Conga
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
18 third parties, 5 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Hosting Services | USA, Germany, Ireland, Australia | |
| AppExtremes, LLC dba Conga | United States | ||
| BCL Technologies, Inc. | Document Conversion Service | United States | |
| Box, Inc. | Cloud Services | United States | |
| ConvertAPI, UAB | File Conversion | United States | |
| Docebo NA, Inc. | LMS (Learning Management System) Provider | United States | |
| Formstack, LLC | API Service | United States | |
| Frontline Call Center, LLC | Collecting and providing data to technicaI support | United States | |
| GMO GlobalSign, Inc. | Certificate Authority | United States | |
| Google LLC | Text Recognition | United States | |
| Microsoft Corporation | AI Powered Contract Analysis; Hosting Services | Australia; Germany; USA, Germany, Ireland, Australia; United States | |
| Ninja Partners, LLC | Technical support, customer management and operations | United States, Philippines | |
| OneSpan | E-sign Integration | United States | |
| PROS, Inc | Hosting Services | USA, Australia, Ireland, Netherlands | |
| Pusher Limited | API Service | England | |
| Salesforce, Inc. | Hosting Services | USA, Germany, Australia | |
| Twilio, Inc. | Communication Functions | United States | |
| Zuva, Inc. | Embeddable AI | Europe; United States |
Listed as a subprocessor by (2)
Purposes as each company states them.
Service status
3 incidents in the last 11 days (0 major or critical, 3 minor, 0 with no stated impact) · typically resolved in 6 h 37 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Investigating Issue Impacting Sign Professional | minor | 1 h 38 min evidence | |
| Investigating Issue Impacting Conga Platform - EU region | minor | 6 h 37 min evidence | |
| Informational Notice – Salesforce Service Disruption | minor | 25 h 36 min evidence |
As Conga's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.