ZoomInfo
Compliance
- Certified
- Says it complies with
Certifications as ZoomInfo's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
31 third parties, 5 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 1Mind AI, Inc. | Virtual AI chatbot services | USA | |
| Adjiva Pte. Ltd. (aka DeltaX) | Digital advertising services | Singapore | |
| Amazon Web Services, Inc. | Cloud hosting and infrastructure provider | USA | |
| Anthropic, PBC | Generative AI services | USA | |
| Box, Inc. | Document hosting and delivery services | USA | |
| Catamorphic Co., dba LaunchDarkly | Feature management and testing services | USA | |
| Clickagy, LLC | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. | USA | |
| Confluent, Inc. | Data streaming services | USA | |
| Databricks, Inc. | Data warehouse services | USA | |
| FiveTran Inc. | Data movement solution | USA | |
| Functional Software, Inc. dba Sentry | Application error monitoring services | USA | |
| Google LLC | Cloud hosting and infrastructure services; Generative AI services | USA | |
| Groq, Inc. | AI services | USA | |
| Kombo Technologies LLC | Customer API and connection services | USA | |
| LangChain Inc. | AI development and observability services | USA | |
| Mailgun Technologies Inc. | Email communication services | USA | |
| Mixpanel, Inc. | Product and user analytics services | USA | |
| MongoDB, Inc. | Database services | USA | |
| NeverBounce, LLC | Provision of technical services, support services, and supporting the provision, management and maintenance of the Service. | USA | |
| Okta, Inc. | Authentication and access management | USA | |
| OpenAI OpCo, LLC | Generative AI services | USA | |
| Pusher Limited | Real-time messaging services | UK | |
| Salesforce, Inc. | Customer relationship management | USA | |
| Segment.io, Inc. | Customer data platform and analytics | USA | |
| SingleStore, Inc. | Database services; Analytics services | USA | |
| Slack Technologies, LLC | Collaboration and messaging services | USA | |
| Snowflake, Inc. | Data warehouse solution | USA | |
| The Trade Desk, Inc. | Digital advertising services | USA | |
| Transloadit-II GmbH | File processing and security services | Germany | |
| Twilio Inc. (Sendgrid) | SMS notification provider for 2 Factor Authentication | USA | |
| Wasabi Technologies LLC | Data storage | USA |
ZoomInfo affiliates (5)
Listed as a subprocessor by (13)
Purposes as each company states them.
Clozd clozd.com Optional; Used by Clozd Program Managers to conduct outreach contact services. [ZoomInfo Trust Center](https://www.zoominfo.com/trust-center)
Constant constant.com
Dashlane dashlane.com Contact management (B2B only)
Employment Hero employmenthero.com Other; Processing Activity: Business intelligence and B2B contact database for lead generation and marketing. GDPR Transfer Mechanism: Standard Contractual Clauses
Forcepoint forcepoint.com
Hack The Box hackthebox.com Prospecting, Lead Qualification
Keap keap.com
Nasuni nasuni.com B2B contact data enrichment and prospecting
Quartzy quartzy.com
TierPoint tierpoint.com Internal Support
Typeform typeform.com (Optional processing)\ Response Data; Platform Data Enrichment Feature
Vultr vultr.com
replit replit.com
Service status
- 3 incidents in 11 days
- 0 major or critical
- 2 h 57 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Chorus Platform UI data Processing Delay | none | 2 h 57 min | |
| GTM Studio - Audiences | none | 7 h 56 min | |
| Chorus - Call Recording Issues | minor | 1 h 48 min |
As ZoomInfo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.