Kaseya

kaseya.com

We monitor the subprocessor list Kaseya publishes, which we last checked on Nov 11, 2026, but have not read any entries from it. A reading from Nov 5, 2026 is being checked. 6 tracked vendors name Kaseya as a subprocessor, including ConnectWise, Experian and Noonlight.

Subprocessors

None extracted.

Web TechnologiesCSV · Atom

Kaseya's homepage made 88 requests to 7 domains, and 4 services controlled by another company.

Marketing automation (2): Lunio; usually detected as Marketing automation: SalesloftTag managers (1): Google CloudCookie compliance (1): OneTrust

4 third parties by category: Marketing automation 2Tag managers 1Cookie compliance 1

Third parties 4 · 27 requests
OneTrust OneTrust 25% of the page's requests 22
Google Cloud Google Tag Manager 2% of the page's requests 2
Lunio Lunio 2% of the page's requests 2
Salesloft driftt.com 1% of the page's requests 1
First party 1 · 61 requests
Kaseya Astro Google Analytics HSTS Microsoft Clarity Netlify Open Graph PostHog 69% of the page's requests 61

4 tracked companies loaded by the homepage are not in Kaseya's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (6)CSV · Atom

6 companies
  • ConnectWise connectwise.com Automated payment management platform; Automates payment processing and recurring billing for MSPs
  • Experian experian.com IT management software provider; supplies data backup and disaster recovery infrastructure; Sub-Processor
  • Noonlight noonlight.com Cloud Backup for Microsoft 365
  • Remesh remesh.ai Provides backup and restore services for Google Workspace.
  • TradeCentric tradecentric.com
  • WatchGuard Technologies watchguard.com RMM (Remote Management and Monitoring) product.

Security recordCSV · Atom

What public security catalogs list for Kaseya, in their words.

Known exploited vulnerabilities

3 vulnerabilities in Kaseya's software that CISA lists as exploited in the wild.

CVEProductVulnerabilityListed
CVE-2017-18362Virtual System/Server Administrator (VSA)Kaseya VSA SQL Injection Vulnerability used by ransomware
CVE-2018-20753Virtual System/Server Administrator (VSA)Kaseya VSA Remote Code Execution Vulnerability used by ransomware
CVE-2021-30116Virtual System/Server Administrator (VSA)Kaseya Virtual System/Server Administrator (VSA) Information Disclosure Vulnerability used by ransomware

Source: CISA Known Exploited Vulnerabilities catalog (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 3 incidents (1 critical, 1 major, 1 minor)Aug 19: 1 incident (1 major)Aug 20: no incident reportedAug 21: 2 incidents (2 minor)Aug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 critical)Aug 25: 2 incidents (1 major, 1 minor)Aug 26: 1 incident (1 major)Aug 27: 2 incidents (2 minor)Aug 28: 2 incidents (1 critical, 1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: 3 incidents (2 critical, 1 minor)Sep 2: 4 incidents (1 critical, 2 major, 1 minor)Sep 3: 1 incident (1 minor)Sep 4: 1 incident (1 major)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 2 incidents (2 major)Sep 9: 1 incident (1 major)Sep 10: 1 incident (1 minor)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 5 incidents (3 critical, 2 major)Sep 15: 1 incident (1 major)Sep 16: 3 incidents (1 major, 2 minor)Sep 17: 2 incidents (2 minor)Sep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: 1 incident (1 major)Sep 21: 2 incidents (1 major, 1 minor)Sep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: 1 incident (1 minor)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 4 incidents (3 major, 1 minor)Sep 29: no incident reportedSep 30: 3 incidents (1 critical, 2 major)Oct 1: 3 incidents (2 major, 1 minor)Oct 2: 1 incident (1 critical)Oct 3: no incident reportedOct 4: no incident reportedOct 5: 2 incidents (1 major, 1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: 1 incident (1 no impact stated)Oct 18: no incident reportedOct 19: 1 incident (1 no impact stated)Oct 20: no incident reportedOct 21: 2 incidents (1 minor, 1 no impact stated)Oct 22: 1 incident (1 major)Oct 23: 1 incident (1 critical)Oct 24: 1 incident (1 no impact stated)Oct 25: no incident reportedOct 26: 3 incidents (1 major, 1 minor, 1 no impact stated)Oct 27: no incident reportedOct 28: 1 incident (1 no impact stated)Oct 29: 1 incident (1 minor)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 3 incidents (1 minor, 2 no impact stated)Nov 3: 2 incidents (1 major, 1 minor)Nov 4: 2 incidents (1 major, 1 no impact stated)Nov 5: 1 incident (1 minor)Nov 6: 2 incidents (1 major, 1 minor)Nov 7: 1 incident (1 major)Nov 8: no incident reportedNov 9: 1 incident (1 no impact stated)Nov 10: 2 incidents (1 critical, 1 no impact stated)Nov 11: 2 incidents (1 major, 1 minor)Nov 12: no incident reported

90 days agotoday

  • 89 incidents in 90 days
  • 44 major or critical
  • 10 h 36 min typical time to resolve
  • 32 days longest major
BeganIncidentImpactLasted
Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Noticeminor4 days
Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"minor14 days
ConnectBooster - Payment Failures due to Surcharge Settings Between ConnectBooster and NMImajorongoing
DRMM - Syrah - Integration - ITGlue - 401 errors in Web Remoteminorongoing
Google Brotli Vulnerability (CVE-2026-111497)no impact statedongoing
Datto Partner Portal - Login - Unable to proceed past the Account Selection Pagecritical2 h 58 min
Autotask – Precautionary Suspension of N-able Integrationsno impact statedongoing
[Datto Partner Portal] - Datto partner portal is not loading and gives a 504 Gateway Timeout error, and Recovery Launchpad is loading slowlymajor1 h 12 min

Incidents per month

0 20 40 Dec 2025: 13 incidents (1 critical, 3 major, 6 minor, 3 no impact stated) · typical time to resolve 1 h 39 min Jan 2026: 21 incidents (1 critical, 13 major, 7 minor) · typical time to resolve 21 h 50 min Feb 2026: 24 incidents (5 major, 16 minor, 3 no impact stated) · typical time to resolve 32 h 8 min Mar 2026: 23 incidents (2 critical, 3 major, 16 minor, 2 no impact stated) · typical time to resolve 14 h 57 min Apr 2026: 24 incidents (1 critical, 11 major, 8 minor, 4 no impact stated) · typical time to resolve 18 h 25 min May 2026: 21 incidents (1 critical, 10 major, 10 minor) · typical time to resolve 2 days Jun 2026: 15 incidents (3 critical, 5 major, 7 minor) · typical time to resolve 26 h 6 min Jul 2026: 27 incidents (6 critical, 15 major, 5 minor, 1 no impact stated) · typical time to resolve 13 h 3 min Aug 2026: 24 incidents (5 critical, 7 major, 12 minor) · typical time to resolve 34 h 8 min Sep 2026: 37 incidents (7 critical, 17 major, 12 minor, 1 no impact stated) · typical time to resolve 6 h 57 min Oct 2026: 19 incidents (2 critical, 5 major, 6 minor, 6 no impact stated) · typical time to resolve 17 h 42 min Nov 2026: 16 incidents (1 critical, 5 major, 5 minor, 5 no impact stated) · typical time to resolve 3 h 22 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
SaaS Protection Backups5
SaaS Protection Console Login5
Syrah (APAC)4
America East3
America East 33
America West 23
America West 33
Australia / New Zealand3

As Kaseya's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Kaseya's site

Kaseya transparency rating

It updates with the rating.

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