Snapshot 17771
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 1 of 7
Change History
Date Version Description of Change
30-Oct-2022 1.0 Initial publication
22-Jun-2023 2.0 Updates to list and format
23-Aug-2023 2.1 Updates to list
19-Sep-2023 2.2 Updates to list
3-March-2025 2.3 Updates to list
General
The following list which will be updated when required provides and overview of Litmos’s
subprocessors providing data processing relevant services on behalf of Litmos to its customers. A sub-
processor is any further Litmos affiliate, or third party involved by Litmos that processes personal data
(as defined in applicable data laws) on behalf of Litmos and its customers. All sub-processors will adhere
to the laws applicable to them and their operations, including applicable EU data protection laws.
New Sub-Processors
New sub-processors are noted within the Description of Services field for the associated organization.
Litmos informs the customer about new sub-processors and relevant changes by maintaining and
publishing this list.
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 2 of 7
Sub-Processor List
Sub-Processor Name Sub-Processor Address Sub-Processor Role Data Accessed
Aha! Labs, Inc. 20 Gloria Circle, Menlo Product development & IT Email address, name,
Park, CA 94025 engineering software phone number, IP
address
Amazon Web Krausenstr. 38 10117, Infrastructure and Email address, name,
Services Germany Berlin, Germany infrastructure services phone number, IP
GmbH (AWS) provider; technical address
administration for
infrastructure and server
management services
Amazon Web 410 Terry Avenue North Infrastructure and Email address, name,
Services Inc. (AWS) Seattle, WA 98109-5210 infrastructure services phone number, IP
provider; technical address
administration for
infrastructure and server
management services.
Amazon Web Tower A B IBC Knowledge Provide professional Email address, name,
Services Inc. (AWS) Park Bannerghatta Road services work on behalf of phone number, IP
Bangalore 560029 India the customer and Litmos. address
This includes creating
connectors to and from HR
systems for adding and
updating employee
records in Litmos. It, also,
includes consulting on best
practices in the use of the
platform and the related
APIs.
Atlassian 350 Bush Street, Floor 13, Agile project management JIRA and Confluence
San Francisco, CA 94104 and collaboration tools may contain issues
used for the Cloud Service. data reported by
customers needing
technical treatment.
Data may include
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 3 of 7
reporting customer
contact information.
Auxis LLC 8151 Peters Rd, 3rd FL, IT help desk, Email address, name,
Fort Lauderdale, FL 33324 infrastructure, & security phone number, IP
operations support address
services.
Celigo 3 Lagoon Dr #130, Integration platform Email address, name,
Redwood City, CA 94065 phone number, IP
address
Crowe LLP 225 W Wacker Dr. #2600 Provide professional Services personnel
Chicago, IL 60606 services work on behalf of may encounter
the customer and Litmos. customer email
This includes software address, name,
development and phone number, IP
consulting on best address during API
support efforts.
practices in the use of the
platform and the related
APIs.
DocuSign 221 Main St., Ste 100, San E-signature tool used to Email address, name,
Francisco, CA 94105 sign documents phone number, IP
electronically. address
Epam 41 University Drive, Suite Provide professional Services personnel
202, Newtown, PA 18940 services work on behalf of may encounter
the customer and Litmos. customer email
This includes software address, name,
development and phone number, IP
address during API
consulting on best
support efforts.
practices in the use of the
platform and the related
APIs.
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 4 of 7
Gainsight 150 Redwood Shores Provide analytics on user User telemetry,
Parkway behavior, in-app guidance username, email,
Redwood City, CA 94065 and messaging location data
United States
GitHub 88 Colin P Kelly Jr. St., San Code hosting platform for Data may contain
Francisco, CA 94017 collaboration. issues data reported
by customers
needing technical
treatment. Data may
include reporting
customer contact
information.
Google, LLC 1600 Amphitheatre Infrastructure and Course and video
Parkway, Mountain View, infrastructure services content
CA, USA 94043 provider; technical
administration for
infrastructure and server
management services.
Jellyfish 225 Franklin Street Suite Monitor engineering Litmos engineering
2000, Boston, MA 02110 productivity activity data which
may contain issues
data reported by
customers needing
technical treatment.
Data may include
reporting customer
contact information.
Learning Seat Pty. Level 12, 225 George Customers may be Litmos Legal Entity
Ltd. Street, Sydney, NSW supported for operational,
Australia 2000 technical support or as
required to deliver Cloud
Services by this Litmos
Affiliate.
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 5 of 7
Litmos India Private Unit No. 25, 12th Floor, Customers may be Litmos Legal Entity
Ltd Building 9B, DLF Phase III, supported for operational,
Cyber City, Gurgaon, technical support or as
Haryana, India 122002 required to deliver Cloud
Services by this Litmos
Affiliate.
Litmos UK, Ltd. 1st t Floor, Templeback, Operations and Support. Litmos Legal Entity
10 Temple Back, Bristol, Litmos affiliates are
United Kingdom BS1 6FL accessing Litmos Cloud
data centers to operate
the platform and to
provide support in case of
incidents.
Litmos US, L.P. 2700 Camino Ramon, Operations and Support. Litmos Legal Entity
Suite 400, San Ramon, CA Litmos affiliates are
94583 accessing Litmos Cloud
data centers to operate
the platform and to
provide support in case of
incidents.
Longtail Ad 530 7th Avenue, Ste Video player embedded in Video content
Solutions, Inc. dba 1601, the Litmos platform
JW Player New York, NY 10018
Microsoft One Microsoft Way Infrastructure and Email address, name,
Corporation Redmond WA 98052 infrastructure services phone number, IP
provider for Azure based address
infrastructure; technical
administration for
infrastructure and server
management services.
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 6 of 7
New Relic, Inc. a 188 Spear Street, Suite Infrastructure and IP address,
Delaware 1000, San Francisco, CA application performance performance data
corporation 94105 monitoring.
Oracle (NetSuite) 2300 Oracle Way Austin, Cloud-based business email address, name,
Texas 78741 accounting system. phone number, IP
address
Rustici Software 210 Gothic Court, Ste Tools to help create, Course content
100, distribute, manage, and
Franklin TN 37067 play eLearning- compliant
content.
Salesforce.com, Inc. 415 Mission Street Third Customer relationship Email, address,
Floor, San Francisco, CA management tool for name, phone
94105 customers who use Litmos number
Services.
Stripe 354 Oyster Point Blvd, Credit card Ecommerce
United States payments/ecommerce payments provider
Terralogic 6201 W. Plano Parkway, Provide professional Services personnel
Suite 130, Plano, TX services work on behalf of may encounter
75093 the customer and Litmos. customer email
This includes software address, name,
development and phone number, IP
consulting on best address during API
support efforts.
practices in the use of the
© 2023 Litmos US, L.P. and affiliates. All rights reserved
Litmos Services List of Sub-Processors
Document Number Revision Page
LIT-FRM-002 2.3 7 of 7
platform and the related
APIs.
Tribe.ai 251 Little Falls Drive, Provide professional Services personnel
Wilmington, DE, 19808 services work on behalf of may encounter
the customer and Litmos. customer email
This includes software address, name,
development and phone number, IP
address during API
consulting on best
support efforts.
practices in the use of the
platform and the related
APIs.
Ziggeo, Inc. 917 Broadway, 19th Floor, Supports the Litmos video Video content
New York · NY 10010 assessment feature.
Zone Advanced 800 Boylston Street 16th Subscription and billing Email, address,
Billing (ZAB) Floor, Boston, MA 02199 management system name, phone
integrated with NetSuite. number, IP address
© 2023 Litmos US, L.P. and affiliates. All rights reserved