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Fuel Cycle Sub-processors To support the delivery of software and professional services, Fuel Cycle, Inc. (including all of our SAASapplications listed below) may use data processors with access to certain customer data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the master agreement or the superseding written agreement between the parties (the “Agreement”). * Note: The Subprocessors we engage with may change at any time without prior notice. Subprocessor Name CorporateLocation Processing Description Alchemer USA Online survey development cloud-based software as a service company for survey design and response collection. Agora, Inc. USA Real-time audio and video communication platform used for live research sessions in Fuel Cycle’s FC UX tool. Amazon Web Services Inc. USA Hosts server instances for running our SAAS products and data storage, archives security logs for security incident monitoring and detection, provides services to send emails and SMS, and enables speech to text transcription. AWS Bedrock USA Service for building generative AI applications on Amazon’s cloud computing platform, Amazon Web Services. Anthropic USA Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. Conjoint.ly AUS Conjointly is an all-in-one survey research platform, with easy-to-use advanced tools and expert support. Discuss. io USA Smart video platform for hosting and analyzing research sessions. Fastfocus USA Online survey environment for predictive market studies. Google Business Suite USA Creating Gmail account for all our clients. Google Cloud APIs USA Utilized for image moderation and analysis. IBM Cloud API USA Utilized for text analysis of open-ended responses/unstructured data. IPQualityScore USA Prevent fraud and detect bots confidently with IPQS fraud prevention solutions including bot detection, proxy detection, & email validation. Marketo USA Marketing automation software for account-based marketing and other marketing services and products. MarketSight USA Survey analytics cloud-based software as a service. OpenAI API USA Service that provides generative AI processing while adhering to data protection protocols. Pendo USA Platform that provides users with in-app guidance, announcements, and two-way communication. Qualtrics USA Online survey development cloud-based software as a service company for survey design and response collection. Langchain Inc USA Providing AI observability and evaluation capabilities, as well as agent development and deployment. Salesforce USA Cloud-based CRM software that is leveraged in CRM integrations. Scanii USA Unsafe content identification SaaS, a simple REST API identifies malware, inappropriate images, and language. Momentive (SurveyMonkey) USA Online survey development cloud-based software as a service company for survey design and response collection. Tremendous USA A platform for buying, sending, and managing digital gift card rewards and incentives. Voxpopme UK Speech to text transcription and analytics software.