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Subscribe to UpdatesSubscribe All Systems Operational Admin Interface Operational Agent Interface Operational User Interface / Portal Operational Reports Interface Operational Billing Interface Operational API Operational Incoming Email Operational Outgoing Email Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Scheduled Maintenance Scheduled Database Maintenance Oct 3, 2026 09:00-10:00 BST We're performing scheduled database maintenance on Deskpro Cloud on 2026-10-03 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window. Posted on Sep 28, 2026 - 11:17 BST Scheduled Billing Systems Maintenance Oct 4, 2026 06:00-06:30 BST We're performing scheduled maintenance on our billing systems on 2026-10-04 from 05:00 UTC to 05:30 UTC. The maintenance window is 30 minutes. Access to billing features, such as viewing invoices or updating payment details, may be briefly unavailable during this window. Posted on Sep 28, 2026 - 12:26 BST Past Incidents Sep 29, 2026 No incidents reported today. Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Sep 26, 2026 Scheduled Database Maintenance (US1 and UK1 Regions) Completed - The scheduled maintenance has been completed. Sep 26, 10:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 26, 09:00 BST Scheduled - We're performing scheduled database maintenance on US1 and UK1 on 2026-09-26 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window. Sep 7, 17:06 BST Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 No incidents reported. Sep 22, 2026 Scheduled Maintenance Completed - The scheduled maintenance has been completed. Sep 22, 07:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 06:00 BST Scheduled - We're performing scheduled maintenance on 2026-09-22 from 06:00 UTC to 07:00 UTC. The maintenance window is 1 hour, but the work itself should take only a few minutes. Features that use credit may be briefly unavailable during this window. Sep 18, 12:57 BST Sep 21, 2026 No incidents reported. Sep 20, 2026 No incidents reported. Sep 19, 2026 Scheduled Database Maintenance (EU1 Region) Completed - The scheduled maintenance has been completed. Sep 19, 10:00 BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 19, 09:00 BST Scheduled - We're performing scheduled database maintenance on EU1 on 2026-09-19 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window. Sep 7, 17:05 BST Sep 18, 2026 No incidents reported. Sep 17, 2026 No incidents reported. Sep 16, 2026 No incidents reported. Sep 15, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage