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Auctane Sub-Processors
Sub-Processors
Auctane utilizes various third-party products and services, for purposes such as infrastructure and monitoring, to help it
deliver our brands’ platform and services, which are listed in the table below (as of 13 March 2024)
The third-party service providers do not have access to the data contained within their products/services but are included
as falling within the wide scope of “processing” as defined in the Data Protection Legislation.
Name of Purpose of Location Categories Categories of Sub-processor’s Applied Brand
Sub-process processing of data / of Personal Data Website
or & Product service Data (security /
Subjects privacy notice)
Amazon Web Cloud Within End-user Name https://aws.amazo ShipStation
Services Service EEA and consumers: Address n.com/compliance Metapack
(AWS) provider USA Customer Email Ship Engine
staff contact Phone Stamps
data Other Endicia
information as GlobalPost
provided. Metapack
Return Rabbit
Google Cloud Cloud Within End-user Name https://cloud.googl Packlink
(GCP) Service EEA consumers: Address e.com/terms/cloud Stamps
provider Customer Email -privacy-notice ShipStation
staff contact Phone
data Other
information as
provided.
Google Cloud Within Customer Name https://policies.goo Auctane
Workspace Based - EEA and staff contact Work email gle.com/privacy
Productivity USA data Work phone
suite Job title
Company
Slack Communica Within End-user Name https://slack.com/tr Auctane
Technologies tion EEA and consumers: Address ust/privacy/privacy
Inc Services USA Customer Email -policy
staff contact Phone
data Other
information as
provided.
Zendesk Inc Customer Within Customer Name https://www.zende Auctane
Support EEA and staff contact Address sk.com/company/c
Services USA data Email ustomers-partners/
Phone privacy-policy/
Other
information as
provided.
Atlassian Work Within Customer Name https://www.atlassi Auctane
Manageme EEA and staff contact Address an.com/legal/priva
nt USA data Email cy-policy#what-this
Phone -policy-covers
Other
information as
provided
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Auctane Sub-Processors
Brightback Customer Within Customer Name https://www.charge ShipStation
Retention USA contact data Address bee.com/privacy
Email
Phone
Other
information as
provided
Delighted Customer Within End-user Name https://help.delight ShipStation
Feedback USA consumers; Address ed.com/article/526
Email -security-and-priva
Phone cy
Other
information as
provided
Gainsight Merchant Within End-user Customer Name https://www.gainsi ShipStation
Success USA consumers; Transactions ght.com/policy/priv
Manageme acy/
nt
Gong.io Call Within End-user Name https://www.gong.i ShipStation
Recording USA consumers; Address o/privacy-policy/
& Analytics Email
Phone
Other
information as
provided
Lang Customer Within End-user Customer Name https://www.lang.ai ShipStation
Service Bot EEA consumers; Address /legal/privacy
Email
Phone
Other
information as
provided
LogRocket Application Within End-user Name https://logrocket.co ShipStation
Logging USA consumers; Address m/privacy ShipEngine
Email
Phone
Other
information as
provided.
Looker Data Within End-user Name https://services.go Auctane
Analysis & EEA and consumers; Address ogle.com/fh/files/m
Reporting USA Email isc/looker_com_pri
Phone vacy_policy_feb20
19.pdf
Magentrix Partner Within End-user Customer https://www.magen ShipStation
Portal USA consumers; transactions trix.com/home/priv
acy/
MixMax Sales Email Within Customer Name https://www.mixma ShipStation
Automation USA contact data Address x.com/legal/privac
Email y-policy
Phone
Other
information as
provided
BigQuery Data Within End-user Name https://policies.goo ShipEngine
Warehouse EEA and consumers; Address gle.com/privacy
USA Email
Phone
3
Auctane Sub-Processors
Recurly, Inc. Subscriptio Within Customer Name https://recurly.com/ ShipStation
n EEA and contact data Address legal/privacy/ ShipEngine
manageme USA Email ShipWorks
nt platform Phone Packlink
CCARD
Segment.io, Customer Within End-user Name https://segment.co ShipEngine
Inc. data USA consumers; Address m/legal/privacy/
platform Email
Phone
Other
information as
provided.
Sendgrid, Email Within End-user Name https://www.twilio.c Auctane
Inc. support EEA and consumers; Address om/legal/privacy
services USA Email
Phone
Other
information as
provided.
Microsoft Cloud Within Customer Name https://privacy.micr Metapack
(Dynamics Based - EEA staff contact Work email osoft.com/en-gb/pr
365) CRM data Work phone ivacystatement
system Job title
-Billing & Company
ERP
system
Salesforce Cloud Within Customer Name https://www.sale Auctane
Based - EEA and staff contact Work email sforce.com/uk/co
CRM USA data, Work phone mpany/privacy/
system potential Job title
-Billing & customers Company
ERP
system
Akamai Cloud Local End-user All data passes https://www.aka Metapack
Based - point consumers: through Akamai mai.com/uk/en/a
DDoS dependin Customer to provide the bout/compliance/
(Distributed g on staff contact DDoS protection
Denial of origin of data services
Service) traffic
protection
Imperva Cloud Local End-user All data passes https://www.impe Stamps
Based - point consumers: through Imperva rva.com/trust-ce Endicia
DDoS dependin Customer to provide the nter/privacy-state GlobalPost
(Distributed g on staff contact DDoS protection ment/ ShipStation
Denial of origin of data services
Service) traffic
protection
Elasticsearch Cloud Within End-user Name https://www.elastic Metapack
(Elasticsearc Based - EEA and consumers Address .co/legal/privacy-st ShipStation
h, Logstash, Logging & USA Email atement Packlink
Kibana) monitoring Phone
Other
information as
provided.
4
Auctane Sub-Processors
SumoLogic Cloud Within End-user Name https://www.sumol ShipStation
Based - USA consumers; Address ogic.com/privacy-s ShipEngine
Logging & Email tatement/
monitoring Phone
Other
information as
provided.
New Relic Cloud Within End-user Postcodes only https://newrelic.co Metapack
Based - EEA and consumers; m/termsandconditi ShipStation
Logging & USA ons/privacy Stamps
monitoring
GB Group plc Cloud Within End-user Address data https://www.gbgplc Metapack
(Matchcode3 Based - EEA consumers; only .com/privacy-polic Packlink
60) Completes y/
and
validates
address
data
Google Cloud Within End-user Name https://cloud.googl Metapack
Apigee Based - API EEA consumers Address e.com/security/
Gateway Email
Phone
Braintree Payment Within End-user Name https://www.braintr PackLink
Gateway EEA consumers Email eepayments.com/l
Address egal/braintree-priv
CCARD info acy-policy
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