Snapshot 18213
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-09-01T09:49:29Z",
"id": "01M1E5ZBT6JC35024QEHWQZRP6",
"impact": "major",
"incident_updates": [
{
"body": "We've gotten confirmation from our cloud vendor that this issue can only happen in the 17 hour period around the end of the month. In addition we will take measures to prevent this issue on our side as well.",
"created_at": "2026-09-01T12:51:32Z",
"display_at": "2026-09-01T12:51:32Z",
"id": "01M1EGCP5EK2Y9VME8N1C3F4NB",
"incident_id": "01M1E5ZBT6JC35024QEHWQZRP6",
"status": "resolved",
"updated_at": "2026-09-01T12:51:32Z"
},
{
"body": "We're investigating an issue that can cause requests to the monitoring api to fail or time-out intermittently. We suspect it is due to a communication problem with the database and are working with our cloud vendor to resolve this.",
"created_at": "2026-09-01T09:49:29Z",
"display_at": "2026-09-01T09:49:00Z",
"id": "01M1E5ZBT699XG7N50ZR601BMN",
"incident_id": "01M1E5ZBT6JC35024QEHWQZRP6",
"status": "investigating",
"updated_at": "2026-09-01T12:46:55Z"
}
],
"name": "Monitoring api intermittently errors or times out",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-09-01T12:51:32Z",
"status": "resolved",
"updated_at": "2026-09-01T12:51:32Z"
},
{
"created_at": "2026-08-20T07:42:51Z",
"id": "01M0F1YVKATTGGVA45D40M6V8K",
"impact": "major",
"incident_updates": [
{
"body": "The issue is fully resolved. We will reach out to affected customers.",
"created_at": "2026-08-20T07:42:51Z",
"display_at": "2026-08-19T20:53:00Z",
"id": "01M0F1YVKAAQZ05ZZZT6X7PCWP",
"incident_id": "01M0F1YVKATTGGVA45D40M6V8K",
"status": "resolved",
"updated_at": "2026-08-20T07:42:51Z"
},
{
"body": "The issue is caused by a periodic rotation of internal encryption keys being generated with a wrong length. We are working on a fix to resolve the issue.",
"created_at": "2026-08-20T07:42:51Z",
"display_at": "2026-08-19T19:42:00Z",
"id": "01M0F1YVKA4WX3VW90KXG0BNNN",
"incident_id": "01M0F1YVKATTGGVA45D40M6V8K",
"status": "identified",
"updated_at": "2026-08-20T07:42:51Z"
},
{
"body": "We have noticed an increase in error rates in our attestation service that can cause an increase in offline tokens.",
"created_at": "2026-08-20T07:42:51Z",
"display_at": "2026-08-19T17:16:00Z",
"id": "01M0F1YVKAQX4628J0PC60JXZ9",
"incident_id": "01M0F1YVKATTGGVA45D40M6V8K",
"status": "investigating",
"updated_at": "2026-08-20T07:42:51Z"
}
],
"name": "Increased attestation token issuance error rate",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-08-19T20:53:00Z",
"status": "resolved",
"updated_at": "2026-08-20T07:42:51Z"
},
{
"created_at": "2026-07-27T07:58:27Z",
"id": "01KYH9A5KRDW5JKD5YQHZ068G2",
"impact": "major",
"incident_updates": [
{
"body": "The aggregated detection reasons breakdown on threat type page now shows the correct detections reasons again. This is true for both newly ingested events and events that were already ingested.",
"created_at": "2026-07-29T09:24:56Z",
"display_at": "2026-07-29T09:24:56Z",
"id": "01KYPK1YK8JBGSJ2DRP3G5FGEH",
"incident_id": "01KYH9A5KRDW5JKD5YQHZ068G2",
"status": "resolved",
"updated_at": "2026-07-29T09:24:56Z"
},
{
"body": "We've identified the issue and are working a solution. No data was lost during this incident.",
"created_at": "2026-07-27T09:00:18Z",
"display_at": "2026-07-27T09:00:18Z",
"id": "01KYHCVDZ1J98T6AMAT58ZEWW3",
"incident_id": "01KYH9A5KRDW5JKD5YQHZ068G2",
"status": "identified",
"updated_at": "2026-07-27T09:00:18Z"
},
{
"body": "The aggregated detection reasons breakdown on threat type page is showing incorrect data. The correct detection reason for individual detections is available on the threat details and device pages. ",
"created_at": "2026-07-27T07:58:27Z",
"display_at": "2026-07-27T07:58:27Z",
"id": "01KYH9A5KRZDXV04R4V28D6Y5V",
"incident_id": "01KYH9A5KRDW5JKD5YQHZ068G2",
"status": "investigating",
"updated_at": "2026-07-27T07:58:27Z"
}
],
"name": "Detection reasons on threat type page showing incorrect data",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-07-29T09:24:56Z",
"status": "resolved",
"updated_at": "2026-07-29T09:24:56Z"
},
{
"created_at": "2026-05-03T20:58:20Z",
"id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"impact": "critical",
"incident_updates": [
{
"body": "The issue is fully resolved now.",
"created_at": "2026-05-04T17:46:05Z",
"display_at": "2026-05-04T17:46:05Z",
"id": "01KQT1HRVPH74ZR03CF1EATDNP",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "resolved",
"updated_at": "2026-05-04T17:46:05Z"
},
{
"body": "Android traffic has recovered as well.",
"created_at": "2026-05-04T10:00:46Z",
"display_at": "2026-05-04T10:00:46Z",
"id": "01KQS6XRNE36J7ZV74NZQ0X7V7",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "monitoring",
"updated_at": "2026-05-04T10:00:46Z"
},
{
"body": "We are still seeing impacted traffic from Android apps. The team continues to investigate the situation.",
"created_at": "2026-05-04T08:45:25Z",
"display_at": "2026-05-04T08:45:25Z",
"id": "01KQS2KSQWT6ZX541JYT932Z2E",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "monitoring",
"updated_at": "2026-05-04T08:45:25Z"
},
{
"body": "We've mitigated the problem by issueing new certificates. The team will continue to monitor the situation.",
"created_at": "2026-05-03T22:24:49Z",
"display_at": "2026-05-03T22:24:49Z",
"id": "01KQQZ3ENTZ3K3YPE8C66GWV4Q",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "monitoring",
"updated_at": "2026-05-03T22:24:49Z"
},
{
"body": "This issue has been narrowed down to an unexpected change in the chain of trust of our TLS certificates.",
"created_at": "2026-05-03T21:40:01Z",
"display_at": "2026-05-03T21:40:01Z",
"id": "01KQQWHDGCAKX9G7KDPSB0GMWV",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "identified",
"updated_at": "2026-05-03T21:40:01Z"
},
{
"body": "The team is investigating connectivity issues from protected apps to ThreatCast and App Attestation related to TLS certificates.",
"created_at": "2026-05-03T20:58:20Z",
"display_at": "2026-05-03T20:58:20Z",
"id": "01KQQT52R1ATCXC4TEBEN34XPS",
"incident_id": "01KQQT52R1G5WP69Y2XXA7GR9B",
"status": "investigating",
"updated_at": "2026-05-03T20:58:20Z"
}
],
"name": "TLS certificate issues",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-05-04T17:46:05Z",
"status": "resolved",
"updated_at": "2026-05-04T17:46:05Z"
},
{
"created_at": "2026-04-21T07:05:01Z",
"id": "01KPQDPKVV2EVWM1FTTSRQ0K9W",
"impact": "critical",
"incident_updates": [
{
"body": "Services are operational again.",
"created_at": "2026-04-21T07:09:18Z",
"display_at": "2026-04-21T05:20:00Z",
"id": "01KPQDYEXMKZ3M36NGN3JB9CTP",
"incident_id": "01KPQDPKVV2EVWM1FTTSRQ0K9W",
"status": "resolved",
"updated_at": "2026-04-21T07:11:19Z"
},
{
"body": "The Guardsquare platform services are unavailable:\n\n• Dashboards could not be loaded\n\n \n\n• Guided workflow builds could not be created \n\n• Products could not be downloaded through the CLI",
"created_at": "2026-04-21T07:05:01Z",
"display_at": "2026-04-21T05:00:00Z",
"id": "01KPQDPKVVA47F1ZWN7R6S3DKW",
"incident_id": "01KPQDPKVV2EVWM1FTTSRQ0K9W",
"status": "investigating",
"updated_at": "2026-04-21T07:11:08Z"
}
],
"name": " Guardsquare platform services were unavailable",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-04-21T05:20:00Z",
"status": "resolved",
"updated_at": "2026-04-21T07:09:18Z"
},
{
"created_at": "2026-04-03T10:10:11Z",
"id": "01KN9D4Q5VKFJP50H2AWQDX66M",
"impact": "major",
"incident_updates": [
{
"body": "The issue is fully resolved. Automatically deactivated webhooks have been re-enabled.",
"created_at": "2026-04-03T11:22:20Z",
"display_at": "2026-04-03T11:22:20Z",
"id": "01KN9H8V0JRPQ0JKF9DDCBX9BS",
"incident_id": "01KN9D4Q5VKFJP50H2AWQDX66M",
"status": "resolved",
"updated_at": "2026-04-03T11:22:20Z"
},
{
"body": "The fix has been deployed. We're continuing to monitor the situation. Webhooks that were deactivated automatically due to this issue will be re-enabled shortly.",
"created_at": "2026-04-03T10:46:09Z",
"display_at": "2026-04-03T10:46:09Z",
"id": "01KN9F6K2PVBTRBSRW2WW101Q8",
"incident_id": "01KN9D4Q5VKFJP50H2AWQDX66M",
"status": "monitoring",
"updated_at": "2026-04-03T10:46:09Z"
},
{
"body": "The root cause of the issue has been identified. The team is working on a fix.",
"created_at": "2026-04-03T10:25:07Z",
"display_at": "2026-04-03T10:25:07Z",
"id": "01KN9E02C3PH3Q69XF8SJVG1D8",
"incident_id": "01KN9D4Q5VKFJP50H2AWQDX66M",
"status": "identified",
"updated_at": "2026-04-03T10:25:07Z"
},
{
"body": "We're investigating an issue in the delivery of our webhook calls. ",
"created_at": "2026-04-03T10:10:11Z",
"display_at": "2026-04-02T13:31:00Z",
"id": "01KN9D4Q5VEC2X7D0BAZHHQK8B",
"incident_id": "01KN9D4Q5VKFJP50H2AWQDX66M",
"status": "investigating",
"updated_at": "2026-04-03T11:23:13Z"
}
],
"name": "Increased webhook delivery failure rate",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-04-03T11:22:20Z",
"status": "resolved",
"updated_at": "2026-04-03T11:22:20Z"
},
{
"created_at": "2026-03-12T09:55:32Z",
"id": "01KKGQJ3FEEDNFH57E953VRGBF",
"impact": "major",
"incident_updates": [
{
"body": "Issue is fully resolved.",
"created_at": "2026-03-12T10:15:53Z",
"display_at": "2026-03-12T10:15:53Z",
"id": "01KKGRQAZ3S2DYSZXNJ8GQ4A2W",
"incident_id": "01KKGQJ3FEEDNFH57E953VRGBF",
"status": "resolved",
"updated_at": "2026-03-12T10:15:53Z"
},
{
"body": "The issue has been resolved. The team continues to monitor the situation.",
"created_at": "2026-03-12T10:04:33Z",
"display_at": "2026-03-12T10:04:33Z",
"id": "01KKGR2JXJZTCXTYEFPVJ61K7Z",
"incident_id": "01KKGQJ3FEEDNFH57E953VRGBF",
"status": "monitoring",
"updated_at": "2026-03-12T10:04:33Z"
},
{
"body": "We see increased errors when loading data on the ThreatCast dashboard. The team is investigating the issue.",
"created_at": "2026-03-12T09:55:33Z",
"display_at": "2026-03-12T09:55:32Z",
"id": "01KKGQJ3FEKTRCAFBA3VX1QKYP",
"incident_id": "01KKGQJ3FEEDNFH57E953VRGBF",
"status": "investigating",
"updated_at": "2026-03-12T09:55:33Z"
}
],
"name": "Increased error rate in loading data on the dashboard",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-03-12T10:15:53Z",
"status": "resolved",
"updated_at": "2026-03-12T10:15:53Z"
},
{
"created_at": "2026-01-27T09:52:33Z",
"id": "01KFZDX06B2WSCF104XYC8NSRE",
"impact": "minor",
"incident_updates": [
{
"body": "Threat event ingestion is fully operational again.",
"created_at": "2026-01-27T09:52:33Z",
"display_at": "2026-01-27T09:33:00Z",
"id": "01KFZDX06BWG2F24NB715SDTN3",
"incident_id": "01KFZDX06B2WSCF104XYC8NSRE",
"status": "resolved",
"updated_at": "2026-01-27T09:52:33Z"
},
{
"body": "We're observing increased error rates during ingestion of threat events.",
"created_at": "2026-01-27T09:52:33Z",
"display_at": "2026-01-27T08:56:00Z",
"id": "01KFZDX06B4TEF6ZGK1DQRMZS2",
"incident_id": "01KFZDX06B2WSCF104XYC8NSRE",
"status": "investigating",
"updated_at": "2026-01-27T09:52:33Z"
}
],
"name": "Increased error rates when ingesting threat events",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-01-27T09:33:00Z",
"status": "resolved",
"updated_at": "2026-03-11T17:34:32Z"
},
{
"created_at": "2026-01-21T12:39:29Z",
"id": "01KFG92B6GB0AS6SYQZRSN2XGR",
"impact": "minor",
"incident_updates": [
{
"body": "Uploads for application scans via the browser are working as expected again.",
"created_at": "2026-01-21T12:39:29Z",
"display_at": "2026-01-20T11:18:00Z",
"id": "01KFG92B6GKMNYNK4RAXFRFECF",
"incident_id": "01KFG92B6GB0AS6SYQZRSN2XGR",
"status": "resolved",
"updated_at": "2026-01-21T12:39:29Z"
},
{
"body": "Uploading of application scans via the browser are currently unavailable.",
"created_at": "2026-01-21T12:39:29Z",
"display_at": "2026-01-20T11:18:00Z",
"id": "01KFG92B6G9XW7F9B06JJWKF9G",
"incident_id": "01KFG92B6GB0AS6SYQZRSN2XGR",
"status": "investigating",
"updated_at": "2026-01-21T12:39:29Z"
}
],
"name": "Issue with uploading of application scans via the browser",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-01-20T11:18:00Z",
"status": "resolved",
"updated_at": "2026-03-11T17:34:32Z"
},
{
"created_at": "2026-01-13T14:04:31Z",
"id": "01KEVTR9E5D75YVBVYDJ44DWNY",
"impact": "major",
"incident_updates": [
{
"body": "Platform dashboard available again.",
"created_at": "2026-01-13T14:04:31Z",
"display_at": "2026-01-13T08:18:00Z",
"id": "01KEVTR9E569JJ3MPJMFP0YACE",
"incident_id": "01KEVTR9E5D75YVBVYDJ44DWNY",
"status": "resolved",
"updated_at": "2026-01-13T14:04:31Z"
},
{
"body": "Platform dashboard temporarily unavailable.",
"created_at": "2026-01-13T14:04:31Z",
"display_at": "2026-01-13T08:16:00Z",
"id": "01KEVTR9E5RC1GD6YC40JCR2Z7",
"incident_id": "01KEVTR9E5D75YVBVYDJ44DWNY",
"status": "investigating",
"updated_at": "2026-01-13T14:04:31Z"
}
],
"name": "Platform dashboard briefly unavailable",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2026-01-13T08:18:00Z",
"status": "resolved",
"updated_at": "2026-03-11T17:34:31Z"
},
{
"created_at": "2025-12-10T09:54:05Z",
"id": "01KC3TXA32E99JHBRZGAE25S3R",
"impact": "major",
"incident_updates": [
{
"body": "The issue is fully resolved.",
"created_at": "2025-12-10T09:54:05Z",
"display_at": "2025-12-10T09:19:00Z",
"id": "01KC3TXA3207YYHKDGQ02TPDH5",
"incident_id": "01KC3TXA32E99JHBRZGAE25S3R",
"status": "resolved",
"updated_at": "2025-12-10T09:54:05Z"
},
{
"body": "Data fails to load in the Threat Monitoring UI.",
"created_at": "2025-12-10T09:54:05Z",
"display_at": "2025-12-10T08:50:00Z",
"id": "01KC3TXA32AJ0XZ09WKYNA4HXM",
"incident_id": "01KC3TXA32E99JHBRZGAE25S3R",
"status": "investigating",
"updated_at": "2025-12-10T09:54:05Z"
}
],
"name": "Threat monitoring dashboard showing intermittend data loading errors",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2025-12-10T09:19:00Z",
"status": "resolved",
"updated_at": "2026-03-11T17:34:31Z"
},
{
"created_at": "2025-11-03T15:52:31Z",
"id": "01K956Q0TN5KRM0ZN9KSNBKETV",
"impact": "major",
"incident_updates": [
{
"body": "Issue has been fully resolved.",
"created_at": "2025-11-03T15:52:31Z",
"display_at": "2025-11-03T15:46:00Z",
"id": "01K956Q0TNA1AT7EGXDHJEVKM3",
"incident_id": "01K956Q0TN5KRM0ZN9KSNBKETV",
"status": "resolved",
"updated_at": "2025-11-03T15:52:31Z"
},
{
"body": "The fix has been deployed and the issue seems to be resolved. We'll keep monitoring the situation for a while.",
"created_at": "2025-11-03T15:52:31Z",
"display_at": "2025-11-03T15:46:00Z",
"id": "01K956Q0TNYCC2KEAR54HF9WMQ",
"incident_id": "01K956Q0TN5KRM0ZN9KSNBKETV",
"status": "monitoring",
"updated_at": "2025-11-03T15:52:31Z"
},
{
"body": "The cause of the issue has been identified and we're deploying a fix.",
"created_at": "2025-11-03T15:52:31Z",
"display_at": "2025-11-03T15:28:00Z",
"id": "01K956Q0TN5EK20ADCT5RM8W61",
"incident_id": "01K956Q0TN5KRM0ZN9KSNBKETV",
"status": "identified",
"updated_at": "2025-11-03T15:52:31Z"
},
{
"body": "We are currently experiencing issues generating configurations for new revisions in our guided workflow.",
"created_at": "2025-11-03T15:52:31Z",
"display_at": "2025-11-03T12:06:00Z",
"id": "01K956Q0TNQT6Y1YFQP8S55B88",
"incident_id": "01K956Q0TN5KRM0ZN9KSNBKETV",
"status": "investigating",
"updated_at": "2025-11-03T15:52:31Z"
}
],
"name": "Issues with protection config generation ",
"page_id": "01K9510SCN8GCGEFW1J07GZGXJ",
"resolved_at": "2025-11-03T15:46:00Z",
"status": "resolved",
"updated_at": "2026-03-11T17:34:31Z"
}
],
"page": {
"id": "01K9510SCN8GCGEFW1J07GZGXJ",
"name": "Guardsquare",
"updated_at": "2026-09-01T12:51:32Z",
"url": "https://status.guardsquare.com/"
}
}