Snapshot 15107
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "669l1vdpz4z7",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:33\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e01:23\u003c/var\u003e UTC"
},
{
"code": "yd37l0tvxs2n",
"impact": "minor",
"message": "The fix should now be reflected for everyone, allowing the incident to be closed out.",
"name": "Custom AI Assistant Logo Reverting to Moveworks Default (Microsoft Teams)",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:36\u003c/var\u003e UTC"
},
{
"code": "trkbxc8x366j",
"impact": "minor",
"message": "This incident has been resolved. Anyone still affected can follow the workaround steps shared previously.",
"name": "Unable to send messages to the AI Assistant on MS Teams",
"timestamp": "Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:32\u003c/var\u003e UTC"
},
{
"code": "lt8463k9bd7m",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Agent Studio: Plugins page not loading for some roles",
"timestamp": "Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e14:57\u003c/var\u003e - \u003cvar data-var='time'\u003e16:33\u003c/var\u003e UTC"
},
{
"code": "nq7ybdwpx75k",
"impact": "none",
"message": "We have rotated the SSL certificate and confirmed that access to Moveworks Academy has been restored. Users should now be able to access the site without browser security warnings.\n\nThank you for your patience.",
"name": "Moveworks Academy Access Issue",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:22\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e12:54\u003c/var\u003e UTC"
},
{
"code": "0s8jn94nyctb",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Knowledge Ingestion Delays",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:15\u003c/var\u003e - \u003cvar data-var='time'\u003e23:03\u003c/var\u003e UTC"
},
{
"code": "7f7krydx491d",
"impact": "minor",
"message": "A fix has been deployed and the Get Help options are now rendering as expected for all messages. Thank you for your patience, and apologies again for the disruption.",
"name": "Get Help options not appearing for greeting messages",
"timestamp": "Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:21\u003c/var\u003e - \u003cvar data-var='time'\u003e18:14\u003c/var\u003e UTC"
},
{
"code": "zqkw84p8yg4n",
"impact": "major",
"message": "This incident has been resolved.",
"name": "My Moveworks portal login not working",
"timestamp": "Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e04:48\u003c/var\u003e - \u003cvar data-var='time'\u003e08:19\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "q89cclg82tvn",
"impact": "minor",
"message": "The intermittent unresponsiveness of the AI Assistant in Microsoft Teams has been resolved. Responses have returned to normal, and we have confirmed stability through continued monitoring. No further action is required from customers.",
"name": "Assistant not responding in Microsoft Teams",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e14:55\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e17:20\u003c/var\u003e UTC"
},
{
"code": "jwfg4nf56z6l",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Permissions ingestion failing for Unily",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:15\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e UTC"
},
{
"code": "y8lmz78k2fnz",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Issue Affecting Approval Requests",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e17:45\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e UTC"
},
{
"code": "1tfvy149hqq8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Documentation site is down",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e12:46\u003c/var\u003e - \u003cvar data-var='time'\u003e17:33\u003c/var\u003e UTC"
},
{
"code": "kxqptgjlg5ns",
"impact": "major",
"message": "We have identified authentication failures affecting SharePoint Online integrations that use Microsoft App Store authentication, following Microsoft’s deprecation of the legacy ACS authentication method. As a result, legacy SharePoint knowledge ingestion will fail for affected customers.\n\nAs an immediate workaround, please follow the SharePoint Online Azure App Registration guide.\n\nhttps://docs.moveworks.com/service-management/access-requirements/knowledge-base-systems/sharepoint-online-access-requirements-new-1#1-configure-azure-app-registration\n\nEngineering is working on a JWT-based update for Microsoft App Store authentication. We will share additional updates as they become available.",
"name": "SharePoint Online Knowledge ingestion Authentication Issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:41\u003c/var\u003e UTC"
},
{
"code": "zwpzrhkpcrh0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Connector Credential Expiry False Alerts",
"timestamp": "Jul \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:26\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e22:15\u003c/var\u003e UTC"
},
{
"code": "22n1d17vngyt",
"impact": "none",
"message": "We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual.\n\nWe sincerely apologise for the inconvenience caused.",
"name": "CSAT surveys not sent for the week of 7/28",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "mpr3m3rp3hpp",
"impact": "minor",
"message": "Our engineering team has resolved the issue. Logs in Moveworks Setup are now loading as expected. Thank you for your patience, and apologies again for the inconvenience.",
"name": "Moveworks Setup — Logs Delayed or Not Loading",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e15:39\u003c/var\u003e - \u003cvar data-var='time'\u003e16:17\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "q6dqnftpcmcc",
"impact": "minor",
"message": "This incident has been resolved",
"name": "Agent Studio — Compound Action Testing Failing",
"timestamp": "Jun \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e18:09\u003c/var\u003e - \u003cvar data-var='time'\u003e20:03\u003c/var\u003e UTC"
},
{
"code": "grk47tffb1jv",
"impact": "minor",
"message": "The fix has been rolled out for all impacted customers and this incident has been resolved.",
"name": "Potential Search Retrieval Degradation",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e17:15\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e16:51\u003c/var\u003e UTC"
},
{
"code": "zz8n140rzt6h",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Jira ITSM – Intermittent Update and Resolution Failures",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:57\u003c/var\u003e - \u003cvar data-var='time'\u003e20:31\u003c/var\u003e UTC"
},
{
"code": "1pt9qjb8x430",
"impact": "major",
"message": "On June 10, 2026, between 5:15 PM and 6:24 PM PST, users in the US region experienced a loss of Enterprise Search within the AI Assistant. Our team identified and resolved the issue within the same hour. We apologize for the impact to your experience.",
"name": "Enterprise Search Unavailable in AI Assistant — Resolved",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e00:30\u003c/var\u003e - \u003cvar data-var='time'\u003e00:30\u003c/var\u003e UTC"
},
{
"code": "ll65kxfvzjwj",
"impact": "critical",
"message": "This incident has been resolved as of 6:30 AM PST. We apologize for any inconvenience this may have caused.",
"name": "MyMoveworks Access Issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e13:03\u003c/var\u003e - \u003cvar data-var='time'\u003e14:52\u003c/var\u003e UTC"
},
{
"code": "8ttw0xy953yf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "AI Assistant Answers Degradation",
"timestamp": "Jun \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e13:08\u003c/var\u003e - \u003cvar data-var='time'\u003e14:59\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "zq3nyxswbjdq",
"impact": "minor",
"message": "The line breaks and bolding of the words were not being respected in the messages the Assistant was sending out, mainly the Employee Comms, Agent Studio messages.",
"name": "The line breaks and bolding of the words not being respected in the messages.",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e07:00\u003c/var\u003e UTC"
},
{
"code": "bflyvyvhtxth",
"impact": "minor",
"message": "We are pleased to inform you that the issue with the View Permission feature in Setup has been resolved. The feature is now returning the expected results.\n\nWe apologize for the inconvenience caused and thank you for your patience.",
"name": "View permission feature in Setup is erroring out",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:28\u003c/var\u003e - \u003cvar data-var='time'\u003e14:06\u003c/var\u003e UTC"
},
{
"code": "f21qnbmj21t0",
"impact": "minor",
"message": "This incident has been resolved. User Identity Ingestion is now functioning as expected and user identity sync has been restored for all affected customers. We apologize for any inconvenience this may have caused.",
"name": "User Identity Ingestion Failures",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:42\u003c/var\u003e - \u003cvar data-var='time'\u003e20:06\u003c/var\u003e UTC"
},
{
"code": "npdkfxwtmkz3",
"impact": "critical",
"message": "This incident has been resolved as of 1:45 PM PST. Live Agent Chat has been restored and is functioning as expected. We appreciate your patience and apologize for any inconvenience caused.",
"name": "Live Agent Chat Degradation",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:35\u003c/var\u003e - \u003cvar data-var='time'\u003e20:55\u003c/var\u003e UTC"
},
{
"code": "rpyz0zynpnr0",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Live Agent Message Brokering Degradation After ServiceNow Zurich upgrade",
"timestamp": "Nov \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e23:38\u003c/var\u003e - May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:41\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "dj9yx7plxrg4",
"impact": "major",
"message": "We are pleased to confirm that the issue causing the Moveworks AI Assistant to not load on web pages has been fully resolved.\nWe appreciate your patience and apologize for any inconvenience this may have caused.",
"name": "Embedded AI Assistant Degradation",
"timestamp": "Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:43\u003c/var\u003e - \u003cvar data-var='time'\u003e17:44\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "fhv9lrrlflhj",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "AI Assistant Outage on Microsoft Teams",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e16:45\u003c/var\u003e - \u003cvar data-var='time'\u003e20:31\u003c/var\u003e UTC"
},
{
"code": "598q6hrldb4h",
"impact": "major",
"message": "We’re pleased to confirm that the issue has been resolved. Thank you for your patience and continued support.",
"name": "AI Assistant Unresponsive in Microsoft Teams (App Store)",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e16:40\u003c/var\u003e - \u003cvar data-var='time'\u003e17:50\u003c/var\u003e UTC"
},
{
"code": "6v0v7636b9yl",
"impact": "major",
"message": "We identified and resolved an issue where some users experienced failed or missing responses while interacting with the Moveworks AI Assistant. During this time, the assistant may have been temporarily unresponsive or slower than expected.\n\nOur team quickly investigated the issue and implemented mitigations to restore normal service. \n\nWe sincerely apologize for the inconvenience and appreciate your patience.\n\nDuration: 11:19 PM – 11:36 PM PST",
"name": "AI Assistant Outage",
"timestamp": "Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e06:30\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "xwdnrk5jc9b7",
"impact": "critical",
"message": "This incident has been resolved",
"name": "AI Assistant Outage in Gov Cloud",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e16:40\u003c/var\u003e - \u003cvar data-var='time'\u003e16:45\u003c/var\u003e UTC"
},
{
"code": "g1kzyjqd354s",
"impact": "minor",
"message": "This incident has been resolved. The Service Health Advisory that you can look up in your M365 Admin center Service Health section is TM1230990.",
"name": "Microsoft Teams Degradation",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e04:26\u003c/var\u003e - \u003cvar data-var='time'\u003e08:17\u003c/var\u003e UTC"
},
{
"code": "9pv2ydsc0yft",
"impact": "major",
"message": "This incident has been resolved as of 6:12 AM PST. We appreciate your patience.",
"name": "Issues with AI Assistant responses",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - \u003cvar data-var='time'\u003e14:51\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "c32pf8nfd2wv",
"impact": "minor",
"message": "This incident has been resolved. Thanks again for you patience and understanding.",
"name": "Notification Delays via AI Assistant",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e16:19\u003c/var\u003e - \u003cvar data-var='time'\u003e20:40\u003c/var\u003e UTC"
},
{
"code": "6yggc2qj7l76",
"impact": "major",
"message": "The issue has been fully resolved, and users should now be able to sign in to the My Moveworks portal using SSO normally. If you continue to experience problems, please contact support.",
"name": "SSO Login Issue Affecting My Moveworks Portal",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - \u003cvar data-var='time'\u003e18:02\u003c/var\u003e UTC"
},
{
"code": "v10w027zrx96",
"impact": "none",
"message": "We saw an issue around FAQ's not being served for users, we identified this issue and it stands fixed now.",
"name": "FAQ's not serving.",
"timestamp": "Jan \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:30\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "7wy4v3fsr4pz",
"impact": "minor",
"message": "Our engineering team has deployed a hot fix to resolve the issue affecting ticket submissions. The incident should now be resolved. We appreciate your patience and apologize for the inconvenience.",
"name": "Intermittent Ticket Submission Failures",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e21:35\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e02:00\u003c/var\u003e UTC"
},
{
"code": "bx1jrfrnqylg",
"impact": "none",
"message": "Compound Actions which have Notify Action in them are failing, we have identified the root cause and have fixed the issue.",
"name": "Agent Studio Notify action Degradation",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - \u003cvar data-var='time'\u003e18:30\u003c/var\u003e UTC"
},
{
"code": "n1v1v6xhjgxx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Issues accessing Roles \u0026 Permissions Management",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e17:23\u003c/var\u003e - \u003cvar data-var='time'\u003e18:10\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "2jhfbqrjmf49",
"impact": "critical",
"message": "We’re pleased to inform you that the issue affecting interactions with AI Assistant in Microsoft Teams has now been resolved. According to Microsoft, the problem resulted from an unexpected spike in user traffic, which temporarily reduced availability of the service infrastructure. The advisory (reference TM1187642) is now marked as “Service Restored.”\n\nFor further details or to track any future notices, feel free to follow the Microsoft service health advisory directly via the Microsoft 365 admin center.\n\nWe apologize for any inconvenience this may have caused and thank you for your patience and understanding during this period.",
"name": "AI Assistant Unresponsive in Microsoft Teams",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:04\u003c/var\u003e - \u003cvar data-var='time'\u003e17:58\u003c/var\u003e UTC"
},
{
"code": "c65d2thw40ld",
"impact": "minor",
"message": "This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.",
"name": "Forms Ingestion Failure",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:27\u003c/var\u003e UTC"
},
{
"code": "3wr44b956hkc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Live Agent Message Brokering Degradation",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:57\u003c/var\u003e - \u003cvar data-var='time'\u003e22:18\u003c/var\u003e UTC"
},
{
"code": "t4qgl759styc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Access Redirect Issue at My Moveworks Portal",
"timestamp": "Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e17:16\u003c/var\u003e - \u003cvar data-var='time'\u003e18:34\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "5dpwg6dnf7kl",
"impact": "minor",
"message": "This incident has been resolved. Thanks again for your patience.",
"name": "Agent Studio Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e16:09\u003c/var\u003e - \u003cvar data-var='time'\u003e16:57\u003c/var\u003e UTC"
},
{
"code": "yfpky39r9vx6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "AI Assistant Response Degradation in Microsoft Teams",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:14\u003c/var\u003e - \u003cvar data-var='time'\u003e15:27\u003c/var\u003e UTC"
},
{
"code": "hjyxpvfglqtz",
"impact": "minor",
"message": "This incident has been resolved.\nWe appreciate your patience and cooperation while we worked to resolve this matter.",
"name": "Forms Ingestion Degradation",
"timestamp": "Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e20:33\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:59\u003c/var\u003e UTC"
},
{
"code": "28z33mqfx22w",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Insights Dashboards Unavailable",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e20:09\u003c/var\u003e - \u003cvar data-var='time'\u003e20:26\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}