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Trust Center Start your security review Overview Welcome to The Model N Trust Center. Within this Trust Center, you’ll find information about our security governance, data protection practices, compliance posture, and operational safeguards. Our security program is anchored in globally recognized standards, including SOC and ISO frameworks. These standards guide how we manage risk, monitor our environment, and continuously improve our controls. Through regular assessments, independent audits, and ongoing oversight, we work to ensure our practices align with recognized expectations for confidentiality, availability, and integrity. Compliance SOC 1 Type 2 SOC 2 Type 2 CSA STAR Level 1 CSA STAR Level 2 ISO/IEC 27001:2022 EU-US DPF UK Extension to EU-US DPF Swiss-US DPF TRUSTe Standard Contractual Clause (SCC) Documents Featured Documents COMPLIANCESOC 1 Type 2 COMPLIANCESOC 2 Type 2 REPORTSMBS SOC 1 Reports COMPLIANCEISO/IEC 27001:2022 Model N is reviewed by Planet 9 Inc. Booz Allen Hamilton A-LIGN CyberGuard Compliance Tevora Reports SOC 1 Type 2 SOC 2 Type 2 MBS SOC 1 Reports Data Security Data Backups Physical Security Encryption-at-rest View more App Security Application Penetration Testing Code Analysis Credential Management View more ESG Anti-Bribery and Corruption Code of Ethics Community Involvement View more Legal Subprocessors Cyber Insurance Data Processing Agreement View more Data Privacy Cookies Data Breach Notifications Employee Privacy Training Access Control Internal Single-Sign-On (SSO) Logging Password Security View more Infrastructure Status Monitoring Environment Segregation Separate Production Environment View more Endpoint Security Anti-Malware Disk Encryption Software Firewall View more Network Security Firewall Network Penetration Testing Security Information and Event Management View more Corporate Security Employee Handbook Employee Training Internal SSO View more BC/DR Alternate Processing/Storage Site Business Continuity Plan (BCP) Data Backup/Backup Protection View more Training Employee Privacy Training Phishing Training Security Awareness Training View more Product Security Audit Logging Data Security SSO Support Asset Management IT Asset Management (ITAM) Program Secure Asset Disposal Asset Classification View more Physical & Environment Visitor Control Alternate Work Sites Fire Protection View more AI AI Governance Responsible AI Statement Third-Party AI Diligence Incident Response Incident Reporting Process Designated Response Personnel Security Operations Center (SOC) Risk Management Risk Assessments Data Access/Impact Levels Supply Chain Risk Management Continuous Monitoring Security Information & Event Management (SIEM) Automated Alert Response Subprocessors Trust Center Updates Model N Not Impacted by UAE AWS Data Center Disruption Incidents On March 3, 2026 Model N became aware that AWS Data Center was impacted by certain objects. According to AWS, the incident occurred on March 1st. The fire protection services had to shut off power to the facility, which is still down a day later. “One of our Availability Zones was impacted by objects that struck the data centre, creating sparks and fire,” AWS said in a post on its Health Dashboard, almost undoubtedly meaning a drone strike. Later, the company said the issue has also affected another Availability Zone in “the ME-CENTRAL-1 Region.” Recommended: https://health.aws.amazon.com/health/status - provides an overview of the reported incident. Model N Not Impacted by Gainsight Security Incident Incidents Model N became aware of the Gainsight-related security activity shortly after Salesforce and multiple threat intelligence outlets reported unusual OAuth activity tied to applications published by Gainsight that were connected to customer Salesforce environments. Recommended: Salesforce Security Advisory: provides an overview of the reported unusual activity and outlines recommended actions for customers using Gainsight integrations. Model N Not Impacted by Salesloft-Drift Incident Incidents Model N became aware of the Salesloft-Drift security incident shortly after news reports were released regarding the compromise. Threat intelligence sources and news outlets reported that this incident impacted customers of the Drift product, produced by Salesloft, who had the Drift integration enabled within Salesforce. Recommended: Widespread Data Theft Targets Salesforce Instances via Salesloft Drift, Google Threat Intelligence Group