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Trust Center Start your security review View & download sensitive information Overview Livestorm offers a secure all-in-one video communication platform with a strong commitment to data privacy and security, in every part of our business. We've implemented best-in-class security practices to keep customer data safe, achieving ISO 27001 certification. Use this portal to learn more about our security posture. 🔐 Private access to our Trust Center is reserved for Enterprise clients, granting access to our security documentation (NDA required). Compliance GDPR ISO/IEC 27001 ISO/IEC 27001:2022 Livestorm is reviewed and trusted by TotalEnergies ANSSI Airbus Orange ENGIE Bosch Hilti Inc. Zapier NielsenIQ Alan Boiron Ypsomed Vetoquinol Global Teva Pharmaceuticals Roche Abbott Qonto Grant Thornton DNB Generali Equifax Bpifrance Groupe BPCE Documents REPORTSNetwork Diagram REPORTSPentest Report REPORTSSecurity Whitepaper COMPLIANCEISO/IEC 27001:2022 SELF-ASSESSMENTSCAIQ SELF-ASSESSMENTSOther Self-Assessments SELF-ASSESSMENTSVSA Core SELF-ASSESSMENTSVSA Full LEGALData Processing Agreement POLICIESInformation Security Policy SECURITY GRADESCyberVadis Risk Profile Data Access LevelInternal Recovery Time Objective12 hours Recovery Point Objective12 hours View more Product Security Audit Logging Data Security Integrations View more Reports Network Diagram Pentest Report Security Whitepaper Self-Assessments CAIQ Other Self-Assessments VSA Core View more Data Security Access Monitoring Data Backups Data Erasure View more App Security Responsible Disclosure Credential Management Secure Development Training View more Legal Subprocessors Cyber Insurance Data Processing Agreement View more Access Control Data Access Logging Password Security Infrastructure Status Monitoring Amazon Web Services Anti-DDoS View more Endpoint Security Disk Encryption Endpoint Detection & Response Mobile Device Management View more Network Security Firewall IDS/IPS Virtual Private Cloud View more Corporate Security Email Protection Employee Training Incident Response View more Policies Acceptable Use Policy Access Control Policy Asset Management Policy View more Security Grades CyberVadis Qualys SSL Labs Application A+ Trust Center Updates Security Advisory - Response to Recently Disclosed Vulnerabilities Vulnerabilities At Livestorm, the security and protection of our platform and our customers' data remain among our highest priorities. We are closely monitoring the security vulnerabilities recently disclosed to the public and are actively assessing their potential impact on our systems and infrastructure. Our security and engineering teams have responded swiftly, and remediation measures have already been implemented for the majority of the identified issues. We continue to thoroughly investigate and address any remaining vulnerabilities, prioritizing remediation efforts based on their potential security impact. We want to reassure our customers that we take these matters extremely seriously and remain fully committed to maintaining a secure and reliable environment. We will continue to monitor developments closely and take all necessary measures to uphold our security standards and protect our customers. ⚠️ Scam Alert – Stay Vigilant General We have recently been made aware of multiple scams targeting people via LinkedIn and WhatsApp, using Livestorm’s name to offer fake job opportunities. These scams ask for money or crypto deposits and are not related to Livestorm. What you should know: Livestorm will never ask you for money to apply for a job. Be cautious of offers from unknown contacts on WhatsApp or other platforms. If you encounter suspicious activity, do not provide personal or financial information. You can report fraudulent sites to local authorities. We are working with our legal team and authorities to address these scams. Please stay vigilant and warn anyone who may be targeted. Announcing ISO 27001 Certification! Compliance We’re proud to announce that we have successfully renewed our ISO 27001 certification. During this renewal, we’ve also upgraded from the 2013 version to the 2022 version, ensuring that our information security management system meets the latest international standards. This reinforces our ongoing commitment to data security, privacy, and trust for all our clients and partners. We have some exciting news… The team at Livestorm is thrilled to announce that we are officially certified for ISO/IEC 27001:2013. ISO 27001 is an internationally recognized Standard for Information Security. It verifies that we have the best-in-class practices when it comes to Information and Security. Keeping our customers' data safe and secure has always been a top priority at Livestorm and the ISO 27001 certification confirms and demonstrates our ongoing commitment to maintaining the highest data security standards. We are proud of this achievement and remain committed to continuously improving and maintaining the highest standards of security and data protection. To download our certificate, please request full access to our security portal (Enterprise feature only). Unsolicited phone calls General Hello, we would like to bring to your attention that some of our users or former users have reported receiving unsolicited phone calls from individuals who claim to be Livestorm employees. These individuals are not employed by Livestorm and their intentions may not be genuine. It is important to be cautious of these calls, as they may be attempts to extract sensitive information from you. If you receive a call like this, we recommend that you do not share any personal information. Instead, please contact us immediately at help@livestorm.co or via our chat so that we can investigate further. If you think you may have discovered a vulnerability, please send us a note. Report issue