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Subscribe to UpdatesSubscribe Datto AV - Increase in PDF detection as PHISH/PDF Subscribe Monitoring - Our engineering team has identified the issue and is monitoring the fix. Some PDF files, were incorrectly flagged as PHISH/PDF.Agent. A specific detection rule has been disabled in VDF 8.21.8.130, deployed October 28, 2026. The rest of the PHISH detection category remains active. We are monitoring to confirm new false positives have stopped. Files that have already been quarantined must be restored manually. Oct 29, 2026 - 11:13 EDT Investigating - We are aware of a problem where Datto AV is incorrectly flagging newly created .pdf files as PHISH/PDF, causing the files to be quarantined. The Kaseya R&D Team is currently investigating this issue. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. To work around this issue: Adding exclusions for the affected folders and files. Then restoring the affected files. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 28, 2026 - 14:50 EDT Scheduled Maintenance – Cloud Target Appliance Upgrades Subscribe In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 2026 - 08:00 EDT Scheduled - On Thursday, October 29th, Cloud target appliance upgrades will be performed from 8:00 AM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team Oct 29, 2026 08:00-23:59 EDT PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation Subscribe Identified - Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers. CVE-2026-109619 describes a remote code execution vulnerability where longjmp() fatal error handling leaves global memory pointing to freed memory regions. These regions can later be accessed during subsequent requests, potentially enabling arbitrary code execution. Kaseya has completed an evaluation of its product portfolio regarding these vulnerabilities. A summary of the current status across impacted products and services is provided in the table below. As our investigation and remediation efforts continue, we will keep the following list updated with the latest information. Here is what each status means: Fully Patched: The fix has been applied. Compensating Controls: The product is impacted, protective controls are in place, and we are working to remediate. Unaffected: The product is not affected by these vulnerabilities. Product Status: AudIT - Unaffected Autotask PSA - Fully Patched Datto Backup for Azure Files + Blob Storage - Unaffected BMS - Fully patched ConnectBooster - Unaffected Datto Backup For Azure - Unaffected Datto BCDR - Compensating Controls Datto Direct to Cloud Products - Compensating Controls Datto EDR - Unaffected Datto Networking - Compensating Controls Datto Partner Portal - Compensating Controls Datto RMM - Fully Patched Datto SaaS Defense - Unaffected Datto SaaS Protection + Backupify - Compensating Controls Datto Workplace + File Protect - Compensating Controls Endpoint Backup V2 - Fully Patched Graphus - Unaffected ID Agent - Compensating Controls Inky - Unaffected IT Glue - Unaffected Kaseya One - Unaffected Kaseya Quote Manager - Fully Patched Kaseya MDM - Unaffected Microsoft Entra Backup - Unaffected MyITProcess - Unaffected Passly - Unaffected RapidFire Tools - Fully Patched RocketCyber - Fully Patched SaaS Alerts -Unaffected Secure Payments - Compensating Controls Spanning - Compensating Controls Unitrends - Compensating Controls UniView - Unaffected vPenTest - Fully Patched VSA 10 - Fully Patched VSA 9 On Prem - Unaffected VSA 9 Cloud - Compensating Controls We will continue to provide updates as additional information becomes available. For additional questions, please create a ticket with our Support team here: https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 23, 2026 - 16:20 EDT Investigating - Two critical vulnerabilities were disclosed in third-party PHP libraries that allow unauthenticated remote code execution. Kaseya security teams are assessing all Kaseya systems and products and applying fixes as they become available. This page is the source of truth for Kaseya status and guidance. Product Status: All products: Customer action: none Kaseya corporate infrastructure: Customer action: none Third-party components in Kaseya products: Customer action: none Oct 21, 2026 - 17:51 EDT Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Subscribe Update - All Microsoft 365 workloads continue to be backed up three times per day across all SaaS Protection environments. Backup performance and success rates remain stable for the vast majority of customers as ongoing post-Microsoft Graph migration improvements continue to be deployed. Recent enhancements include improved handling of Microsoft 365 API throttling and additional optimizations to backup processing efficiency, helping to reduce failures, improve recovery from service limitations, and enhance overall backup reliability. These improvements are being rolled out across all environments. Engineering teams are also actively addressing several remaining issues affecting a subset of Microsoft 365 backups and continue to develop and deploy additional enhancements to further improve performance, consistency, and backup completion rates. While these improvements and optimizations continue to be implemented, a subset of customers across multiple regions may still experience delayed or missed backups, or backups that complete with some individual items not backed up. Recent changes have driven continued progress, and teams remain focused on further improving consistency, reliability, and overall platform performance. Oct 27, 2026 - 15:50 EDT Update - Backup success rates have largely returned to expected operating levels following the recent increase in Microsoft 365 API throttling, and platform performance remains stable across SaaS Protection environments. The vast majority of customer accounts are processing backups successfully, while Engineering teams continue to implement platform optimizations and enhancements to further improve consistency, performance, and overall service reliability. Oct 20, 2026 - 15:55 EDT Update - Following a recent platform update, some SaaS Protection environments across multiple regions experienced increased Microsoft 365 API throttling, resulting in backup performance degradation and delayed backup processing for a subset of customers. The underlying issue has been addressed, and backup success rates are already trending positively as affected environments work through the existing backlog. Performance is expected to continue improving as processing catches up, and Engineering teams are closely monitoring recovery efforts to ensure a return to normal operating levels for all customers. Oct 15, 2026 - 14:49 EDT Update - Backup success rates have largely returned to normal operating levels and remain stable across SaaS Protection environments. The vast majority of customer accounts are processing backups successfully, while ongoing optimization efforts continue to further improve consistency across the platform. As part of these improvements, backup cadence has now been standardized across all Microsoft 365 workload types and environments to three backups per day. Engineering teams will continue to monitor platform performance closely to ensure sustained stability and reliability. Oct 13, 2026 - 15:20 EDT Update - Backup success rates continue to trend positively and are returning to normal levels across SaaS Protection environments as additional post-Microsoft Graph migration improvements are deployed. Most customer accounts are now processing backups normally, and overall platform performance has continued to improve. Engineering teams remain focused on implementing additional enhancements and monitoring performance closely to ensure continued improvements. We will provide further updates as progress continues. Oct 07, 2026 - 16:13 EDT Update - Backup success rates improved significantly over the weekend following the latest optimization efforts, and overall performance remains on a positive trend. The large majority of SaaS Protection customer accounts are processing backups normally, while engineering teams continue to implement additional post-Microsoft Graph migration improvements for environments that may still experience reduced backup performance across some Microsoft 365 services. To help maintain high backup success rates as optimization efforts progress, backup cadence remains unchanged: V2: All Microsoft 365 services back up three times daily. V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day. We will continue to monitor performance closely and provide further updates as additional improvements are implemented. Oct 05, 2026 - 11:44 EDT Update - Backup performance and success rates continue to improve as additional optimizations are deployed across Datto SaaS Protection environments. Current efforts are focused on further enhancing backup performance and reliability, including continued improvements to help mitigate the impact of Microsoft service throttling. Overall trends remain positive, and we expect continued improvements as optimization efforts progress. Backup cadence remains unchanged: V2: All Microsoft 365 services back up three times daily. V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day while optimization efforts continue. We will continue to monitor results closely and provide additional updates as further improvements are deployed. Oct 02, 2026 - 16:23 EDT Monitoring - Microsoft Graph API migration has been completed across all Datto SaaS Protection environments, including customers utilizing in-place archive configurations. No further migration activities are expected to impact backup operations. Some customers may continue to experience backup performance degradation while our engineering teams work to restore backup success rates to pre-migration levels. Multiple fixes and optimizations are being actively deployed across V2 and V3 environments, including improvements to Microsoft Graph API error handling and overall backup processing reliability. Teams continue to monitor the impact of each change as it is released. Current Backup Cadence: V2 environments: All Microsoft 365 services continue to back up three times per day. V3 environments: Exchange continues to back up three times per day. SharePoint, OneDrive, and Teams remain on a reduced cadence of one backup per day while optimization efforts continue to maintain high backup success rates and mitigate Microsoft service throttling. We do not currently have a fixed resolution date, as improvements are being delivered through ongoing remediation efforts rather than a single release. While performance is expected to continue improving, some customers may experience intermittent backup performance issues until all identified issues have been addressed. Based on current progress, we are cautiously optimistic that the remaining issues will be resolved over the coming days to weeks. We will continue providing updates as fixes are confirmed. Customers who have not completed the required Microsoft 365 tenant reauthorization should follow the instructions here: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/ews-to-graph.html Should you have any additional questions or require assistance, please contact our support team at: https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at: https://status.kaseya.com/ Sep 30, 2026 - 12:37 EDT ConnectWise Cloud Backup Issue Investigation Subscribe Monitoring - A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All additional updates related to this incident can be found on the ConnectWise Status Page at status.connectwise.com. As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts. The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action: Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps Steps to Deploy within SaaS Alerts and KSIEM portal: Within the left menu, under "Modules", select Fortify → Actions, then perform the following: 1. Set Select Product to Microsoft. 2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All. 3. Click Show Actions. 4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box. 5. Under the action's buttons, click the wand icon labelled Apply. If you feel you have been compromised due to this issue, please contact Kaseya support. Oct 17, 2026 - 16:28 EDT About This Site Welcome to the Kaseya home for real-time and historical data on product and system performance Uptime over the past 90 days. View historical uptime. Audit For IT Operational BitDefender Operational Autotask PSA Operational Limited Release Operational America East Operational America East 2 Operational America East 3 Operational America West Operational America West 2 Operational America West 3 Operational Australia / New Zealand 4 Operational UK Limited Release (United Kingdom) Operational UK (United Kingdom) Operational UK 2 (United Kingdom) Operational UK03 (United Kingdom) Operational EU1 (English Europe and Asia) Operational Australia / New Zealand Operational Australia / New Zealand 2 Operational Australia/ New Zealand 3 (Sydney Datacenter) Operational German (Deutsch) Operational Spanish (Español) Operational Report Data Warehouse Operational AT01 Operational BMS Operational APAC Operational UK Operational US Operational BullPhish ID Operational Connectbooster Operational Portal Operational Payments Operational Point of Sale Operational Secure Payments Operational Dark Web ID Operational Datto AV Operational Datto EDR Operational Login Operational Agent Connection Operational Detection Engine Operational Notification Engine Operational Reporting Engine Operational Datto BCDR Devices Operational Device Registration Operational Device Check-in Operational Backup Operational Verification Operational Off-Site Synchronization Operational Recovery Operational Device Web UI Operational New Agent Install / Registration Operational Device Hardware Operational Disaster Recovery Team Operational Off-Site Recovery Operational Datto Backup for Microsoft Azure Files & Blob Storage Operational Backup Operational Restore Operational Datto / Unitrends Backup for Microsoft Azure Operational Device Registration Operational Agent Registration Operational Device Check-in Operational Backup Operational Verification Operational Recovery Operational Datto / Unitrends Endpoint Backup Operational Agent Registration Operational Backup Operational Datto / Unitrends Endpoint Backup with Disaster Recovery Operational Agent Registration Operational Backup Operational Verification Operational Recovery Operational Device Registration Operational Datto / Unitrends Endpoint Backup for PCs Operational Agent Registration Operational Backup Operational Verification Operational Recovery Operational Datto File Protection Operational US8 Operational EU10 Operational EU11 Operational EU12 Operational AU14 Operational CA13 Operational US9 Operational US17 Operational Datto Partner Portal Operational Login Operational Status Components Operational User Account Management Operational Datto Networking Operational Network Manager Operational Routers Operational Switches Operational Access Points Operational Managed Power Operational CloudTrax Operational Secure Edge Operational Datto RMM Operational Pinotage (EU1) Operational Merlot (EU2) Operational Zinfandel (US West) Operational Concord (US East) Operational Syrah (APAC) Operational Vidal (US East) Operational Software Catalog Operational Datto SaaS Defense Operational Portal Login & Dashboards Operational Client Onboarding Operational Scanning System Operational Lucky Meter Operational Datto SaaS Protection Degraded Performance SaaS Protection Backups Degraded Performance SaaS Protection Console Login Operational SaaS Protection Seat Management Operational SaaS Protection Client Onboarding Operational SaaS Protection Report Delivery Operational SaaS Protection Restores/Exports Operational Datto Workplace Operational AU5 Operational CA3 Operational EU2 Operational EU4 Operational EU7 Operational EU16 Operational US1 Operational US6 Operational US15 Operational Endpoint Backup V2 Operational Backup Operational Agent Registration Operational Restore Operational Graphus Operational INKY Operational US Operational EU Operational Internal Systems Operational IT Glue Operational North America Primary Application Services Operational European Union Primary Application Services Operational Australia Primary Application Services Operational North America Primary File Services Operational European Union Primary File Services Operational Australia Primary File Services Operational My Glue Operational Network Glue Operational Content Delivery Network Operational KB and Support Portal Operational Continuity Application Services Operational KaseyaOne Operational Kaseya.com Operational Kaseya Help Desk Services Operational Phones Operational Ticketing System Operational Email Operational Kaseya MDM Operational Kaseya Product Support Contact Center Operational Ticket Entry Operational Phone Support Operational Chat Operational Knowledge Articles Operational Global Search Operational Kaseya Store Operational Kaseya Quote Manager Operational Web Application Operational API Operational Integrations Operational Kaseya University Operational myITprocess Operational Rapidfire Tools Operational Compliance Manager (GRC) Operational Compliance Manager (Legacy) Operational CyberHawk Operational Email2Ticket Operational Inspector Operational Network Detective Operational VulScan Operational Portal Operational RocketCyber Operational EU Operational US Operational SaaS Alerts Operational Manage Operational Respond Operational Reports Operational Unify Operational Fortify Operational API Operational Support KB Operational Corporate Website Operational Spanning Operational Spanning Backup for O365 Operational Spanning Backup for GSuite Operational Spanning Backup for Salesforce Operational Spanning Uniview Portal Operational Uniview Unified Backup Portal Operational Unitrends Cloud Services Under Maintenance FRA3 - Frankfurt, DE Under Maintenance NA1 - Atlanta, GA Under Maintenance NA3 - Denver, CO Under Maintenance CAE2 - Montreal, CA Under Maintenance US - EAST Under Maintenance US - WEST Under Maintenance AUE2 - Sydney, AU Under Maintenance GBE2 - London, UK Under Maintenance DES01 - Munich, EU Under Maintenance UTMSP Operational backup.net Operational Vorex Operational vPenTest Operational VSA 9 Operational US - IAD2VSA01 Operational US - IAD2VSA02 Operational US - IAD2VSA03 Operational US - IAD2VSA04 Operational US - IAD2VSA06 Operational US - IAD2VSA07 Operational US - IAD2VSA08 Operational US - IAD2VSA09 Operational US - IAD2VSA10 Operational US - IAD2VSA12 Operational US - IAD2VSA33 Operational US - NA1VSA01 Operational US - NA1VSA02 Operational US - NA1VSA03 Operational US - NA1VSA04 Operational US - NA1VSA05 Operational US - NA1VSA06 Operational US - NA1VSA07 Operational US - NA1VSA08 Operational US - NA1VSA09 Operational US - NA1VSA10 Operational US - NA1VSA105 Operational US - NA1VSA106 Operational US - NA1VSA107 Operational US - NA1VSA108 Operational US - NA1VSA11 Operational US - NA1VSA112 Operational US - NA1VSA113 Operational US - NA1VSA115 Operational US - NA1VSA116 Operational US - NA1VSA117 Operational US - NA1VSA12 Operational US - NA1VSA13 Operational US - NA1VSA14 Operational US - NA1VSA16 Operational US - NA1VSA17 Operational US - NA1VSA18 Operational US - NA1VSA19 Operational US - NA1VSA20 Operational US - NA1VSA21 Operational US - NA1VSA22 Operational US - NA1VSA23 Operational US - NA1VSA24 Operational US - NA1VSA25 Operational US - NA1VSA26 Operational US - NA1VSA27 Operational US - NA1VSA28 Operational US - NA1VSA29 Operational US - NA1VSA30 Operational US - NA1VSA31 Operational US - NA1VSA32 Operational US - NA1VSA33 Operational US - NA1VSA34 Operational US - NA1VSA35 Operational US - NA1VSA36 Operational US - NA1VSA37 Operational US - NA1VSA38 Operational US - NA1VSA39 Operational US - NA1VSA40 Operational UK - EMEAVSATRIAL07 Operational US - NA1VSATRIAL03 Operational UK - SAAS02 Operational UK - SAAS04 Operational UK - SAAS05 Operational UK - SAAS06 Operational UK - SAAS08 Operational UK - SAAS09 Operational UK - SAAS12 Operational UK - SAAS16 Operational UK - SAAS17 Operational UK - SAAS19 Operational UK - SAAS20 Operational UK - SAAS22 Operational UK - SAAS24 Operational UK - SAAS25 Operational UK - SAAS26 Operational UK - SAAS27 Operational UK - SAAS28 Operational UK - SAAS29 Operational UK - SAAS34 Operational UK - SAAS35 Operational UK - SAAS36 Operational UK - SAAS37 Operational UK - SAAS38 Operational UK - SAAS39 Operational UK - SAAS40 Operational UK - SAAS41 Operational UK - SAAS42 Operational UK - SAAS43 Operational UK - SAAS44 Operational UK - SAAS46 Operational UK - SAAS47 Operational UK - SAAS48 Operational UK - SAAS49 Operational UK - UKVSA109 Operational UK - UKVSA110 Operational UK - UKVSA111 Operational UK - VSA120 Operational UK - VSA129 Operational Lynx01 Operational Andromeda02 - EU01 Operational EU - EUVSA01 Operational EU - EUVSA02 Operational EU - EUVSA03 Operational EU - EUVSA04 Operational EU - EUVSA05 Operational EU - EUVSA06 Operational EU - EUVSA07 Operational EU - EUVSA08 Operational EU - EUVSA09 Operational EU - EUVSA10 Operational EU - EUVSA11 Operational EU - EUVSA12 Operational EU - EUVSA13 Operational EU - EUVSA14 Operational EU - EUVSA15 Operational EU - EUVSA16 Operational EU - EUVSA17 Operational EU - EUVSA20 Operational EU - EUVSA21 Operational EU - SAAS01 Operational EU - SAAS03 Operational EU - SAAS07 Operational EU - SAAS10 Operational EU - SAAS11 Operational EU - SAAS14 Operational EU - SAAS18 Operational EU - SAAS21 Operational EU - SAAS23 Operational EU - SAAS30 Operational EU - SAAS32 Operational EU - SAAS33 Operational EU - SAAS45 Operational EU - VSA114 Operational EU-TRIAL1002 Operational EU-VSA128 Operational ELOQUIO Operational SYD2 - RSSPRM Operational SYD2 - VSA139 Operational SYD2 - VSA140 Operational SYD2 - VSA144 Operational SYD2 - VSA145 Operational SYD2-TRIAL1003 Operational AU - GONG001 Operational AU-OTA Operational US - Noc-Assist Operational US - RIM CE Operational US - RIM DQ Operational US - SAAS15 Operational US - TRIAL1001 Operational US - VSA118 Operational US - VSA119 Operational US - VSA121 Operational US - VSA122 Operational US - VSA125 Operational US - VSA126 Operational US - VSA130 Operational US - VSA131 Operational US - VSA132 Operational US - VSA133 Operational US - VSA134 Operational US - VSA135 Operational US - VSA136 Operational US - VSA138 Operational US - VSA141 Operational US - VSA142 Operational US - VSA143 Operational US - VSA146 Operational US - Wakanda Operational US-EDATECH01 Operational US-GSENTKASEYA01 Operational US-VSA123 Operational US-VSA124 Operational US-VSA127 Operational Leo06 Operational Leo45 Operational PHILKAS01 Operational Tatooine01 Operational Tatooine02 Operational Tatooine03 Operational Andromeda02 - US01 Operational Andromeda02 - US02 Operational Andromeda02 - US03 Operational Andromeda01 Operational Andromeda04 Operational CyberTek Operational Draco01 Operational US -RIM CE2 Operational US - CGSINC Operational US - ABCPES Operational US - Revan01 Operational US - Revan02 Operational US - ABCPES02 Operational US - RIM CE3 Operational Kaseya Software Deployment and Update Operational Software Catalog Operational US - RIM CE4 Operational VSA X Operational APAC Operational EU Operational US Operational US - Andromeda10 Operational EU - Andromeda10 Operational APAC-Hosted-1 Operational Integration Services Operational License Management Operational US - Remote Control Operational EU - Remote Control Operational APAC - Remote Control Operational Software Catalog Operational downloads.datto.com Operational https://download.kaseya.com Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance RMM - Pinotage (EU1) - Platform Maintenance Oct 29, 2026 14:30-15:30 EDT In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Posted on Oct 29, 2026 - 12:19 EDT Scheduled Maintenance – Cloud Target Appliance Upgrades Oct 30, 2026 08:00-23:59 EDT On Friday, October 30th, Cloud target appliance upgrades will be performed from 8:00 AM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team Posted on Oct 28, 2026 - 11:17 EDT BMS - Scheduled Maintenance - v5.60 Release - APAC Oct 30, 2026 10:00-12:00 EDT On Friday, October 30th, BMS APAC servers will be patched to v5.60.0 between 10:00 AM and 12:00 PM ET. Downtime is expected during the update, and access to UI may be interrupted. We apologize for any inconvenience. - Cloud Operations Team Posted on Oct 29, 2026 - 05:09 EDT BMS and Vorex - Scheduled Maintenance - v5.60 Release Oct 31, 2026 00:00-04:00 EDT On Saturday, October 31st, BMS and Vorex servers will be patched to v5.60.0 between 12:00 AM and 04:00 AM ET. Downtime is expected during the update, and access to UI may be interrupted. We apologize for any inconvenience. - Cloud Operations Team Posted on Oct 29, 2026 - 05:57 EDT Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice Nov 2, 2026 16:00-17:00 EST We will be performing maintenance to Autotask on Monday November 2nd, starting at 4:00pm EDT for an estimated 1 hour. During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 20, 2026 - 10:44 EDT Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice Nov 3, 2026 02:00-02:30 EST We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 2:00am EDT for an estimated 30 minutes. During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 20, 2026 - 11:10 EDT Autotask- AU01, AU03, AU04 - Maintenance Notice Nov 3, 2026 11:00-11:30 EST We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 11:00am EDT for an estimated 30 minutes. During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 13:43 EDT Autotask - DE1, EU1 - Maintenance Notice Nov 3, 2026 16:00-16:30 EST We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 20, 2026 - 11:21 EDT Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance Notice Nov 4, 2026 02:00-02:30 EST We will be performing maintenance to Autotask on Wednesday November 4th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 13:48 EDT Autotask - AU01 - Maintenance Notice Nov 4, 2026 11:00-11:30 EST We will be performing maintenance to Autotask on Wednesday November 4th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 13:54 EDT Autotask - DE1, EU1, PRDE - Maintenance Notice Nov 4, 2026 16:00-16:30 EST We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:14 EDT Autotask - AE01, AE02, AE03, AW01, AW02, PR01 - Maintenance Notice Nov 5, 2026 02:00-02:30 EST We will be performing maintenance to Autotask on Thursday November 5th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:26 EDT Autotask - AU01, AU02 - Maintenance Notice Nov 5, 2026 11:00-11:30 EST We will be performing maintenance to Autotask on Thursday November 5th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:31 EDT Autotask - DE1, EU1, PREU- Maintenance Notice Nov 5, 2026 16:00-16:30 EST We will be performing maintenance to Autotask on Thursday November 5th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:33 EDT Autotask - AE01, AE02, AW01, AW02, AW03, LR01 - Maintenance Notice Nov 6, 2026 02:00-02:30 EST We will be performing maintenance to Autotask on Friday November 6th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:35 EDT Autotask - AU01 - Maintenance Notice Nov 6, 2026 11:00-11:30 EST We will be performing maintenance to Autotask on Friday November 6th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Posted on Oct 21, 2026 - 14:37 EDT Past Incidents Oct 29, 2026 Kaseya Store - Scheduled Maintenance - Release Completed - The scheduled maintenance has been completed. Oct 29, 08:03 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 05:00 EDT Scheduled - On Thursday, October 29th, maintenance is scheduled on the Kaseya Store server between 05:00 AM and 08:00 AM EST. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 28, 15:36 EDT Scheduled Maintenance - UTMSP/ UniView Completed - The scheduled maintenance has been completed. Oct 29, 08:03 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 05:19 EDT Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 29th October 2026, between 5:00 AM and 8:00 AM EDT. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 29, 05:18 EDT KaseyaOne - Release v2.80.0 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 29, 04:33 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 01:01 EDT Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.80.0 Start Time: Thursday, 29th October 2026 at 1:00 AM (EDT) Duration: 3 Hours What You Need to Know: - Service Availability: No service disruption is anticipated during this maintenance. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/phone Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ As a note; To ensure business continuity, for Kaseya modules using Require Log In with KaseyaOne, users must authenticate using their KaseyaOne Unified Login credentials. Users added as exceptions can still log in using local module-specific credentials. Details are available in this Knowledge Base article: https://help.one.kaseya.com/help/Content/1_Configuration/enable-require-login-with-K1.htm We recommend adding a small set of users to the override list to maintain access in the event of a future disruption or maintenance, helping ensure continuous business operations. Oct 28, 15:33 EDT VSA9 - VSA Patch Release v9.5.27a - Tatooine Completed - The scheduled maintenance has been completed. Oct 29, 04:14 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 03:00 EDT Scheduled - On Thursday, 29th October, maintenance is scheduled on the mentioned server between 03:00 AM and 07:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 28, 18:25 EDT VSA9 - VSA Patch Release v9.5.27a - CyberTek Completed - The scheduled maintenance has been completed. Oct 29, 03:44 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 01:00 EDT Scheduled - On Thursday, 29th October, maintenance is scheduled on the mentioned server between 01:00 AM and 05:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 28, 18:23 EDT Oct 28, 2026 Scheduled Maintenance – Cloud Target Appliance Upgrades Completed - The scheduled maintenance has been completed. Oct 28, 23:59 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 11:07 EDT Scheduled - On Wednesday, October 28th, Cloud target appliance upgrades will be performed from 11:00 AM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team Oct 28, 11:06 EDT PSA - 2026.6 Major Release - AE01, AE02, AE03, AE04 Completed - The scheduled maintenance has been completed. Oct 28, 23:01 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 21:00 EDT Scheduled - Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 23, 05:46 EDT PSA - 2026.6.1 Minor Release - AT01, LR01, UKLR01 Completed - The scheduled maintenance has been completed. Oct 28, 23:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 21:01 EDT Scheduled - Maintenance Type: PSA Minor Release Release Number: 2026.6.1 Purpose: This is a Minor Release deployment which includes bug fixes. Impact: Partners may be briefly logged out during this window. Link to the list of Tickets fixed with this release: https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=116291#post116291 Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 27, 05:46 EDT Oct 27, 2026 Scheduled Maintenance - UTMSP/ UniView Completed - The scheduled maintenance has been completed. Oct 27, 08:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 27, 04:20 EDT Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Tuesday, 27th October 2026, between 3:00 AM and 8:00 AM EDT. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 27, 04:20 EDT Endpoint Backup v2 - All Regions - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 27, 07:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 27, 04:00 EDT Scheduled - We will be performing a routine maintenance to Datto Endpoint Backup V2 on October 27th, starting at 4:00AM EDT for an estimated 3 hours. During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 22, 11:10 EDT Oct 26, 2026 Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores. Resolved - This incident has been resolved. Oct 26, 17:24 EDT Investigating - We are aware of a problem where Node use1-dtc-server-118.datto.com is inaccessible preventing access to Backups/ Screenshots/ Restores. The Kaseya Engineering Team is investigating the situation Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 24, 15:07 EDT Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue Resolved - This incident is now resolved after the Kaseya R&D team restored prior device filter functionality with an update over the weekend If you paused any scheduled jobs or policies as a precaution, it is now safe to resume them. Oct 26, 17:12 EDT Monitoring - An update was deployed to Pinotage (EU1) over the weekend to restore standard device filter evaluation behavior. Our internal testing confirms that filters are functioning as expected, and all automated tasks are running smoothly. We are actively monitoring platform performance across a full business day before marking this incident fully resolved. If you paused any scheduled jobs or policies as a precaution, it is now safe to resume them. We will post our next update at the end of the business day. Oct 26, 06:12 EDT Update - We are actively addressing an issue affecting device filters that utilize compound criteria, such as "does not contain" combined with nested logical operators. Engineering is preparing an update to restore previous filter evaluation behavior. The build is currently being validated in our staging environment, and we will provide an update once the production release window is confirmed. Recommended Actions: Filters: No action is needed on your existing device filters. Existing configurations will evaluate as expected once the update is deployed. Automations: As a precaution, partners may choose to temporarily pause or defer non-critical scheduled jobs or policies that target dynamic filters until the update is complete. We will post our next update once staging validation concludes. Oct 23, 15:52 EDT Identified - We are aware of a issue affecting device filters that combine negative query conditions, such as “does not contain,” with an embedded AND/OR operator within the filter criteria. A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated. We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps. Oct 23, 10:51 EDT Investigating - We are aware of a issue affecting device filters that combine negative query conditions, such as “does not contain,” with an embedded AND/OR operator within the filter criteria. A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated. We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps. Oct 23, 10:50 EDT Datto Endpoint Backup - Backups not running on some Endpoint Backup Servers Resolved - This incident has been resolved. Oct 26, 16:43 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 26, 12:34 EDT Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533' Resolved - This incident has been resolved. Oct 26, 16:02 EDT Monitoring - Our R&D team has identified the issue and a fix has been implemented. All customers hosted on node 'aue1-bfyii-1533' are accessible again accounts are functioning normally. We are monitoring for any other issues. Oct 26, 14:01 EDT Investigating - We are aware of a problem where Datto SaaS Protection customers hosted on 'aue1-bfyii-1533' are experiencing a disruption to SaaS Protection services and may receive a '500 Internal Server Error' when attempting to access their accounts. The Kaseya Engineering Team is actively investigating. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 26, 10:17 EDT Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2' Resolved - This incident has been resolved. Oct 26, 15:33 EDT Monitoring - Our R&D team has implemented changes to address the issue and backup success rate metrics for customers hosted on pod 'aue2-saas-p2' have returned to normal levels. We are monitoring for any other issues. Oct 26, 14:17 EDT Identified - We are aware of a problem where customers hosted on pod 'aue2-saas-p2' are experiencing backup performance degradation affecting M365 and Google Workspace services. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 26, 09:16 EDT Scheduled Maintenance - UTMSP/ UniView Completed - The scheduled maintenance has been completed. Oct 26, 10:03 EDT Update - Maintenance has been extended by 1 hour until 10:00 AM ET. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 26, 09:35 EDT Update - Maintenance has been extended by 1 hour until 09:00 AM ET. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 26, 07:55 EDT Update - Maintenance has been extended by 1 hour until 08:00 AM ET. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 26, 07:12 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 26, 03:00 EDT Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Monday, 26th October 2026, between 3:00 AM and 7:00 AM EDT. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 21, 13:26 EDT Oct 25, 2026 No incidents reported. Oct 24, 2026 RMM - Pinotage (EU1) - Platform Maintenance Completed - The scheduled maintenance has been completed. Oct 24, 17:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 24, 16:00 EDT Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 24, 12:39 EDT VSA9 - VSA Patch Release v9.5.27a - RSSPRM Completed - The scheduled maintenance has been completed. Oct 24, 13:50 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 24, 12:30 EDT Scheduled - On Saturday, 24th October, maintenance is scheduled on the mentioned server between 12:30 PM and 04:30 PM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 23, 11:40 EDT VSA9 - VSA Patch Release v9.5.27a - Full SaaS Completed - The scheduled maintenance has been completed. Oct 24, 11:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 24, 07:00 EDT Scheduled - On Saturday, 24th October, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 23, 10:18 EDT VSA9 - VSA Patch Release v9.5.27a - Wakanda Completed - The scheduled maintenance has been completed. Oct 24, 06:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 24, 04:30 EDT Scheduled - On Saturday, 24th October, maintenance is scheduled on the mentioned server between 04:30 AM and 07:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. Release Notes with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 23, 11:25 EDT Oct 23, 2026 Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134 Resolved - This incident has been resolved. Oct 23, 13:53 EDT Monitoring - The Kaseya R&D Team implemented a fix, and as a result, the clients hosted on the node are now accessible and full functionality is restored. We are currently monitoring the health of the service and the progress with which the service is working through the queued backups. The estimated time for full recovery is up to 8 hours. Oct 15, 08:04 EDT Investigating - We are aware of an issue where some Datto SaaS Protection Partners are unable to access customer accounts hosted on the isw1-bfyii-1134 node The Kaseya Engineering Team is investigating the issue. If you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for the latest updates: https://status.kaseya.com/ Oct 15, 06:52 EDT Unitrends - Scheduled Maintenance Completed - The scheduled maintenance has been completed. Oct 23, 01:29 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 12:00 EDT Scheduled - We will be performing a routine maintenance to Unitrends Cloud Appliance on 22nd October, starting at 12 PM ET for an estimated 12 hour. During this time, you should expect minimal downtime with only brief and intermittent disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 22, 11:54 EDT VSA10 - Scheduled System Maintenance - US Completed - The scheduled maintenance has been completed. Oct 23, 01:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 23, 00:00 EDT Scheduled - On Friday, October 23rd, System maintenance is scheduled for the mentioned server between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team Oct 22, 20:43 EDT Oct 22, 2026 Scheduled Maintenance Unitrends - Kaseya Network Infrastructure Completed - The scheduled maintenance has been completed. Oct 22, 23:03 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 21:37 EDT Scheduled - Please be advised that routine maintenance on the Kaseya Networking Infrastructure is scheduled for October 22nd, 2026, at 10:00 PM EST, with an estimated duration of 2 hours. This maintenance will affect the regions listed below. This extended maintenance is part of our ongoing efforts to enhance system performance, improve reliability, and support scalability. During the maintenance window, users may experience minimal downtime, along with brief and intermittent service disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 18, 16:32 EDT Kaseya - US Region - Scheduled Networking Infrastructure Maintenance Completed - The scheduled maintenance has been completed. Oct 22, 22:04 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 21:00 EDT Update - We will be performing routine maintenance on the Kaseya Networking Infrastructure in the US Region for selected components on 10/22/2026 at 9 p.m. EST for an estimated 2 hours. This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you may expect minimal downtime with only brief and intermittent disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 16, 21:22 EDT Update - We will be undergoing scheduled maintenance during this time. Oct 16, 21:21 EDT Scheduled - We will be performing routine maintenance on the Kaseya Networking Infrastructure in the US Region for selected components on 10/22/2026 at 9 p.m. EST for an estimated 2 hours. This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you may expect minimal downtime with only brief and intermittent disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 16, 20:55 EDT Datto RMM - Pinotage (EU1) - 15.2.0 Release Completed - The scheduled maintenance has been completed. Oct 22, 18:30 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 14:30 EDT Scheduled - We are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window. For full details, the Datto RMM 15.2.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 19, 08:07 EDT Autotask PSA - UK01 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 22, 16:30 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 16:00 EDT Scheduled - We will be performing maintenance to Autotask PSA on October 22nd, starting at 16:00 ET for an estimated 30 minutes. During this time, customers can expect a brief interruption in service (up to 15 minutes) during the maintenance window. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 22, 10:39 EDT Kaseya - EU Region - Scheduled Networking Infrastructure Maintenance Completed - The scheduled maintenance has been completed. Oct 22, 15:33 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 14:00 EDT Scheduled - We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EU Region on 10/22/2026 at 2 p.m. EST for an estimated 2 hours This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability. During this time, you may expect minimal downtime with only brief and intermittent disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 16, 20:42 EDT Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555' Resolved - This incident has been resolved. Oct 22, 14:26 EDT Monitoring - Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues. Oct 22, 13:55 EDT Identified - The issue has been identified and a fix is being implemented. Oct 22, 10:54 EDT Investigating - We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 22, 05:28 EDT Scheduled Maintenance Unitrends - Kaseya Network Infrastructure Completed - The scheduled maintenance has been completed. Oct 22, 13:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 11:00 EDT Scheduled - Please be advised that routine maintenance on the Kaseya Networking Infrastructure is scheduled for October 22nd, 2026, at 11:00 AM EST, with an estimated duration of 2 hours. This maintenance will affect the regions listed below. This extended maintenance is part of our ongoing efforts to enhance system performance, improve reliability, and support scalability. During the maintenance window, users may experience minimal downtime, along with brief and intermittent service disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 18, 16:29 EDT RocketCyber - EU Region - Pages loading slow or not at all Postmortem - Read details Oct 28, 12:34 EDT Resolved - This incident has been resolved. Oct 22, 09:50 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 21, 17:00 EDT Investigating - We are aware of a problem where RocketCyber partners, in the EU region, are experiencing web pages loading slow or not at all, within the platform. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 21, 16:08 EDT VSA9 - Scheduled Maintenance - Tatooine Completed - The scheduled maintenance has been completed. Oct 22, 03:34 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 03:00 EDT Scheduled - On Thursday, October 22nd, maintenance is scheduled for the mentioned servers, between 03:00 AM and 07:00 AM ET. During this maintenance, access to UI will be interrupted for approximately 30 minutes. We apologize for any inconvenience. - Cloud Operations Team Oct 20, 03:43 EDT Scheduled Maintenance Unitrends - Kaseya Network Infrastructure Completed - The scheduled maintenance has been completed. Oct 22, 01:44 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 21, 14:00 EDT Scheduled - Please be advised that routine maintenance on the Kaseya Networking Infrastructure is scheduled for October 21st, 2026, at 2:00 PM EST, with an estimated duration of 2 hours. This maintenance will affect the regions listed below. This extended maintenance is part of our ongoing efforts to enhance system performance, improve reliability, and support scalability. During the maintenance window, users may experience minimal downtime, along with brief and intermittent service disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 18, 13:16 EDT Scheduled Maintenance Unitrends - Kaseya Network Infrastructure Completed - The scheduled maintenance has been completed. Oct 22, 01:42 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 21, 21:00 EDT Scheduled - Please be advised that routine maintenance on the Kaseya Networking Infrastructure is scheduled for October 21st, 2026, at 9:00 PM EST, with an estimated duration of 2 hours. This maintenance will affect the regions listed below. This extended maintenance is part of our ongoing efforts to enhance system performance, improve reliability, and support scalability. During the maintenance window, users may experience minimal downtime, along with brief and intermittent service disruptions. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 18, 13:19 EDT Oct 21, 2026 PSA - 2026.6 Major Release - AT01, LR01, UKLR01 Completed - The scheduled maintenance has been completed. Oct 21, 23:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 21, 21:01 EDT Scheduled - Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 20, 12:12 EDT DattoRMM - All Platforms - MacOS Agent Connectivity Issues Resolved - The Kaseya R&D team has completed the deployment of Datto RMM agent version 15.1.4 across all platforms. With the updated agent build now available across all platforms, we are marking this status page as Resolved. Some macOS agents may still require additional attention to complete the update or return to an online state. Partners should review the help article referenced in the 15.1.4 release notes for guidance on identifying and remediating affected agents. If additional assistance is required after following the recommended steps, please contact Support. Release notes: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.1.4.htm Oct 21, 14:13 EDT Update - The Kaseya R&D team will be releasing a new Datto RMM agent build across all platforms. This release includes a new agent version number, making it easier for partners distinguish between agents that have been updated and those that may still require attention. Deployment of the updated agent build will follow the published platform maintenance schedule. We encourage partners to review the release notes for detailed deployment information, platform rollout timing, and guidance regarding the updated agent version. Release notes: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.1.4.htm We continue to actively monitor the rollout and its results across all platforms. Partners should verify that their devices remain online following the update. If any macOS devices remain offline or require additional remediation, please refer to the available guidance and contact Support if further assistance is needed. Oct 14, 15:48 EDT Monitoring - A fix has now been deployed across all supported platforms and is available to all customers. Our teams are actively monitoring the environment and platform telemetry to validate the effectiveness of the changes and ensure systems continue to operate as expected. We encourage all customers to verify that their macOS devices are online and reporting successfully following the deployment of this fix. While many devices should recover normally, some macOS agents may remain offline and will require additional remediation including manual intervention by the end users. To assist with this process, we have prepared a step-by-step guide that will help you confirm agent status, identify devices requiring further assistance, and walk you through the recommended recovery steps: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm We appreciate your patience, understanding, and partnership while we worked to investigate and resolve these issues. Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Oct 4, 09:31 EDT Update - The Kaseya R&D team has developed a fix and will be rolling out the update to the MacOS agents tonight and tomorrow. We will post a maintenance window for each platform prior to the update. To assist with updating macOS agents and verifying they are updated correctly, we have prepared a step-by-step guide available here: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm Until the update is out on your platform the behaviors described in our previous posts remain unchanged: • Newly installed macOS agent installations are unable to establish connectivity. • Existing macOS agents that are currently in production environments should remain online. • If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM. • We continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible. We will post our next update here after all deployments are completed, or sooner if more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 3, 19:00 EDT Update - Our teams are continuing to work on a resolution. The behaviors described in our previous update remain unchanged: • Newly installed macOS agent installations are unable to establish connectivity. • Existing macOS agents that are currently in production environments should remain online. • If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM. Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible. We will post our next update here by 7:00 PM EDT on Saturday, October 3, 2026, or sooner if more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 3, 11:08 EDT Identified - We have identified the cause of the issue affecting the connectivity of Datto RMM macOS agents. Our teams are now working on a resolution. The behaviors described in our previous update remain unchanged: • Newly installed macOS agent installations are unable to establish connectivity. • Existing macOS agents that are currently in production environments should remain online. • If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM. Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible. We will post our next update here by 11:00 AM EDT on Saturday, October 3, 2026, or sooner if more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 2, 17:58 EDT Investigating - We are aware of a problem affecting the connectivity of Datto RMM macOS agents. At this time, we have identified the following behaviors: - Newly installed macOS agent installations are unable to establish connectivity. - Existing macOS agents, that are currently in production environments, should remain online; however, our investigation is ongoing to determine whether additional scenarios may cause agents to go offline. - Initial testing shows that if a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM. Our teams are actively investigating the root cause with Apple and working to develop a resolution. We will provide additional updates as more information becomes available. Until further notice, we recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 2, 14:16 EDT Oct 20, 2026 Kaseya Quote Manager - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 20, 09:19 EDT Update - Maintenance has been extended by another 1 Hour (i.e., until 9:00 AM ET) We apologize for any inconvenience this may cause. Oct 20, 07:36 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 20, 06:00 EDT Scheduled - We will be performing maintenance on Kaseya Quote Manager on October 20th, starting at 6:00 AM ET, with an estimated duration of 2 hours. During this maintenance window, you may experience brief intermittent downtime affecting Kaseya Quote Manager and related services. We appreciate your patience and understanding as we work to improve the service. Oct 19, 12:28 EDT Oct 19, 2026 Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues Resolved - We are aware of a problem where Datto Partner Portal users experienced an error when attempting to access the Datto Partner Portal. The Kaseya Engineering Team has implemented a resolution and user access has been restored. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Oct 19, 09:00 EDT Oct 18, 2026 No incidents reported. Oct 17, 2026 Autotask - All Zones - Server Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 17, 21:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 17:00 EDT Scheduled - We will be performing server maintenance to Autotask on Saturday, October 17th starting at 5:00pm EDT for an estimated 4 hours. During the maintenance period, Autotask customers may be briefly logged out, and the Data Warehouse may be unavailable for up to 10 minutes. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Oct 12, 14:43 EDT VSA9 - Scheduled System Maintenance Completed - The scheduled maintenance has been completed. Oct 17, 10:59 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 07:01 EDT Update - We will be undergoing scheduled maintenance during this time. Oct 16, 12:23 EDT Scheduled - On Saturday, 17th October, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. Oct 16, 11:15 EDT VSA9 - VSA Patch Release v9.5.27a - Scaled SaaS Completed - The scheduled maintenance has been completed. Oct 17, 10:59 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 07:00 EDT Scheduled - On Saturday, 17th October, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 15, 23:47 EDT BMS and Vorex - Scheduled System Maintenance Completed - The scheduled maintenance has been completed. Oct 17, 03:03 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 00:01 EDT Scheduled - On Saturday, October 17th, we'll perform system maintenance on the mentioned servers from12:00 AM to 4:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team Oct 15, 10:07 EDT VSA9 - Scheduled System Maintenance - RIM CE3 Completed - The scheduled maintenance has been completed. Oct 17, 03:02 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 02:00 EDT Scheduled - On Saturday, 17th October, maintenance is scheduled on the mentioned servers between 02:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 16, 15:30 EDT VSA10 - Scheduled System Maintenance US & EU Completed - The scheduled maintenance has been completed. Oct 17, 02:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 00:00 EDT Scheduled - On Saturday, October 17th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team Oct 15, 15:42 EDT Oct 16, 2026 Autotask PSA - AU03, AU04, PRAU01 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 16, 23:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 22:00 EDT Scheduled - We will be performing maintenance to Autotask PSA on October 16th, starting at 22:00 ET for an estimated 1 hour. During the maintenance period, there is no expected impact to Autotask services. However, please note there is a low likelihood of a brief interruption that may cause Autotask to be slow or unresponsive. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 9, 06:42 EDT Autotask PSA - LR01, PR01, AE01, AE02, AE03, AE04, AW01, AW02, AW03, AW04, CA01, PRCA01, AU01, AU02, ES01, AT01 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 16, 22:01 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 21:00 EDT Scheduled - We will be performing maintenance to Autotask PSA on October 16th, starting at 21:00 ET for an estimated 1 hour. During the maintenance period, there is no expected impact to Autotask services. However, please note there is a low likelihood of a brief interruption that may cause Autotask to be slow or unresponsive. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 9, 06:40 EDT VSA10 - Scheduled System Maintenance APAC Completed - The scheduled maintenance has been completed. Oct 16, 10:43 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 10:00 EDT Scheduled - On Friday, October 16th, we'll perform system maintenance on the mentioned servers from 10:00 AM to 02:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team Oct 15, 15:45 EDT BMS APAC - Scheduled System Maintenance Completed - The scheduled maintenance has been completed. Oct 16, 10:37 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 10:01 EDT Scheduled - On Friday, October 16th, we'll perform system maintenance on the mentioned servers from 10:00 AM to 02:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team Oct 15, 09:59 EDT Oct 15, 2026 Autotask PSA - DE1, EU1, PREU, PRDE - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 15, 17:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 16:00 EDT Scheduled - We will be performing maintenance to Autotask PSA on 15th of October, starting at 16:00 ET for an estimated 1 hour. During the maintenance period, there is no expected impact to Autotask services. However, please note there is a low likelihood of a brief interruption that may cause Autotask to be slow or unresponsive. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 9, 06:35 EDT Autotask PSA - UKPR, UK01, UK02, UK03, UKLR - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 15, 16:01 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 15:00 EDT Scheduled - We will be performing maintenance to Autotask PSA on October 15th, starting at 15:00 ET for an estimated 1 hour. During the maintenance period, there is no expected impact to Autotask services. However, please note there is a low likelihood of a brief interruption that may cause Autotask to be slow or unresponsive. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 9, 06:31 EDT Autotask - AU01, AU02, AU03, AU04 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 15, 09:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 08:00 EDT Scheduled - We will be performing a routine maintenance to Autotask on 15th October, starting at 08:00EST for an estimated 1hr. During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ Oct 12, 06:26 EDT Scheduled Maintenance - UTMSP/ UniView Completed - The scheduled maintenance has been completed. Oct 15, 08:57 EDT Update - Maintenance has been extended till 09:00 AM EDT. We apologize for any inconvenience this may have caused. -Cloud Operations Team Oct 15, 07:51 EDT Update - Maintenance has been extended till 08:00 AM EDT. We apologize for any inconvenience this may have caused. -Cloud Operations Team Oct 15, 06:12 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 03:00 EDT Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 15th October 2026, between 3:00 AM and 7:00 AM EDT. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team Oct 14, 14:27 EDT KaseyaOne - Release v2.79.0 - Maintenance Notice Completed - The scheduled maintenance has been completed. Oct 15, 04:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 01:00 EDT Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.79.0 Start Time: Thursday, 15th October 2026 at 1:00 AM (EDT) Duration: 3 Hours What You Need to Know: - Service Availability: No service disruption is anticipated during this maintenance. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/phone Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ As a note; To ensure business continuity, for Kaseya modules using Require Log In with KaseyaOne, users must authenticate using their KaseyaOne Unified Login credentials. Users added as exceptions can still log in using local module-specific credentials. Details are available in this Knowledge Base article: https://help.one.kaseya.com/help/Content/1_Configuration/enable-require-login-with-K1.htm We recommend adding a small set of users to the override list to maintain access in the event of a future disruption or maintenance, helping ensure continuous business operations. Oct 14, 14:43 EDT Incident History Powered by Atlassian Statuspage