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CloudFiles engages the third parties below to process personal data on behalf of its customers in providing the Services. This list forms part of the CloudFiles Data Processing Addendum. Customer Content is stored and processed within Amazon Web Services and MongoDB Atlas in the region the customer selects; the artificial intelligence providers receive documents for the duration of a Document AI request only and do not retain them. The other Sub-processors receive no Customer Content. List of Authorized Sub-processors Company Description Location Amazon Web Services, Inc. Cloud provider, artificial intelligence Customer-selected region (United States, European Union, United Kingdom, Australia) MongoDB, Inc. (MongoDB Atlas) Managed database services Customer-selected region (United States, European Union, United Kingdom, Australia) Google LLC (Google Cloud, Vertex AI) Artificial intelligence (earlier Document AI pipeline only) Google-operated regions; not region-pinned Cloudflare, Inc. Cloud provider Global Salesforce, Inc. Sales management, customer support United States ActiveCampaign, LLC (Postmark) Transactional email United States PostHog, Inc. Product analytics United States Datadog, Inc. Cloud monitoring United States Stripe, Inc. Payments United States Changes to This List CloudFiles gives at least thirty (30) days' notice before a new Sub-processor begins processing personal data, by updating this page and by email to the addresses subscribed below. Customers may object within the notice period as set out in Section 10 of the DPA. Notices Get notified of sub-processor changes One email, at least 30 days before a new sub-processor starts processing personal data. Nothing else is sent to this address. Sent only when this list changes At least 30 days before the change takes effect Unsubscribe by replying to any notice