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Skip to content Sub-processors To support the Service delivery, BigID (or one of its Affiliates) may engage third-party services providers, referred to as Sub-processors. This page provides the name, purpose and location for each Sub-processor. Please refer to our BigID Privacy Notice for more information. What is a Sub-processor? A Sub-processor is a service provider BigID uses to process data on behalf of our customers, who are the data controllers of that data. BigID’s Process for Contracting with Sub-processors BigID requires its Sub-processors to satisfy at least equivalent obligations as those required from BigID (in our capacity as a Data Processors) as outlined in BigID’s Data Processing Agreement (DPA). BigID’s Sub-processors provide services such as infrastructure, data storage, system logging services and other tools that facilitate the delivery of our Services. As part of BigID’s commitment to keep our customers’ data secure, we evaluate our Subprocessor’s privacy and security practices prior to engaging them. We also require our Sub-processors to enter into data processing agreements to maintain the confidentiality of our customers’ data and perform their obligations in accordance with applicable privacy laws. Title Subprocessing Activity Entity Location Contact Information More Information Amplitude Embedded Analytics US [email protected] Privacy Notice Anthropic Generative AI services; AI-assisted productivity US [email protected] Privacy Notice Atlassian/Jira Bug Tracking Ireland [email protected]; [email protected] Privacy Notice Auth0 Authentication and Authorization Services for Applications US [email protected] Privacy Notice AWS Cloud Infrastructure and LLM inference – optional features, as described in our Documentation US/EU https://aws.amazon.com/compliance/gdpr-center/ Privacy Notice Cloudflare Web Application Firewall US [email protected]; [email protected] Privacy Notice Datadog Monitoring and Alerting US [email protected] Privacy Notice Elasticsearch Search Functionality US [email protected]; [email protected] Privacy Notice HubSpot Marketing Automation US [email protected] Privacy Notice Knox Systems Infrastructure support (FedRAMP deployments only) US [email protected] Privacy Notice Looker Business Intelligence and Embedded Analytics US [email protected] Privacy Notice Microsoft (Azure OpenAI Service) LLM inference – optional features, as described in our Documentation US Online Form Privacy Notice MongoDB Data Storage US [email protected] Privacy Policy Okta Security and Authentication Services US [email protected] Privacy Notice Salesforce Customer Support US [email protected]; [email protected] Privacy Notice Sendgrid Transactional Email US [email protected] Privacy Notice Snowflake Embedded Analytics US [email protected]; [email protected] Privacy Notice Affiliates Depending on the geographic location of a Customer, and the nature of the Services provided, BigID may also engage one or more of its Affiliates as Sub-processors to deliver some or all of the Services provided to a Customer. Corporate Entity Country BigID AU PTE Ltd Australia BigID SARL France BigID India Private Limited India BigID Ltd Israel BigID Portugal LDA Portugal BigID PTE Ltd Singapore BigID CH Gmbh Switzerland BigID UK Ltd UK BigID Canada Inc Canada Updates As our business grows and evolves, the Sub-processors that we engage may also change. We will endeavor to provide our Customers with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please continue to check this page for updates.