Snapshot 16943
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "qfg0yh07134d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e05:14\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "xk25k85l84c4",
"impact": "minor",
"message": "We continued to monitor the Microsoft Teams incident, and Microsoft has confirmed positive recovery trends, with service stability restored. Phenom has confirmed that Scheduling services are operating normally, with no further issues observed. Services are currently operating as expected.\nIf you continue to experience any issues, please raise a support ticket for further assistance",
"name": "Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Teams Incident",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:24\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e00:55\u003c/var\u003e UTC"
},
{
"code": "c6rfrskdfwdc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "mkd1471mzxfw",
"impact": "minor",
"message": "Phenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with Scheduling in US Production environment",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e16:23\u003c/var\u003e - \u003cvar data-var='time'\u003e18:26\u003c/var\u003e UTC"
},
{
"code": "5bbp4s4dq7p5",
"impact": "none",
"message": "Phenom Engineering team has resolved the issue causing slowness on the CRM , and the system is now operating normally. Please submit a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with CRM in Prod US.",
"timestamp": "Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:22\u003c/var\u003e - \u003cvar data-var='time'\u003e12:03\u003c/var\u003e UTC"
},
{
"code": "xthllb0sn27v",
"impact": "minor",
"message": "Phenom Engineering team has resolved the issue causing slowness on the CRM UI, and the system is now operating normally. Please submit a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with CRM in Production India (IN)",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:07\u003c/var\u003e - \u003cvar data-var='time'\u003e11:36\u003c/var\u003e UTC"
},
{
"code": "sc3m604fkcjs",
"impact": "minor",
"message": "We continued to monitor the Microsoft Exchange incident, and Microsoft has confirmed positive recovery trends, with service stability restored. Phenom has confirmed that Scheduling services are operating normally, with no further issues observed. Services are currently operating as expected.\nIf you continue to experience any issues, please raise a support ticket for further assistance",
"name": "Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange Incident",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:44\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:31\u003c/var\u003e UTC"
},
{
"code": "gjc9kv3gqnht",
"impact": "minor",
"message": "Phenom Engineering team has resolved the issue causing slowness on the CRM UI, and performance is now back to normal. Please log a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with CRM in Production IN",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - \u003cvar data-var='time'\u003e14:59\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "32336jbbjgr4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "bs7w0vlgwtph",
"impact": "minor",
"message": "Phenom Engineering team has resolved the intermittent issue impacting HVH, Automations, and Scheduling in CRM in the Production IR region, and the services are working as expected. We have been monitoring the system for the last 30 minutes and have not observed any further issues. Please log a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with CRM in PROD IR",
"timestamp": "Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e05:43\u003c/var\u003e - \u003cvar data-var='time'\u003e11:40\u003c/var\u003e UTC"
},
{
"code": "qpf124skt5p8",
"impact": "minor",
"message": "Phenom engineering team has monitored and validated the Recruiter Initiated Apply functionality, and it is working as expected. Please log a support ticket if you continue to experience any issues.",
"name": "Delays in Recruiter initiated apply - All regions",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:23\u003c/var\u003e - \u003cvar data-var='time'\u003e08:28\u003c/var\u003e UTC"
},
{
"code": "bv5l51nz0b7s",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "1dm7s7tkd9mx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "qpzz97mrrrm2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "l95j2yl65y2q",
"impact": "minor",
"message": "Phenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.",
"name": "Intermittent issues with Scheduling in IR Production environment",
"timestamp": "Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e21:13\u003c/var\u003e - \u003cvar data-var='time'\u003e23:28\u003c/var\u003e UTC"
},
{
"code": "58nj9pks7dhg",
"impact": "minor",
"message": "Phenom engineering team has monitored and validated the issue impacting the hiring status in the CRM Production environment. The issue has been resolved, and the hiring status is now working as expected. If you continue to experience any issues, please log a support ticket.",
"name": "Issues with Hiring Status in CRM for India Region",
"timestamp": "Jul \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e12:44\u003c/var\u003e - \u003cvar data-var='time'\u003e13:37\u003c/var\u003e UTC"
},
{
"code": "wsx7ydkhr8v1",
"impact": "minor",
"message": "Phenom engineering team has monitored and validated that integrations for customers using the UKG ATS in the US Production environment are working as expected. Please log a support ticket if you continue to experience any issues.",
"name": "Proactive Notification - Potential performance degradation with Integration Services due to Third party service.",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:21\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e UTC"
},
{
"code": "rndrhldfyvth",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "p8ccj54vj0h9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-06-30T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "cphq1nb3xldn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "yjngxsqpbm6k",
"impact": "minor",
"message": "Phenom engineering team has resolved the issue impacting the CMS home page editor in the Production environment, and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent issues with CMS ( Design Studio upgrade) home page - All region",
"timestamp": "Jun \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e15:01\u003c/var\u003e - \u003cvar data-var='time'\u003e15:13\u003c/var\u003e UTC"
},
{
"code": "p0byys8x81xg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "cv8jtq03t8m8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "pmj2pkh0jl1p",
"impact": "minor",
"message": "The Phenom Engineering team has resolved the issue impacting Email Campaign delivery in the US and IR regions.We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a support ticket in case you still see any issues.",
"name": "Issues with Email Campaign Delivery in US and IR Regions",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e17:24\u003c/var\u003e - \u003cvar data-var='time'\u003e18:22\u003c/var\u003e UTC"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "01144hbwgv9t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "rf2ypkdskdnm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "2lq4jclc9hnq",
"impact": "minor",
"message": "Phenom Engineering team has resolved the issue affecting Screening Invites in CRM. We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a support ticket in case you still see any issues.",
"name": "Intermittent Issues with Screening Invites in CRM in All Production environments",
"timestamp": "May \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:03\u003c/var\u003e - \u003cvar data-var='time'\u003e21:08\u003c/var\u003e UTC"
},
{
"code": "j525h23nc76q",
"impact": "minor",
"message": "We at Phenom have been monitoring the Microsoft Teams outage, and Microsoft has confirmed via their status page that the issue impacting Scheduling has now been resolved. Services are currently operating as expected.\n\nIf you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Third party outage.",
"timestamp": "May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e10:55\u003c/var\u003e - \u003cvar data-var='time'\u003e15:38\u003c/var\u003e UTC"
},
{
"code": "nwvgynykpq7z",
"impact": "minor",
"message": "The issue affecting one of the instances of our integration by the third-party instance is currently resolved. Services are now operating as expected. Please log a support ticket in case you still see any issues.",
"name": "Performance Degradation in IR and US Production environments.",
"timestamp": "May \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e13:59\u003c/var\u003e - May \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:58\u003c/var\u003e UTC"
},
{
"code": "3rncmf3hw8x4",
"impact": "minor",
"message": "Phenom has completed monitoring the SuccessFactors scheduled release activity from May 15– May 16, 2026. SuccessFactors ATS integrations are operating as expected, and no further impact is currently observed. If you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 1H 2026",
"timestamp": "May \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e04:03\u003c/var\u003e - May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "ksstk9b0tmhn",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "pbgjfb6csldv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "s12g3yw5gv0z",
"impact": "minor",
"message": "Phenom has resolved the issue affecting events on Career Sites. We have been monitoring the system for the last 30 minutes and have not observed any issues.Please log a support ticket for further assistance.",
"name": "Intermittent issues with Events on Career Sites in IR, IN and CA Production region.",
"timestamp": "Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:59\u003c/var\u003e - \u003cvar data-var='time'\u003e10:14\u003c/var\u003e UTC"
},
{
"code": "qf5fjj9v9cy6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "24d9y6rv4rb7",
"impact": "minor",
"message": "Phenom has resolved the issue affecting Career Sites in the Production environment of the US region. If you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Issues with Career Sites in US Production environment",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e17:23\u003c/var\u003e - \u003cvar data-var='time'\u003e18:31\u003c/var\u003e UTC"
},
{
"code": "d1l6bclml3pz",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "1ckprqslh6t5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "hhkftl7gb633",
"impact": "none",
"message": "Phenom team has resolved an issue affecting Career Sites header across all Production environments. If you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Intermittent Issues with Career Sites in All Production environments",
"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:46\u003c/var\u003e - \u003cvar data-var='time'\u003e11:18\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-03-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "6h5n8krlkf4x",
"impact": "major",
"message": "At this time, the incident is considered resolved. Please log a support ticket in case you still see any issues.",
"name": "Intermittent issues with CRM in PROD US",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e16:43\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:09\u003c/var\u003e UTC"
},
{
"code": "wsmrcdcvq21m",
"impact": "major",
"message": "Phenom Engineering has resolved the issue impacting CRM login, and services have now been restored. We will continue to monitor the Platform.",
"name": "Intermittent issues with CRM in PROD US",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - \u003cvar data-var='time'\u003e16:37\u003c/var\u003e UTC"
},
{
"code": "r9fjth4hy7wp",
"impact": "minor",
"message": "Phenom Engineering has resolved the issue impacting CRM login, and services have been restored. If you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Intermittent issues with CRM in PROD US",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e17:48\u003c/var\u003e - \u003cvar data-var='time'\u003e18:46\u003c/var\u003e UTC"
},
{
"code": "4zksv4g900ck",
"impact": "minor",
"message": "Phenom Engineering has successfully resolved the issue impacting hiring status updates for customers with Hiring Pipeline enabled in CRM. Services have been restored. If you continue to experience any issues, please log a support ticket for further assistance.",
"name": "Intermittent issues with CRM in PROD US",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:02\u003c/var\u003e - \u003cvar data-var='time'\u003e13:55\u003c/var\u003e UTC"
},
{
"code": "fr23j7wcbxzf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "hjb0tqrc0gm8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "8d6c7hp1qbwd",
"impact": "minor",
"message": "Phenom Engineering has resolved the issue affecting Visits and Job Seeker Metrics in Analytics for the US region.\nAll related data processing activities have been completed, the backlog has been fully reprocessed, and the metrics are now reflecting accurate.",
"name": "Issue with Visits and Job Seekers Metrics In Analytics for US Region.",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e21:45\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "kphkqhy486fk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "276l8nk7mftr",
"impact": "minor",
"message": "Phenom has completed the Emergency maintenance in the US Production environment. JobSync and Employee Feed Integrations are working as expected. Thank you for your continued patience and support.",
"name": "Emergency maintenance in US Production Environment",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:40\u003c/var\u003e - \u003cvar data-var='time'\u003e14:44\u003c/var\u003e UTC"
},
{
"code": "tl70hs74fhcm",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintaneance",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "dnrpxbkfshpq",
"impact": "minor",
"message": "Phenom engineering team has successfully resolved the CRM Hiring Status update issue and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Proactive notification - Intermittent delays in CRM events processing for US Production environment",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e18:55\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e00:55\u003c/var\u003e UTC"
},
{
"code": "6v8t80zv6557",
"impact": "minor",
"message": "Phenom Engineering has been monitoring the AWS status page. As per the latest update, the issue impacting Career Sites due to the AWS outage has been fixed by AWS, and their status page is reflecting the same. Our Engineering team has validated our services, and they are working as expected. Please log a support ticket in case you still see any issues.",
"name": "Proactive Notification - Issues with Career sites due to an AWS CloudFront outage.",
"timestamp": "Feb \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e21:47\u003c/var\u003e - \u003cvar data-var='time'\u003e22:49\u003c/var\u003e UTC"
},
{
"code": "kqs810zb0dsf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "9wxzvr77xl72",
"impact": "minor",
"message": "Phenom engineering team has successfully resolved the issue with the CRM Messaging Inbox. Please log a support ticket in case you still see any issues.",
"name": "Intermittent Issues with CRM Messaging Inbox – Prod US",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e20:34\u003c/var\u003e - \u003cvar data-var='time'\u003e21:13\u003c/var\u003e UTC"
},
{
"code": "0y7lcpxyttrh",
"impact": "minor",
"message": "Phenom Engineering team has resolved the issue with CRM in the Prod US environment, and CRM is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent Degraded Performance with CRM – Prod US",
"timestamp": "Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:06\u003c/var\u003e - \u003cvar data-var='time'\u003e21:06\u003c/var\u003e UTC"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "k4dx8g98b1cq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "n1b3vqpjgydd",
"impact": "minor",
"message": "Email delivery latency for Scheduling has been fixed by AWS and their status page reflecting the same. Our Engineering team has validated our services and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Email delivery latency for Scheduling",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e22:38\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e05:48\u003c/var\u003e UTC"
},
{
"code": "4glrkj1fdn4v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "5q10n19pj73w",
"impact": "none",
"message": "Phenom Engineering has been monitoring the Cloudflare status page. As per the latest update, the issue impacting Career Sites is no longer observed, and sites are currently functioning as expected. Please log a support ticket if you continue to experience any issues.",
"name": "Proactive Notification - Issues with Career sites due to a Cloudflare scheduled maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e01:51\u003c/var\u003e - \u003cvar data-var='time'\u003e03:34\u003c/var\u003e UTC"
},
{
"code": "rs9y8k801vcx",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jan \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2025-12-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "3bx61xk4sqtx",
"impact": "minor",
"message": "Phenom Engineering team has resolved the intermittent issues with downloading candidate evaluations in CRM and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent issues with downloading candidate evaluations in CRM",
"timestamp": "Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:05\u003c/var\u003e - \u003cvar data-var='time'\u003e13:46\u003c/var\u003e UTC"
},
{
"code": "01qrbvfhqfyt",
"impact": "minor",
"message": "Phenom Engineering team has resolved the Intermittent issues with Hiring status in the CRM application, and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent Issues with Hiring status In CRM application.",
"timestamp": "Dec \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:54\u003c/var\u003e - \u003cvar data-var='time'\u003e10:47\u003c/var\u003e UTC"
},
{
"code": "3vnwd865mzyq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "hwfcmyfg66wh",
"impact": "minor",
"message": "Phenom Engineering team has resolved the apply issue with the Russian subtenant, and it is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent Apply Issue with Russian Data centre",
"timestamp": "Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e06:59\u003c/var\u003e - \u003cvar data-var='time'\u003e07:21\u003c/var\u003e UTC"
},
{
"code": "vm2r7twtzccy",
"impact": "none",
"message": "Phenom Engineering team has resolved the issue with CRM in the Prod US environment, and CRM is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Intermittent issues loading CRM PROD - US Region",
"timestamp": "Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e23:22\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e00:31\u003c/var\u003e UTC"
},
{
"code": "py9wd6w38n5j",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "ljn2rzg85k7z",
"impact": "none",
"message": "Phenom engineering has been monitoring the Cloudflare status page, as per the latest update, the issue impacting career sites has been resolved. All sites are now functioning as expected. Please log a support ticket in case you still see any issues.",
"name": "Proactive Notification - Issues with Careersites due to a Cloudflare scheduled maintenance",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e13:23\u003c/var\u003e UTC"
},
{
"code": "cvddmbrn3dxd",
"impact": "minor",
"message": "Phenom Engineering team has resolved the issue with Jobpull integration in the US Staging environment, and Jobpull is running as expected without any delays. Please log a support ticket in case you still see any issues.",
"name": "Potential Delay in JobPull processing for Staging Environment",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:38\u003c/var\u003e - \u003cvar data-var='time'\u003e16:49\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "1x5p81llnylb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "pqmdmp8qz7v8",
"impact": "minor",
"message": "We can confirm that the Integrations impacted by the SuccessFactors release are now resolved and working as expected. Please log a support ticket in case you still see any issues.",
"name": "Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 2H 2025",
"timestamp": "Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e13:59\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e10:56\u003c/var\u003e UTC"
},
{
"code": "0hklp4gl047d",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "gcb72w04jd0l",
"impact": "minor",
"message": "Phenom has been resolved the performance issues with 2-way HSI (Hiring Status Integration) and Job Sync and is working as expected. Please log a support ticket in case you still see any issues.",
"name": "Degraded performance- 2-way HSI and Job Sync",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e13:25\u003c/var\u003e - \u003cvar data-var='time'\u003e14:20\u003c/var\u003e UTC"
},
{
"code": "gzhkf8fs88td",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "wpcz94m01m09",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "rx7bcr5tgfcn",
"impact": "minor",
"message": "Our Engineering team has confirmed that all the Services are working fine as expected. If you are still experiencing an issue, please contact our Global Customer Support team.\n\nAWS Service Health: https://health.aws.amazon.com/health/status",
"name": "Proactive Notification - Potential performance degradation with Phenom services due to AWS Outage",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e - \u003cvar data-var='time'\u003e11:19\u003c/var\u003e UTC"
},
{
"code": "lhh3j41fmz1r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
},
{
"code": "by9pvh481snc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e05:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e UTC"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00Z",
"time_zone": "UTC"
}
]
}