Conga

conga.com

Conga declares 18 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 23, 2026. 9 tracked vendors name Conga as a subprocessor, including Salesforce, Tableau and Digicert.

Subprocessors CSV of Conga's subprocessors · Atom feed of Conga's subprocessors DORA draft CSV of Conga's subprocessors as declared by Conga what's this? · 

18 third parties, 5 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. Hosting ServicesUSA; Germany; Ireland; Australia
AppExtremes, LLC dba Conga United States
BCL Technologies, Inc. Document Conversion ServiceUnited States
Box, Inc. Cloud ServicesUnited States
ConvertAPI, UAB File ConversionUnited States
Docebo NA, Inc. LMS (Learning Management System) ProviderUnited States
Formstack, LLC API ServiceUnited States
Frontline Call Center, LLC Collecting and providing data to technicaI supportUnited States
GMO GlobalSign, Inc. Certificate AuthorityUnited States
Google LLC Text RecognitionUnited States
Microsoft Corporation AI Powered Contract Analysis; Hosting ServicesAustralia; Germany; USA; Germany; Ireland; Australia; United States
Ninja Partners, LLC Technical support, customer management and operationsUnited States; Philippines
OneSpan E-sign IntegrationUnited States
PROS, Inc Hosting ServicesUSA; Australia; Ireland; Netherlands
Pusher Limited API ServiceEngland
Salesforce, Inc. Hosting ServicesUSA; Germany; Australia
Twilio, Inc. Communication FunctionsUnited States
Zuva, Inc. Embeddable AIEurope; United States
Conga affiliates (5)
NamePurposeLocationListed since
Conga APAC Pty Ltd. Australia
Conga Europe Ltd United Kingdom; EEA
Conga Software Limited Ireland
Conga Software Private Limited Providing technical supportIndia
Conga Switzerland GmbH Switzerland

Web TechnologiesCSV of Conga's web technologies · Atom feed of Conga's web technologies

Conga's homepage made 230 requests to 31 domains, 18 services controlled by another company, and 1 domain not identified.

Advertising (8): Google Cloud, Reddit, Inc., The Trade Desk, Inc., Microsoft, OpenAI; reviewed: Clickagy; usually detected as Advertising: Xandr, Magnite, Inc.Analytics (4): LinkedIn, ZoomInfo, Mouseflow; usually detected as Analytics: STAPEMarketing automation (2): OptinMonster, AdobeA/B Testing (1): OptimizelyCookie compliance (1): OneTrustOther (2): CRM: LeanData; usually detected as Video players: Vidyard

18 third parties by category: Advertising 8Analytics 4Marketing automation 2A/B Testing 1Cookie compliance 1Other 2

Third parties 18 · 136 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Tag Manager 10% of the page's requests 24
OneTrust OneTrust 9% of the page's requests 21
OptinMonster OptinMonster 9% of the page's requests 20
Reddit, Inc. Reddit Ads 5% of the page's requests 11
The Trade Desk, Inc. theTradeDesk 3% of the page's requests 8
Clickagy clickagy.com 3% of the page's requests 7
LinkedIn Linkedin Insight Tag 3% of the page's requests 7
LeanData LeanData 3% of the page's requests 6
Optimizely Optimizely 3% of the page's requests 6
ZoomInfo Zoominfo 3% of the page's requests 6
Adobe Marketo 165 Marketo Forms 2 2% of the page's requests 4
Microsoftsubprocessor Microsoft Advertising 2% of the page's requests 4
STAPE stape.io 2% of the page's requests 4
OpenAI ChatGPT Ads Measurement Pixel 1% of the page's requests 3
Xandr adnxs.com <1% of the page's requests 2
Magnite, Inc. rubiconproject.com <1% of the page's requests 1
Mouseflow Mouse Flow <1% of the page's requests 1
Vidyard vidyard.com <1% of the page's requests 1
Unknown 1 · 9 requests

ofgreencolumn.com

First party 1 · 85 requests
Conga Drupal 11 Google Analytics Google Font API HSTS Open Graph PHP Priority Hints React Splide Varnish Webpack ZURB Foundation 6.8.1 jQuery 4.0.0 styled-components 6.5.3 37% of the page's requests 85

11 tracked companies loaded by the homepage are not in Conga's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (9)CSV of the companies listing Conga · Atom feed of the companies listing Conga

9 companies
  • Bluebeam bluebeam.com Document generation and electronic signature for quotes, contracts, and other customer documents.
  • Chartbeat chartbeat.com Document generation
  • Digicert digicert.com Manage contract execution
  • Edmentum edmentum.com Document automation and management
  • EverTrue evertrue.com Contract admninistration
  • Nextiva nextiva.com Contract management system
  • Salesforce salesforce.com
  • Tableau tableau.com
  • UltraDNS ultradns.com Manage contract execution

Service statusCSV of Conga's status page incidents · Atom feed of Conga's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 major)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 critical)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: 2 incidents (2 minor)Sep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 major)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 major)Oct 13: 1 incident (1 minor)Oct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 major)Oct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 major)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 12 incidents in 90 days
  • 7 major or critical
  • 4 h 57 min typical time to resolve
  • 8 days longest major
BeganIncidentImpactLasted
Investigating Issue Impacting Conga Platform Authenticationmajor5 h 52 min
Investigating Issue Impacting Conga Platform productsmajor2 days
Investigating Issue Impacting Composer Reports and Collaborate Generationminor4 h 56 min
Issue Identified with Conga Composer - Fix Implementation Underwayminor1 h 19 min
Investigating Issue Impacting Conga Platform - EU regionmajor4 h 57 min
Conga Composer | Action Required: Connected App Configurationmajor8 days
Investigating Issue Impacting Sign Professionalminor1 h 38 min
Investigating Issue Impacting Conga Platform - EU regionminor6 h 37 min

Incidents per month

0 4 8 Dec 2025: 2 incidents (2 major) · typical time to resolve 9 h 7 min Jan 2026: 4 incidents (1 critical, 2 major, 1 no impact stated) · typical time to resolve 3 h 7 min Feb 2026: 1 incident (1 critical) · typical time to resolve 14 h 20 min Mar 2026: 6 incidents (3 critical, 2 major, 1 minor) · typical time to resolve 1 h 55 min Apr 2026: 2 incidents (2 major) · typical time to resolve 5 h 29 min May 2026: 5 incidents (3 major, 1 minor, 1 no impact stated) · typical time to resolve 8 h 6 min Jun 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 20 h Jul 2026: 7 incidents (1 critical, 2 major, 3 minor, 1 no impact stated) · typical time to resolve 3 h 56 min Aug 2026: 3 incidents (1 critical, 2 major) · typical time to resolve 1 h 57 min Sep 2026: 3 incidents (3 minor) · typical time to resolve 6 h 37 min Oct 2026: 6 incidents (4 major, 2 minor) · typical time to resolve 5 h 52 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
CPQ Administration Service - EU4
CPQ Assets Service - EU4
CPQ Catalog Service - EU4
CPQ Config Service - EU4
CPQ Order Service - EU4
CPQ Pricing Service - EU4
CPQ Quote Service - EU4
CPQ Renewals Service - EU4

As Conga's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Conga's subprocessorsCSV of incidents reported by vendors Conga lists · Atom feed of incidents reported by vendors Conga lists

194 reported incidents in the last 30 days, by 3 of the vendors Conga lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Conga was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing

And 169 more. All of them: CSV · Who is around them.

ChangesCSV of Conga's changes · Atom feed of Conga's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Conga's site

Conga transparency rating

It updates with the rating.

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