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Subprocessors At GaggleAMP, we use a variety of subprocessors that help our business run. This makes it possible to bring you the great features and services that provide value to our customers. These are technology partners that have committed to securing our data and in turn yours. We think selling your data is not cool. GaggleAMP Inc. does not sell any personally identifiable information to third parties. Definitions: Customer Data: Information between Customer to GaggleAMP in order to contract for the services. For example, billing information or point of contact information. End User Data: Any data collected through use of the platform by Customer and its Gaggle members. Website Visitors: Anyone that visits our website including customers, end users, and third parties. All Categories: Could be Customer and/or End user and/or Website Visitor data. Here is the list of companies that we use that help us run our business and services: Vendor Name Description Link Country Use of Data Amazon Web Services Our cloud computing provider (where our applications are hosted) https://aws.amazon.com/compliance/gdpr-center/ USA End User Data Anthropic Generative AI service used to create, analyze, and transform content and power AI-driven features within our platform. https://www.anthropic.com/legal/privacy USA All Categories Apollo.io Sales intelligence and engagement platform used to identify, research, and engage prospective customers and manage outbound sales activities. https://www.apollo.io/privacy-policy USA Customer Data Atlassian Software we use to help product and software development https://www.atlassian.com/trust/privacy/gdpr Australia All Categories Capterra Online marketplace vendor that assists consumers with selecting software for their needs with users reviews and research https://www.gartner.com/en/about/policies/privacy USA Customer Data ContractSafe This software helps us organize our contacts https://www.contractsafe.com/privacy USA Customer Data Datadog Provides us with log management review and real-time metrics monitoring for our applications https://www.datadoghq.com/gdpr/ USA End User Data Dropbox File storage tool https://www.dropbox.com/security/GDPR USA Customer Data Earth Class Mail Service to manage our incoming mail https://www.earthclassmail.com/privacy USA Customer Data Fireflies.ai Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls from Zoom, Google Meet, and more. https://fireflies.ai/security USA Customer Data G2 Peer to peer review site for business software https://www.g2.com/static/privacy USA Customer Data Google Analytics Tracks web traffic to our public facing website and in our applications http://cloud.google.com/security/gdpr/ USA Website Visitors GSuite Productivity, organization, and communication tools http://cloud.google.com/security/gdpr/ USA All Categories Heroku, a Salesforce company An application hosting provider built on top of Amazon Web Services used to host some legacy services https://devcenter.heroku.com/articles/gdpr USA End User Data Honeybadger Monitors our applications to see exception reporting (i.e. if something unexpected happens) https://www.honeybadger.io/gdpr/ USA End User Data HubSpot We leverage both their marketing automation and CRM tools for our public site and customer interactions (for example tracking sales interactions) https://www.hubspot.com/data-privacy/gdpr USA All Categories Jiminny Our customer facing team uses this during video communication https://help.jiminny.com/en/articles/1673294-how-we-comply-with-the-gdpr USA Customer Data Loom Video messaging tool that helps you get your message across through instantly shareable videos https://support.loom.com/hc/en-us/articles/360002228758-GDPR-compliance USA Customer Data Monday.com Business tool to track and manage projects https://monday.com/terms/gdpr USA Customer Data OpenAI OpCo, LLC Generative AI service to create, analyze, and transform content https://openai.com/policies/privacy-policy USA All Categories Papertrail and Librato, products of Solar Winds Provides us with log management review and real-time metrics monitoring for our applications https://www.solarwinds.com/general-data-protection-regulation-core-it USA End User Data Pinecone Pinecone is a fully managed, cloud-native vector database that enables developers to effortlessly scale AI-powered similarity search, recommendation engines, and semantic retrieval systems. https://www.pinecone.io/legal/data-processing-addendum/ USA All categories RB2B Help identify and engage with website visitors https://www.rb2b.com/rb2b-gdpr USA Website Visitors ShelfFlip, Inc. dba UserGems Sales tool for pipeline generation https://www.usergems.com/gdpr USA End User Data Slack Business tool we use internally to communicate https://slack.com/gdpr USA All Categories Strike Graph Tool that helps to maintain security standards and compliance operation https://www.strikegraph.com/privacy USA Customer Data Stripe A business tool to process payments and billing https://stripe.com/guides/general-data-protection-regulation USA Customer Data Xero Software we use for finance and accounting functions https://www.xero.com/us/data/xero-and-gdpr/ USA/New Zealand Customer Data Zendesk Our customer success team uses this to log and track support requests https://www.zendesk.com/company/customers-partners/eu-data-protection/ USA All Categories Zoom Video call software for internal and external communication https://zoom.us/gdpr USA Customer Data ZoomInfo Software to identify and aquire new customers https://www.zoominfo.com/legal/privacy-policy USA Customer Data