsfv8nslwg3",
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"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "3f4zgv38k1dk",
"impact": "major",
"message": "The issue impacting Composer has been fully resolved and all affected systems have returned to normal operation.\n\nWe appreciate your patience and understanding while we worked to resolve this issue.",
"name": "Investigating Issue Impacting Conga Contracts",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e10:43\u003c/var\u003e - \u003cvar data-var='time'\u003e14:56\u003c/var\u003e UTC"
},
{
"code": "6ggcjxy4z6mj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Composer",
"timestamp": "Jun \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e14:24\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"
},
{
"code": "4z5nh0fhbgqb",
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"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Jun \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "1409z4z8d4qf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "q8zrjft2gkrt",
"impact": "maintenance",
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},
{
"code": "zy7psgl219n6",
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},
{
"code": "4yhwwcwntl1c",
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},
{
"code": "mbhzf3sykl3w",
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},
{
"code": "wvsc9qp6gf1d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: CCI Standalone",
"timestamp": "Jun \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "jvtwwvbtk9yn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "hhbr2gbghq55",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Sign Professional",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
},
{
"code": "sjg57nxkgmf8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:31\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "d8dqhd23vmmc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Turbo Pricing and Turbo Config Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "lw4ggz0z6zt6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts",
"timestamp": "May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e UTC"
},
{
"code": "68pmw18qhyv5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "j5xt1sfp4b8y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts",
"timestamp": "May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "6vh884ptmd15",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Performance Degradation on Salesforce Core Services",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e22:03\u003c/var\u003e - May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e04:36\u003c/var\u003e UTC"
},
{
"code": "36fc9k1c0n3m",
"impact": "major",
"message": "The issue has been fully resolved and all affected systems have returned to normal operation.",
"name": "Conga contracts latency and gateway time out issues.",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e - \u003cvar data-var='time'\u003e23:11\u003c/var\u003e UTC"
},
{
"code": "b48mqbj4x0lz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Sign Professional",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:30\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e UTC"
},
{
"code": "43mvwd1dqkhp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Emergency Maintenance: Conga Contracts",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
},
{
"code": "4x9z779w3qmp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "cl5wwnj10x9r",
"impact": "major",
"message": "After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.",
"name": "Investigating Issue Impacting Conga Sign Professional",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e20:15\u003c/var\u003e - \u003cvar data-var='time'\u003e21:20\u003c/var\u003e UTC"
},
{
"code": "9vfrlywv4qf4",
"impact": "major",
"message": "The issue impacting Conga Contracts for Salesfroce in the all regions has been fully resolved and all affected systems have returned to normal operation.",
"name": "Investigating Issue Impacting Conga Contracts for Salesforce - All regions",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:03\u003c/var\u003e - May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e13:55\u003c/var\u003e UTC"
},
{
"code": "997r9fwpwl3w",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "r3q3tqp5z41z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "88ws2m80pp5j",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Merge Service",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e05:30\u003c/var\u003e UTC"
},
{
"code": "ypwg70qyf7n2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts for Salesforce",
"timestamp": "May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "w8m4b9vf3r56",
"impact": "maintenance",
"message": "The scheduled maintenance has been delayed to a future date.",
"name": "[Scheduled] Scheduled Maintenance: Conga Composer",
"timestamp": "May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "gk78qkd51zkt",
"impact": "none",
"message": "Hello Conga Sign Customer,\n\nWe are writing to inform you that some customers may experience issues with sending transactions or synchronization in Conga Sign Professional following our release maintenance today.\n\nIf you are impacted, please reconnect your OAuth connection by following these steps:\n\nSalesforce Org → Conga Sign Setup → Org Configuration → Connect with OAuth → Reconnect\n\nThank you,\nConga Team",
"name": "Action Required: Reconnect OAuth Connection for Conga Sign Professional",
"timestamp": "May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e13:59\u003c/var\u003e - \u003cvar data-var='time'\u003e13:59\u003c/var\u003e UTC"
},
{
"code": "m0g7mqdggwkx",
"impact": "maintenance",
"message": "Please note that, if you experience any issues with sending transactions or synchronization after maintenance, you should reconnect the OAuth connection. To do this, log into your SalesForce Org and navigate to:\n \nConga Sign setup \u0026gt; Org Configuration \u0026gt; Connect with OAuth \u0026gt; Reconnect.",
"name": "[Scheduled] Scheduled Maintenance: Conga Sign Professional",
"timestamp": "May \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
"code": "4hxv9b45t1rp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
},
{
"code": "6sjjg6vmw0t8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: X-Author Legacy",
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},
{
"code": "mzpzwn16ngdf",
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}
],
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},
{
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{
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},
{
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},
{
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"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:55\u003c/var\u003e - \u003cvar data-var='time'\u003e11:24\u003c/var\u003e UTC"
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{
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},
{
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{
"code": "lc8rysdljd49",
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{
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{
"code": "2rmypcm3bb4r",
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},
{
"code": "7y0xbhywq8mx",
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},
{
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{
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},
{
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},
{
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},
{
"code": "5szfzt4qf64p",
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},
{
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},
{
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"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:19\u003c/var\u003e UTC"
}
],
"name": "April",
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}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
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{
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{
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},
{
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{
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},
{
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},
{
"code": "zv6dvgrtpjzg",
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},
{
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},
{
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},
{
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},
{
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},
{
"code": "9m2gtmdl6kbv",
"impact": "critical",
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"name": "Investigating Issue Impacting Conga Sign Professional",
"timestamp": "Mar \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e02:02\u003c/var\u003e - \u003cvar data-var='time'\u003e11:59\u003c/var\u003e UTC"
},
{
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{
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},
{
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},
{
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{
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},
{
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"timestamp": "Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "jwhcdxh8wkjx",
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"timestamp": "Mar \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e12:30\u003c/var\u003e UTC"
},
{
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},
{
"code": "hpfq32skrwtj",
"impact": "major",
"message": "The issue impacting the Platform in the NA, EU and AP Preview environments has been fully resolved, and all affected systems have returned to normal operation.",
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"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:35\u003c/var\u003e - \u003cvar data-var='time'\u003e07:06\u003c/var\u003e UTC"
},
{
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"name": "[Scheduled] Emergency Maintenance: Conga Platform",
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},
{
"code": "30txcpg3g4x1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Turbo Pricing and Turbo Config scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
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{
"code": "cfjkhkf4xrmb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts for Salesforce",
"timestamp": "Feb \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e04:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "c0qs1h21nvjm",
"impact": "critical",
"message": "The Microsoft certification process is complete, and all Conga X-Author services have been restored.\n\nIf you continue to experience issues or have further questions, please contact Conga Technical Support to raise a support case so our team can assist you directly.\n\nThank you for your patience.",
"name": "Investigating issue impacting X-author for Contracts",
"timestamp": "Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e01:20\u003c/var\u003e UTC"
},
{
"code": "f6ry6fj7y35f",
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},
{
"code": "m742gjfhr19m",
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},
{
"code": "rw1cch174yrs",
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},
{
"code": "8vfzfmz8z4qk",
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},
{
"code": "szwmt5605hmk",
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},
{
"code": "bcj8z3vf23v0",
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},
{
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}
],
"name": "February",
"year": 2026
},
{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Contracts for Salesforce",
"timestamp": "Oct \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:30\u003c/var\u003e - \u003cvar data-var='time'\u003e17:30\u003c/var\u003e UTC"
},
{
"code": "bjzqxnxjdlnd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: Conga Platform",
"timestamp": "Oct \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e03:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e UTC"
},
{
"code": "lmyfmwn853sh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance : Conga Composer",
"timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e UTC"
},
{
"code": "03550nhjm4py",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance: MAX (Smart Search)",
"timestamp": "Oct \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "t1x0q2bsnw3z",
"impact": "critical",
"message": "The service disruption affecting Conga MAX Smart Search has been fully resolved. All search APIs and related services are now operating normally.\n\nThe issue was resolved by performing a targeted reset of the affected cache components and re-initializing the service's configuration, which has restored full functionality to the application. Our teams have verified that services are stable and performing as expected.\n\nWe apologize for the impact this outage has had on your business. Our teams will be conducting a comprehensive post-mortem analysis to understand the full root cause and implement preventative measures to improve the resilience of our services.\n\nWe thank you for your patience and understanding.",
"name": "Investigating Issue Impacting MAX",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:10\u003c/var\u003e - \u003cvar data-var='time'\u003e23:27\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}