Third Party Index

Snapshot 17922

Document
Trust center
URL
https://trust.ontra.ai/
Fetched
HTTP status
200
Content type
text/html
Fetch mode
browser
Size
97482 bytes
SHA-256 (raw)
91fb9a9c0fc03f02396477eebc2a9b8c26d574317660a00fffba215b0a990190
SHA-256 (normalized text)
9c8fb248d82715679223c1f5b03c741e31a103c8f08215e50eedf8a11cddb47f

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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|Trust Center
Security at Ontra
Our customers trust us with their most sensitive data because they’ve validated the rigorous processes and technologies we’ve implemented to keep their information safe. We strive to deliver products and services that adhere to the industry’s highest security requirements. We’ll continue to earn the confidence of our customers by staying at the forefront of the best privacy and security practices.
If you discover any vulnerabilities or exploits in our product or website, please report them to the contact below.
If you wish to receive email notifications about changes to our Subprocessors, please subscribe hereOpens in new tab.
[email protected]
Privacy Policy
Compliance
SOC 2 Type II
ISO 27001:2022
ISO/IEC 42001:2023
Resources
View all
Compliance
Ontra SOC 2 Type 2 1.1.25 to 12.31.25.pdf
ISO 27001:2022 Certificate
ISO 42001:2023 Certificate
Penetration Testing
Contract Automation, Insight & Accord - Penetration Test 2025
Atlas - Penetration Test 2025.pdf
Miscellaneous
Ontra Security Policies Summary
Application Diagram
Ontra Disaster Recovery & Business Continuity - Summary (2025).pdf
Other resources
2025-2026 COI - Evidence of Insurance.pdf
Controls
View all
Infrastructure security
Unique production database authentication enforced
Encryption key access restricted
Unique account authentication enforced
View 15 more Infrastructure security controls
Organizational security
Asset disposal procedures utilized
Portable media encrypted
Anti-malware technology utilized
View 10 more Organizational security controls
Product security
Data encryption utilized
Control self-assessments conducted
Penetration testing performed
View 2 more Product security controls
Internal security procedures
Continuity and Disaster Recovery plans established
Continuity and Disaster Recovery plans tested
Configuration management system established
View 30 more Internal security procedures controls
Data and privacy
Data retention procedures established
Customer data deleted upon leaving
Data classification policy established
Subprocessors
View all
Amazon Web Services
•
Cloud, Infrastructure and AI provider
USA
Cloud computing, infrastructure, and AI-enabled functionality
Google, Inc.
•
Cloud, Infrastructure, Productivity and AI provider
USA
Cloud computing, infrastructure, productivity apps, and AI-enabled functionality
OpenAI, LLC
•
AI Provider
USA
AI-enabled functionality
GitHub
•
Repository Provider
USA
Source code repository
FAQ
Updates
View all
Compliance
New Report Available: SOC 2 Type 2 January 1 to December 31, 2024
Published May 16, 2025
We’re pleased to announce that Ontra has completed an independent SOC 2 Type 2 audit covering the period from January 1 to December 31, 2024. The audit covers all five Trust Services Criteria: Security, Availability, Confidentiality, Processing Integrity, and Privacy, verifying that our controls were designed and operated effectively throughout the year.
Compliance
Ontra has received ISO 27001:2022 Certification
Published October 4, 2024
We are pleased to announce that Ontra has received ISO 27001:2022 certification. This certification reflects our strong commitment to ensuring the highest level of information security practices and aligning our security program with international standards.
Compliance
Ontra has completed its ongoing SOC 2 Type 2 compliance audit
Published January 23, 2024
SOC 2 Type 2 compliance requires an ongoing commitment to security and privacy practices and demonstrates our dedication to protecting our customers' data. We have uploaded the SOC 2 Type 2 report to this trust portal for our customers' reference.