Snapshot 14716
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
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"end_time": "2026-09-30T23:59:59-04:00",
"months": [
{
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{
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"impact": "maintenance",
"message": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e EDT"
},
{
"code": "xkfxt9095k4c",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "l0kffm5fnlyg",
"impact": "none",
"message": "The issue impacting Chorus Platform Data display is now resolved. The reindexing is still in progress so there may still be some instances of delayed updates to call status and other elements while this finishes up.\n\n*Update Sep 28, 2026* - While this incident has been mitigated, the reindexing is still in progress for some customers and may take a while longer to complete.",
"name": "Chorus Platform UI data Processing Delay",
"timestamp": "Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e17:04\u003c/var\u003e - \u003cvar data-var='time'\u003e20:02\u003c/var\u003e EDT"
},
{
"code": "cwcjb4ywctbs",
"impact": "none",
"message": "The issue impacting audiences has been resolved.",
"name": "GTM Studio - Audiences",
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},
{
"code": "bfpv6z87cyzy",
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},
{
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},
{
"code": "g21ypqszwf6q",
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"message": "This incident has been resolved.",
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},
{
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},
{
"code": "00r3c6fgb7cx",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "673052vsz6dw",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "n5snwn838l6t",
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},
{
"code": "nyylhz8vvnvj",
"impact": "major",
"message": "This incident impacting GTM Studio Audiences is now resolved.",
"name": "GTM Studio Audience Issues",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e15:15\u003c/var\u003e - \u003cvar data-var='time'\u003e16:48\u003c/var\u003e EDT"
},
{
"code": "lgsh4sg5k4qg",
"impact": "minor",
"message": "This incident has been resolved, however you may see delays in call processing through the end of the day.",
"name": "Chorus - Call Recording",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e13:13\u003c/var\u003e - \u003cvar data-var='time'\u003e16:55\u003c/var\u003e EDT"
}
],
"name": "September",
"year": 2026
},
{
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{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
"code": "phqyttbyhwyl",
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},
{
"code": "jttykjc8tk7y",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "4css5179s38s",
"impact": "none",
"message": "This issue has been resolved. \n\nThough we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.",
"name": "ZoomInfo - Large List Processing Issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e15:29\u003c/var\u003e - \u003cvar data-var='time'\u003e19:19\u003c/var\u003e EDT"
},
{
"code": "29sj08p00zhq",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "yt07txttvjsz",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "zj1yvtfpxv0z",
"impact": "none",
"message": "This incident has been resolved.",
"name": "ZoomInfo - Chorus Platform Latency",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:43\u003c/var\u003e - \u003cvar data-var='time'\u003e08:07\u003c/var\u003e EDT"
},
{
"code": "y1j0hpw47vf0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "tqqh2znyprsv",
"impact": "maintenance",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "z5szqbgw583c",
"impact": "none",
"message": "The issue affecting Intent Search has been resolved. \nOur Engineering team has implemented a fix, and the platform is now operating as expected.",
"name": "ZoomInfo - Intent Search Degraded Performance",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:14\u003c/var\u003e - \u003cvar data-var='time'\u003e04:27\u003c/var\u003e EDT"
},
{
"code": "tvyg08yzwgt5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "qh8p0q1x8v70",
"impact": "minor",
"message": "During the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component. \n\nOur Engineering team released a fix for this, and calls after 10am ET on July 21st will capture video as expected.",
"name": "Chorus - Call Videos Not Captured",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EDT"
},
{
"code": "tv29msjsvysw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "lk2ghtswyzr6",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "9nrjww76dlbj",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "rbc8w12g2dtd",
"impact": "critical",
"message": "The incident impacting Chorus services has been resolved. Our engineering team will continue reprocessing any calls stuck in processing.",
"name": "Chorus Platform | Third-Party Vendor Outage impacting services",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:02\u003c/var\u003e - \u003cvar data-var='time'\u003e14:26\u003c/var\u003e EDT"
},
{
"code": "4yl2s6fcn7ql",
"impact": "none",
"message": "All services are now operating normally, and audience processing has returned to normal operation.",
"name": "Marketing - Audience Processing Delays",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e06:20\u003c/var\u003e - \u003cvar data-var='time'\u003e08:20\u003c/var\u003e EDT"
},
{
"code": "ctg57fkhjpgg",
"impact": "minor",
"message": "Our Engineering team has resolved the issue affecting the RingLead platform.\n\nServices have been restored, and users should now be able to access and use RingLead as expected.",
"name": "Intermittent RingLead Platform Issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:15\u003c/var\u003e - \u003cvar data-var='time'\u003e02:45\u003c/var\u003e EDT"
},
{
"code": "gxsl4lw2xyzx",
"impact": "minor",
"message": "The issue causing increased latency for email verification has been resolved.",
"name": "Neverbounce - Email Verification Latency",
"timestamp": "Jul \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - \u003cvar data-var='time'\u003e19:11\u003c/var\u003e EDT"
},
{
"code": "mw8b92ntr8bl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "j4mwv8stc924",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "vzqnrxdv18gk",
"impact": "none",
"message": "Our Engineering team has resolved the issue affecting the RingLead platform.\n\nServices have been restored, and users should now be able to access and use RingLead as expected.",
"name": "Intermittent RingLead Platform Issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e07:21\u003c/var\u003e - \u003cvar data-var='time'\u003e11:19\u003c/var\u003e EDT"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-06-30T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "8tw4f30xm9xm",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "zz1j5r15wt0q",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "tvjvgwp09859",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "9k4pdtdht43m",
"impact": "none",
"message": "The issue impacting Enrich, Intent, CSV exports, and workflow processing has been resolved.\n\nUsers should now be able to run enrichments, list uploads, CSV exports, and workflows as expected.\n\nOur Engineering team has fixed the issue.",
"name": "Search, Intent, Workflow, and Export Delays - Identified",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:20\u003c/var\u003e - \u003cvar data-var='time'\u003e06:08\u003c/var\u003e EDT"
},
{
"code": "2wcqdl6q3wp5",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "l7g26979gtn6",
"impact": "none",
"message": "The issue impacting Chorus login and platform access has been resolved.\n\nUsers should now be able to successfully access Chorus and utilize platform functionality as expected. Our engineering teams have implemented a fix and confirmed service restoration.",
"name": "Chorus- Login Issues",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e05:50\u003c/var\u003e EDT"
},
{
"code": "05vsn1hb4j5p",
"impact": "critical",
"message": "The Chorus issues have been resolved.\n\nIf your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus",
"name": "Chorus - Service Disruption",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e15:36\u003c/var\u003e - \u003cvar data-var='time'\u003e16:09\u003c/var\u003e EDT"
},
{
"code": "t0h4xlyk6wqp",
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"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
"code": "prlf6xtgsw5y",
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},
{
"code": "bnzd2zrfct91",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
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},
{
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},
{
"code": "gkd0xxnnjgx8",
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"name": "Neverbounce - Bulk Processing",
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{
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},
{
"code": "nzz29148y4q0",
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"name": "June",
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},
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},
{
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}
],
"name": "May",
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},
{
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{
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},
{
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},
{
"code": "4gb58k16tynh",
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},
{
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},
{
"code": "1fy3t7zhfknf",
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},
{
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},
{
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},
{
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},
{
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},
{
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},
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},
{
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}
],
"name": "April",
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}
],
"start_time": "2026-04-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
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{
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},
{
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},
{
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},
{
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{
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},
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},
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},
{
"code": "mnq2f5xzfy4l",
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},
{
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},
{
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}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
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"message": "Exports for contacts and companies are now functioning as expected.",
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},
{
"code": "twqh5fv2r8tg",
"impact": "none",
"message": "Adobe has resolved the issue on their side and all of their services are now restored.",
"name": "Marketo Integration Issues - Third Party Vendor Outage",
"timestamp": "Feb \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e17:09\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e11:04\u003c/var\u003e EST"
},
{
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},
{
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},
{
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},
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},
{
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},
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},
{
"code": "1ybfv6gfsmwp",
"impact": "minor",
"message": "The fix that was implemented has resolved the issue and jobs should now be processing as expected on the Neverbounce app and through the Neverbounce API. Additionally, any jobs uploaded during this incident should now be visible.",
"name": "Neverbounce - Processing Issues",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:48\u003c/var\u003e - \u003cvar data-var='time'\u003e13:01\u003c/var\u003e EST"
},
{
"code": "mvnzxbpw9pnd",
"impact": "minor",
"message": "The fix that was implemented has resolved the issue and search should now be working as expectedly.",
"name": "ZoomInfo - Search Latency",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:12\u003c/var\u003e - \u003cvar data-var='time'\u003e12:58\u003c/var\u003e EST"
},
{
"code": "wmcfdd94md65",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "gw0hvkmnvnxt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "gv8lyf8s9b73",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "q270ccvcqvg7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:25\u003c/var\u003e - \u003cvar data-var='time'\u003e10:24\u003c/var\u003e EST"
},
{
"code": "tlxtx20ymypw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e06:24\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "nbz1c9zd2rfd",
"impact": "none",
"message": "Microsoft has resolved the issue that was causing delays in some emails being delivered to and from our ZoomInfo teams for customers using Microsoft as their email provider. This incident has been fully resolved.",
"name": "Email Deliverability Issues - Third Party Vendor Outage",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:24\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e10:38\u003c/var\u003e EST"
},
{
"code": "yc3zzpmbyzxv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "qp4yw47m0x6l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "vqy3grqm756x",
"impact": "minor",
"message": "The Incident impacting company search latency has been resolved.",
"name": "ZoomInfo Platform - Intermittent Advanced Search Issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:32\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e EST"
},
{
"code": "l2sv6f6w4x4z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "lc3j3yhp894c",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "nsjn313201b3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "7vzmtn7s85gf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-05:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "8bvsngczj462",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "kn3mgsm3964x",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "nk3fpmv0lvkk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "166crt9blw6z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "wx4yq6w5hh0t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "5j63898g0gvc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "b04rjzfpy54m",
"impact": "minor",
"message": "The call recording issues have been resolved. \n\nAs a reminder, if your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus",
"name": "Chorus - Call Recording Issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:12\u003c/var\u003e - \u003cvar data-var='time'\u003e12:42\u003c/var\u003e EST"
},
{
"code": "q0qgdk7r9m21",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Multiple ZoomInfo apps, due to Cloudflare outage",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e04:35\u003c/var\u003e - \u003cvar data-var='time'\u003e04:44\u003c/var\u003e EST"
},
{
"code": "5v1m2q65g0ww",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "vt1qnlvyv1vh",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "mnl6dzrk7ntl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "0wlz7gllzxqd",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "3wvh3htjnm12",
"impact": "critical",
"message": "The fix released by the third party vendor is working as expected. Neverbounce, Comparably, and Ringlead are now working consistently. Our third party vendor will continue to monitor recovery efforts.\n\nDuring the outage, Ringlead web submissions were also not functioning as expected, and some data may be lost from this time. Web submissions should now be functioning as expected moving forward.",
"name": "Third-Party Vendor Outage",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:46\u003c/var\u003e - \u003cvar data-var='time'\u003e11:07\u003c/var\u003e EST"
},
{
"code": "mclkm0mt9xk3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "thjwk5jh9pc1",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "ylzjmwfl4358",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "j3r3w5fkvcf5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "cgmpq8bhqp5z",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EST"
},
{
"code": "pqvy4mf5n2bk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e EST"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "4knjq39yp2dr",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "d9mc80b5vrj7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "0f8h91j115j1",
"impact": "none",
"message": "Our Third-Party vendor has confirmed recovery of all services, improving the intermittent latency that may have been faced on ZoomInfo Products.\n\nAs a reminder for Chorus users, you may need to reconnect your Zoom Integration. We have received reports that these connections may have been interrupted for some users due to ongoing vendor issues. If Zoom Video is disconnected, any meetings scheduled during this time likely will not have a Chorus link, and one will need to be manually added. We suggest reviewing any meetings scheduled to ensure a Chorus link is present.",
"name": "Third Party Vendor Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e11:06\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:08\u003c/var\u003e EDT"
},
{
"code": "y4g35c59nzsy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "92njmk2n2t3p",
"impact": "minor",
"message": "This issue has been resolved.",
"name": "AWS Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:38\u003c/var\u003e - \u003cvar data-var='time'\u003e06:04\u003c/var\u003e EDT"
},
{
"code": "rjprkbltv91b",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "jdbttwtnq90m",
"impact": "none",
"message": "Engineering identified an issue temporarily impacting users ability to access the Chorus website between 9:30AM and 10:15AM ET. During this time, some calls may not have recorded as expected. The issue is now resolved and calls should now record as expected.",
"name": "Chorus - Website and Call Recording Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e EDT"
},
{
"code": "3hnqjhp7xg77",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "swn4k8qqy4hk",
"impact": "minor",
"message": "Our engineering has resolved the issue. Functionality for Post-Call Download and Native Zoom Integration is now restored.",
"name": "Chorus Post-Call Download and Native Zoom Integration Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:48\u003c/var\u003e - \u003cvar data-var='time'\u003e15:04\u003c/var\u003e EDT"
},
{
"code": "18m0cf1l1hmk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "66jxy4zgnngt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e EDT"
},
{
"code": "4x7q3fvxf1m5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] ZoomInfo Platform Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "tz1yx33jfn94",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Live Chat Infrastructure Updates",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e12:45\u003c/var\u003e EDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
}
]
}