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Subprocessors List Privacy Policy Terms Cookie Policy Subprocessors Data Usage Policy AI Policy Public Software Effective Date: Sept 14, 2026 Version 2.0 Pulse Insights engages third-party subprocessors to help provide the Services. These subprocessors store or process customer data on our instruction and under written agreements that impose data protection obligations no less protective than our own. This list is incorporated into our Terms of Service and referenced in our Data Usage Policy and AI Policy. Name Description Category Region Amazon Web Services (AWS) Cloud hosting & infrastructure Infrastructure United States Google Cloud Platform Cloud computing, storage Infrastructure United States / Global Google Analytics Product analytics Product Analytics United States / Global Microsoft / Azure Cloud infrastructure & productivity Infrastructure United States / Global Qrvey Survey analytics & reporting Product Analytics United States / Global Ekohe Limited Product development Product Development United States Microsoft Clarity Product analytics Product Analytics United States SendGrid (Twilio) Transactional & marketing email delivery Communications United States OpenAI AI content generation & data processing AI Processing United States Anthropic AI content generation & data processing AI Processing United States Rollbar Application error monitoring Dev & Monitoring United States Cobalt Security testing Security & Compliance United States 1 / 2 AI processing. OpenAI and Anthropic are engaged for classification, summarization, and authoring support. Neither retains nor trains on data transmitted through the Services. Neither operates in the live end user session; surveys and interventions are delivered by deterministic rules using content approved in advance. Notice of Changes We will post an updated version of this page before a new subprocessor begins processing customer data. Subscribe to notifications at status.pulseinsights.com. Where a signed data processing addendum grants a right to object to a new subprocessor, that right and the applicable notice period are governed by that agreement. Change History Version 2.0 · September 14, 2026 · Current list. Added the AI processing note, the notice of changes commitment, and this change history. Version 1.0 · October 29, 2025 · Prior published version.