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Zeta Global Trust Center Start your security review View & download sensitive information Ask for information Sailthru by Zeta Global Welcome to the Sailthru by Zeta Global Security Assurance Portal. At Zeta Global, we prioritize the security of customer data. Our approach follows a defense-in-depth strategy, securing information across multiple layers, including physical, network, host, software, and user account protections. We uphold industry-leading security standards, maintain a current attestation via a Service Organization Control (SOC) 2 Type 2 report, and conduct routine penetration testing. Our internal policies and controls are designed to protect customer data, ensuring access is limited to authorized employees performing their job responsibilities. When engaging third parties to process customer data on our behalf, we require them to follow our written instructions, adhere to strict confidentiality obligations, and implement robust technical and administrative safeguards. More specifically, we ensure: Confidentiality - Only authorized individuals can access customer data. Integrity - Data remains accurate and fit for its intended use. Availability - Authorized users can reliably access the data they need when needed. Our commitment to security ensures that customer data is safeguarded at all times. Compliance SOC 2 Type 2 HITRUST Documents REPORTSEmail Architecture Diagram REPORTSMobile Architecture REPORTSSystem Description REPORTSWeb Architecture Diagram COMPLIANCEHITRUST COMPLIANCESOC 2 Type 2 SELF-ASSESSMENTSCAIQ SELF-ASSESSMENTSSIG Core APPLICATION SECURITYPenetration Testing LEGAL, PRIVACY, AND COMPLIANCECyber Insurance LEGAL, PRIVACY, AND COMPLIANCEData Processing Agreement LEGAL, PRIVACY, AND COMPLIANCEService Agreements Service Levels We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request. Customer Security Solutions Multi-Factor Authentication Role-Based Access Control SSO Support Reports Email Architecture Diagram Web Architecture Diagram Mobile Architecture View more Self-Assessments CAIQ SIG Core Data Security We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request. Application Security Responsible Disclosure Penetration Testing Software Development & Code Analysis AI We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI. Corporate Responsibility Anti-Bribery and Corruption Anti-Competitive Practices Sanctions View more Legal, Privacy, and Compliance Updates on Regulatory Requirements Subprocessors Customer Acceptable Use Policy View more Access Management Account Management Password Management Remote Access Infrastructure & Network Security Network Security Amazon Web Services Infrastructure Security Endpoint Security We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request. Network Security We protect our corporate network against external & internal threats. Corporate Security We implement internal measures and practices to maintain a high standard of security. Governance & Policies Cryptography & Encryption Information Security Acceptable Use View more Security Grades We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available. Incident Response We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request. Risk Management We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request. Asset Management We have strict asset management policies in place to ensure that all assets are accounted for and secure. Business Continuity Business Continuity Management Business Continuity Plan (BCP) Training We provide security awareness training to all employees to ensure that they are aware of security best practices. Information Security Asset Management Human Resources Data Security View more Physical & Environment We have physical and environmental controls in place to ensure that our data centers are secure and reliable. Continuous Monitoring We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request. Subprocessors If you think you may have discovered a vulnerability, please send us a note. Report issue