Third Party Index

Guardsquare

guardsquare.com

Subprocessors

4 third parties. CSV · Atom

NamePurposeLocationListed since
ActiveCampaign (Postmark service) Transactional email providerUSA
Google (Google Cloud Platform) Platform cloud provider; Product and usage analyticsEEA; USA
Intercom In-product messaging and user identificationEEA
Salesforce To process support ticketsEEA

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: 1 incident (1 major)Jul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 major)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 major)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 3 major or critical
  • 2 days typical time to resolve
  • 2 days longest major
BeganIncidentImpactLasted
Monitoring api intermittently errors or times outmajor3 h 2 min
Increased attestation token issuance error ratemajor—
Detection reasons on threat type page showing incorrect datamajor2 days
TLS certificate issuescritical20 h 47 min
Guardsquare platform services were unavailablecritical—
Increased webhook delivery failure ratemajor1 h 12 min
Increased error rate in loading data on the dashboardmajor20 min
Increased error rates when ingesting threat eventsminor—

Incidents per month

0 2 4 Nov 2025: 1 incident (1 major) · partial: our history begins Nov 3 Dec 2025: 1 incident (1 major) Jan 2026: 3 incidents (1 major, 2 minor) Feb 2026: 0 incidents Mar 2026: 1 incident (1 major) · typical time to resolve 20 min Apr 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 1 h 12 min May 2026: 1 incident (1 critical) · typical time to resolve 20 h 47 min Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 2 days Aug 2026: 1 incident (1 major) Sep 2026: 1 incident (1 major) · typical time to resolve 3 h 2 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

As Guardsquare's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Guardsquare's site

Guardsquare transparency rating

It updates with the rating.

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