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JupiterOne Subprocessors As of September 2025 JupiterOne uses certain Subprocessors to assist in providing JupiterOne platform services to customers. A Subprocessor is a third-party company engaged by JupiterOne to process Customer Personal Data: - on behalf of JupiterOne’s customers - in accordance with Customer’s instructions as communicated by JupiterOne - in strict accordance with the terms of a written contract between JupiterOne and the Subprocessor JupiterOne has entered into Standard Contractual Clauses with its Subprocessors, which is the legal basis for applicable cross-border data transfer. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the JupiterOne Platform Data Processing Addendum or other separate processing agreement between JupiterOne and Customer, as applicable. Sub-Processor Purpose Data Types HQ Address Location of Servers URL Amazon Web Services JupiterOne application and data hosting All data imported or uploaded into the JupiterOne platform 10 Terry Avenue North, Seattle, WA 98109-5210 USA https://aws.amazon.com/ Merge - OPTIONAL OPTIONAL tool for HRIS integration Data of US employees including name, email, title, department, and start date 415 Mission Street, San Francisco CA 94105 USA https://www.merge.dev/ Salesforce CRM for sales and marketing Data from website forms, web analytics, and customer support submissions 415 Mission Street, San Francisco, CA 94105 USA https://www.salesforce.com/ Pendo Analytics tool to understand page specific events Time spent on page, items clicked, user email address 150 Fayetteville St., Raleigh, NC 27601 USA https://www.pendo.io/ Sentry Debugging and application error tracking, monitoring, and reporting Detailed error information including account name, account ID, account access policy, and environment specific data such as browser version and O/S 132 Hawthorne St, San Francisco, CA 94107 USA https://www.sentry.io/ Open AI Supports AskJ1 capability Customer's typed question along with customer's account agnostic information about the data model. we do not send any data that could tie back to a specific J1 customer or user 3180 18th st San Francisco USA Open AI's servers that are hosted on Azure in multiple US regions https://openai.com/ New Relic Real-time observability tool that tracks and provides information about your web app performance, enabling engineers to monitor, debug and improve their entire software stack. Detailed error information including account name, account ID, resource names, log metadata, and other integration data. 188 Spear St Ste 1000, San Francisco, CA 94105 USA https://newrelic.com/ For the previous version of this policy, please contact [email protected] Learn about the Stellar Partner Program Download the Brochure Product Platform AI Attack Surface Management Unified Vulnerability Management Continuous Controls Monitoring Integrations Solutions CAASM Control Management and Testing Exposure Management Vulnerability prioritization Resources Resources Case studies Blog Books & reports Events Community Community Support Questions library Documentation Company Company Contact Careers Partners Legal Legal & Security Terms of Use Privacy Policy Copyright © JupiterOne 2026. All rights reserved.