Third Party Index

Yotpo

yotpo.com

Subprocessors

25 third parties, 3 affiliates. CSV · Atom

NamePurposeLocationListed since
Akamai Technologies Israel Ltd. CDNIsrael (EU & UK Adequacy Decision)
Alfa Business Outsourcing Philippines Inc DBA Teams.ph Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and ShoppersPhilippines (Standard Contractual Clauses)
Amazon Web Services, Inc. Cloud computing / storage providerUSA (Standard Contractual Clauses)
Anthropic, PBC (Claude) Product functionality and internal automationUSA (Standard Contractual Clauses)
Ask-AI Technologies Inc.(Mosaic AI) Ticket resolution, knowledge generation, case intelligence, support operationsUSA (Standard Contractual Clauses)
Channel Information Technology Support and Leasing Services Corp Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and ShoppersPhilippines (Standard Contractual Clauses)
Click House, Inc Data warehouseUSA (Standard Contractual Clauses)
Coralogix, Inc. Log aggregation and correlationIsrael (EU & UK Adequacy Decision)
Edgecast Inc. CDNUSA (Standard Contractual Clauses)
Gearset Ltd. Backup services for SalesforceUK (EU & UK Adequacy Decision)
Google LLC (Gemini) Product functionality and internal automationUSA (Standard Contractual Clauses)
Hire Horatio, LLC Provides customer success and support services to Yotpo’s Merchants and ShoppersDominican Republic (Standard Contractual Clauses)
Kaltura Inc. Video hostingUSA (Standard Contractual Clauses)
n8n GmbH Data flow integration and automationGermany (EU-based entity)
OpenAI, LLC Product functionality and internal services.USA (Standard Contractual Clauses)
Peaberry Software Inc. (Customer.io) Email service providerUSA (Standard Contractual Clauses)
Quack AI, Inc. Support and knowledge automationUSA (Standard Contractual Clauses)
Salesforce.com, inc. Ticketing and support servicesUSA (Standard Contractual Clauses/PDF)
SendGrid Inc. Email communication with End-UsersUSA (Standard Contractual Clauses/PDF)
SMSBump Limited SMSBump headquarters, includes development, sales and customer success teamsBulgaria (EU-based entity)
Snowflake Data warehouseUSA (Standard Contractual Clauses)
Support Enterprises Inc. Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and ShoppersPhilippines (Standard Contractual Clauses)
Targetbay, Inc. Provides syndication servicesUSA (Standard Contractual Clauses)
ViSenze Pte Inc. Visual search and image recognitionEU, Singapore (Standard Contractual Clauses)
Workato, Inc. Data flow integration and automationUSA (Standard Contractual Clauses)
Yotpo affiliates (3)
NamePurposeLocationListed since
Yotpo Ltd. Yotpo Headquarters; Yotpo sales branch, includes sales and customer success teamsAustralia; Israel; US (EU & UK Adequacy Decision; Standard Contractual Clauses)
Yotpo Canada, Inc. Yotpo sales branch, includes sales and customer success teamsCanada (Standard Contractual Clauses)
Yotpo UK Limited Yotpo sales branch, includes sales and customer success teamsUK (EU Adequacy Decision)

Listed as a subprocessor by (1)

1 company

Compliance

Certified
Says it complies with

Certifications as Yotpo's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: 1 incident (1 major)Jul 8: no incident reportedJul 9: 1 incident (1 major)Jul 10: 1 incident (1 major)Jul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 major)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 4 major or critical
  • 46 min typical time to resolve
  • 1 h longest major
BeganIncidentImpactLasted
Loyalty Home Page Currently experiencing loading issuesmajor3 min
Loyalty service degradationmajor1 h
Yotpo Service Disruption noticemajor46 min
Moderation Page Unavailablemajor14 min
Degradation in points and redemption reminder alertsmajor30 h 51 min

Incidents per month

0 2 4 Jun 2026: 1 incident (1 major) · partial: our history begins Jun 29 · typical time to resolve 30 h 51 min Jul 2026: 3 incidents (3 major) · typical time to resolve 46 min Aug 2026: 0 incidents Sep 2026: 1 incident (1 major) · typical time to resolve 3 min Jun 2026Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Admin4
API1

As Yotpo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Yotpo's site

Yotpo transparency rating

It updates with the rating.

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