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Legal Subprocessors List of Subprocessors See the list of subprocessors Lansweeper uses to deliver its services, including data storage locations, processing purposes, and transfer safeguards. Download pdf Version dated October 1st, 2026 Sub-processor Service Description Incorporation Location Storage / Transfer / Processing Location Transfer Justification Microsoft, Inc. (Azure) Cloud storage for LsAgent Cloud Relay Service United States United States SCC’s Amazon Web Services EMEA SARL (AWS) Cloud storage for Lansweeper Cloud Platform and IT Agent Luxembourg Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA SCC’s Cloud storage for Device Fingerprints Luxembourg Storage: Europe (Ireland & Germany) Transfer: possibly to outside the EEA SCC’s MongoDB Limited (MongoDB) Cloud storage services for Lansweeper Cloud Platform United States Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA SCC’s Luzmo NV Data analytics & visualisation Belgium Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA SCC’s Prismatic Software Inc. Integration platform United States Storage: Europe (Ireland & Germany) Transfer: possibly to outside the EEA SCC’s Clickhouse Inc. Analytics United States Storage: Europe (Ireland & Germany) or the United States, depending on Customer selection at the Cloud Site level. Transfer: possibly to outside the EEA SCC’s AI Features Sub-processors OpenAI Inc. AI model United States Storage: Europe Transfer: possibly to outside the EEA SCC’s Langfuse GmbH Observability and logging platforms for AI usage Germany Storage: Europe N/A SFDC Ireland Limited (Agentforce) AI support agent in the Support Portal (conversational assistance, automated troubleshooting, automated case creation and conversation summaries) Ireland Storage: Europe Transfer: possibly to outside the EEA SCC’s