Snapshot 18198
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "On October 4, between 7:30 AM and 10:30 PM UTC, Yotpo will perform scheduled infrastructure maintenance related to Loyalty customer data.\nThis work is being carried out to support upcoming platform improvements and strengthen the underlying Loyalty infrastructure.\nNo merchant action is required, and we do not expect any interruption to Loyalty functionality or to customer-facing experiences during the maintenance window.\nOur teams will monitor the system throughout the maintenance and will provide an update here if any unexpected impact is identified.",
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"body": "For customers utilizing our reviews syndication to Walmart feature:\n\nWe’re currently making enhancements to this feature as part of our ongoing investment in providing reliable, scalable retail syndication for our customers.\n\nAs we complete this work, we anticipate there may be a temporary period where reviews are not automatically syndicated to Walmart. \n\nWe recognize the importance of maintaining your review presence on Walmart, particularly during this critical time of year, and we are treating this with the highest priority across our teams.",
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"body": "Resolved at:\n10:09 AM UTC\n\nThe issue affecting the Loyalty Home Page has now been resolved, and the page is loading normally.\n\nThank you for your patience and understanding while our R\u0026D team worked to resolve the issue.\n\nIf you continue to experience any problems, please reach out to us via live chat.\n\nThe Yotpo Support Team",
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"body": "Start Time:\n9:45 AM UTC\n\nThe Loyalty Home Page is currently experiencing issues that may prevent it from loading correctly. You may see an error message such as, “Looks like something’s gone wrong.”\n\nOur R\u0026D team is currently investigating the issue. We’ll post further updates here as soon as we have more information.\n\nWe apologize for any inconvenience this may cause.\n\nIf you have any questions or concerns, please feel free to reach out to us via live chat.\n\nThe Yotpo Support Team",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
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"body": "We will be performing planned maintenance on the Yotpo platform on Thursday, August 20, 2026, between 08:00 AM - 08:30 AM UTC.\n\nDuring this time, the Emails Analytics dashboard will not be accessible while we upgrade a production database.\n\nWe will update this status page when the maintenance begins and ends.\n\nWe strive to offer a consistently high uptime and need to perform some crucial system updates to ensure that reliability continues. We also strive to keep longer planned maintenance windows like this one to a minimum and schedule them for low-traffic hours.",
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
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"body": "We are currently performing maintenance on the UGC Conversion Dashboard to improve the accuracy of conversion analytics.\n\nSome conversion metrics in the dashboard may be incomplete or inaccurate for reporting periods beginning in January 2026. This impacts reporting only and does not affect the functionality of on-site review widgets or the shopper experience.\n\nOur engineering team is actively working to restore accurate reporting. As part of this effort, we are evaluating enhancements to our data processing approach to ensure the long-term accuracy and reliability of conversion metrics. We expect this evaluation to continue over the next two weeks.\n\nDuring this time, some conversion metrics may continue to appear incomplete or inconsistent. We will provide another update as soon as we have additional information to share.\n\nWe appreciate your patience as we work toward a long-term resolution.",
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"body": "The incident affecting Yotpo Loyalty has been resolved as of 18:10 UTC. All systems are operating normally.\n\nWe apologize for any inconvenience. If you continue to experience issues, please contact Yotpo Support.",
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"body": "We are investigating an interruption in the Moderation service, causing an error when trying to access the Moderation Page.\n\nWe apologize for the temporary inconvenience. More details to follow in the next status update\n\nThe Yotpo Support Team",
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"status": {
"description": "Service Under Maintenance",
"indicator": "maintenance"
}
}