Snapshot 198465
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
},
{
"created_at": "2024-11-06T10:59:26.026-08:00",
"description": null,
"group_id": null,
"id": "x1863t3wx6k3",
"name": "Sparkcentral Web Application",
"page_id": "4cs9l3ql31j9",
"position": 5,
"showcase": false,
"start_date": "2024-11-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-07-19T02:50:00.620-07:00"
},
{
"created_at": "2024-11-19T02:51:53.127-08:00",
"description": null,
"group_id": null,
"id": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"page_id": "4cs9l3ql31j9",
"position": 6,
"showcase": false,
"start_date": "2024-11-19T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-23T06:46:32.805-07:00"
}
],
"incidents": [
{
"components": [],
"created_at": "2026-11-01T23:30:00.000-08:00",
"id": "v6fhlvddr61b",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "Hello,\n\nWe have recently experienced an issue with Reddit content in Inbox, and the Listening data being delayed. Delays in the Listening data pipeline began gradually on 2nd of November at 11:49 AM PST. The pipeline became fully stuck from roughly 5:00 to 6:00 PM PST\n\nOur team has put a fix in place, and can confirm that delays affecting Listening data and Reddit content in your Inbox have been resolved.\n\nThank you for your patience. Please subscribe to our status page to receive status updates.",
"created_at": "2026-11-01T23:36:16.740-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-11-01T23:30:00.000-08:00",
"id": "6r6mrr1c1fdp",
"incident_id": "v6fhlvddr61b",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-11-01T23:36:16.740-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Delays in Listening data and Reddit content in Nest",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-11-01T23:30:00.000-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/y4s3fqs9xpnx",
"started_at": "2026-11-01T23:36:16.665-08:00",
"status": "resolved",
"updated_at": "2026-11-01T23:36:16.753-08:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-11-19T02:51:53.127-08:00",
"description": null,
"group_id": null,
"id": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"page_id": "4cs9l3ql31j9",
"position": 6,
"showcase": false,
"start_date": "2024-11-19T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-23T06:46:32.805-07:00"
}
],
"created_at": "2026-10-13T15:51:46.420-07:00",
"id": "1xw3k3qmrjvy",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages:\n\nHootsuite Help Center: French, Spanish, Italian, German, and Portuguese\nTalkwalker Help Center: French and Japanese\n\nOur team has identified the root cause and we’re actively working to restore the translations as soon as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.",
"created_at": "2026-10-13T15:51:46.499-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-13T15:51:46.499-07:00",
"id": "0zz9229x16g0",
"incident_id": "1xw3k3qmrjvy",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-13T15:51:46.499-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Help Center Content Translations",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/wm6s9ng6zqk3",
"started_at": "2026-10-13T15:51:46.410-07:00",
"status": "identified",
"updated_at": "2026-10-13T15:51:46.503-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
}
],
"created_at": "2026-10-09T17:04:18.008-07:00",
"id": "jxzzvq7pj5k0",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-10-13T14:30:07.800-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-13T14:30:07.800-07:00",
"id": "r67pssq00cg7",
"incident_id": "jxzzvq7pj5k0",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-13T14:30:07.800-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-10-13T14:15:07.298-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-13T14:15:07.298-07:00",
"id": "j312zf9wbtrg",
"incident_id": "jxzzvq7pj5k0",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-13T14:15:07.298-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-10-13T13:15:07.373-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-13T13:15:07.373-07:00",
"id": "3ts6zpslzdpn",
"incident_id": "jxzzvq7pj5k0",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-13T13:15:07.373-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be running a quick update to keep your Hootsuite experience optimal. Our development team will be performing routine maintenance on our Media Upload service.\n\nDuring this window, you might experience brief errors when composing posts containing media content.\n\nThis will take place on Tuesday, October 13, from 2:15 PM to 2:30 PM PDT (21:12 to 21:30 UTC) for approximately 15 minutes, with brief disruptions lasting around a minute. We appreciate your patience while our team works hard to keep Hootsuite running smoothly.\n\nPlease subscribe to our status page to receive status updates.",
"created_at": "2026-10-09T17:04:18.089-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-09T17:04:18.089-07:00",
"id": "tmhyy8qwkhnx",
"incident_id": "jxzzvq7pj5k0",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-09T17:04:18.089-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Media and Video Service Maintenance",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-13T14:30:07.800-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-13T14:15:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-10-13T13:15:07.652-07:00",
"scheduled_until": "2026-10-13T14:30:00.000-07:00",
"shortlink": "https://stspg.io/8yjrx1ryyxdp",
"started_at": "2026-10-09T17:04:18.001-07:00",
"status": "completed",
"updated_at": "2026-10-13T14:30:07.952-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
}
],
"created_at": "2026-10-09T03:33:16.498-07:00",
"id": "7zbv4vjmq246",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-10-11T07:00:07.375-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-11T07:00:07.375-07:00",
"id": "hkc6n4fg28b0",
"incident_id": "7zbv4vjmq246",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-11T07:00:07.375-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-10-11T04:00:07.505-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-11T04:00:07.505-07:00",
"id": "fg0cwjcn4tk1",
"incident_id": "7zbv4vjmq246",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-11T04:00:07.505-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-10-11T03:00:11.223-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-11T03:00:11.223-07:00",
"id": "nlc1l50dhn0p",
"incident_id": "7zbv4vjmq246",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-11T03:00:11.223-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We're making a quick update to improve your Hootsuite experience. Our development team will be performing routine maintenance on our Drafts and media transcoding services.\n\nDuring maintenance, you might experience sporadic errors or delays when saving drafts and publishing or scheduling posts containing video or media.\n\nThis will take place on Sunday from 4:00 AM to 7:00 AM PDT (11:00 AM to 2:00 PM UTC) with brief intermittent disruptions of a few minutes. We appreciate your patience!",
"created_at": "2026-10-09T03:33:16.615-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-09T03:33:16.615-07:00",
"id": "qh5bph2vjl8j",
"incident_id": "7zbv4vjmq246",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-09T03:33:16.615-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Drafts \u0026 Transcoding Service Maintenance",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-11T07:00:07.375-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-11T04:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-10-11T03:00:12.795-07:00",
"scheduled_until": "2026-10-11T07:00:00.000-07:00",
"shortlink": "https://stspg.io/4qdz374hb7fb",
"started_at": "2026-10-09T03:33:16.490-07:00",
"status": "completed",
"updated_at": "2026-10-11T07:00:07.436-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
}
],
"created_at": "2026-10-09T03:04:57.027-07:00",
"id": "gz5xj32004zh",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-10-10T12:30:07.415-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-10T12:30:07.415-07:00",
"id": "pwz860k465z7",
"incident_id": "gz5xj32004zh",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-10T12:30:07.415-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-10-10T12:00:07.968-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-10T12:00:07.968-07:00",
"id": "6sqc50d05t7g",
"incident_id": "gz5xj32004zh",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-10T12:00:07.968-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-10-10T11:00:09.341-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-10T11:00:09.341-07:00",
"id": "4zdjdmxgy6wf",
"incident_id": "gz5xj32004zh",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-10T11:00:09.341-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be running a quick update to keep your Hootsuite experience optimal. Our development team will be performing routine maintenance on our Message Review and Approvals service.\n\nDuring this window, you might experience brief errors when composing posts, prescreening, or submitting and approving messages. Scheduled posts that do not require approval will remain unaffected.\n\nThis will take place on Saturday, October 10, from 12:00 PM to 12:30 PM PDT (19:00 to 19:30 UTC) for approximately 30 minutes, with brief disruptions lasting around a minute. We appreciate your patience while our team works hard to keep Hootsuite running smoothly.\n\nPlease subscribe to our status page to receive status updates.",
"created_at": "2026-10-09T03:04:57.115-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-09T03:04:57.115-07:00",
"id": "zgg8ysnrcrcq",
"incident_id": "gz5xj32004zh",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-09T03:04:57.115-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Message Review \u0026 Approvals Maintenance",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-10T12:30:07.415-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-10T12:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-10-10T11:00:10.696-07:00",
"scheduled_until": "2026-10-10T12:30:00.000-07:00",
"shortlink": "https://stspg.io/gk06hxy4fp47",
"started_at": "2026-10-09T03:04:57.019-07:00",
"status": "completed",
"updated_at": "2026-10-10T12:30:07.464-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
}
],
"created_at": "2026-10-09T01:46:08.624-07:00",
"id": "7j12qgbzw80g",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-10-10T00:45:08.440-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-10T00:45:08.440-07:00",
"id": "z18gbdn5dp4b",
"incident_id": "7j12qgbzw80g",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-10T00:45:08.440-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-10-10T00:30:07.253-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-10T00:30:07.253-07:00",
"id": "wzrj106tcch4",
"incident_id": "7j12qgbzw80g",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-10T00:30:07.253-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-10-09T23:30:11.844-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-09T23:30:11.844-07:00",
"id": "b7zgb2rd40cz",
"incident_id": "7j12qgbzw80g",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-09T23:30:11.844-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Heads up: we're taking some time to improve the Hootsuite experience for you. Our development team will be performing routine maintenance on our Dashboard database.\n\nDuring this window, you might experience brief errors or an inability to log in or access the main Hootsuite site.\n\nThis will take place on Saturday, October 10, from 12:30 AM to approximately 12:31 AM PDT (07:30 to 07:31 UTC) for about one minute. We appreciate your patience while our team works hard to keep Hootsuite running smoothly.\n\nPlease subscribe to our status page to receive status update.",
"created_at": "2026-10-09T01:46:08.720-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-09T01:46:08.720-07:00",
"id": "yh61gmt903rn",
"incident_id": "7j12qgbzw80g",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-09T01:46:08.720-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Dashboard Database Maintenance",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-10T00:45:08.440-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-10T00:30:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-10-09T23:30:12.062-07:00",
"scheduled_until": "2026-10-10T00:45:00.000-07:00",
"shortlink": "https://stspg.io/xr948189gwrc",
"started_at": "2026-10-09T01:46:08.608-07:00",
"status": "completed",
"updated_at": "2026-10-10T00:45:08.538-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
}
],
"created_at": "2026-10-07T05:53:58.152-07:00",
"id": "80f0yhf5dh2z",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We can confirm that the Bluesky API issues have been resolved, and publishing to Bluesky profiles in Hootsuite is working normally again. If you have any posts that failed to publish, please reschedule them or retry posting them manually. If you continue to experience issues, please contact our customer support team. Thank you for your patience!",
"created_at": "2026-10-07T07:20:10.249-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-07T07:20:10.249-07:00",
"id": "9b7g0b4qxm9m",
"incident_id": "80f0yhf5dh2z",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-07T07:20:10.249-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Hey there! Bluesky is currently experiencing API issues that are affecting publishing to Bluesky profiles in Hootsuite. You may encounter difficulties with your scheduled posts or when creating new posts. Our team is monitoring the situation, and we will share updates as they become available. Thank you for your patience. Please subscribe to receive status updates.",
"created_at": "2026-10-07T05:53:58.271-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-07T05:53:58.271-07:00",
"id": "gkbp07t76gcx",
"incident_id": "80f0yhf5dh2z",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-07T05:53:58.271-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-10-07T05:53:58.271-07:00",
"name": "Bluesky API issues",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-10-07T07:20:10.249-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/zln008cv797j",
"started_at": "2026-10-07T05:53:58.144-07:00",
"status": "resolved",
"updated_at": "2026-10-07T07:20:10.270-07:00"
},
{
"components": [],
"created_at": "2026-09-28T12:00:00.000-07:00",
"id": "gr4z4gym3b82",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": null,
"body": "We are aware of a service disruption that impacted the Composer recently. Between the times 3:22am-11:21am (PST) on September 28, customers may have experienced difficulties in the Composer. Customers may have encountered an error message displaying \"Oops! Something went wrong\" in the Composer when trying to publish/schedule a post. This issue has now been resolved and all services have been restored to normal operations. Kindly note we need to refresh our page/tab to clear the existing error in the Composer. Please reach out to our Customer Support team if you encounter any further issues.",
"created_at": "2026-09-28T13:19:41.047-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-28T12:00:00.000-07:00",
"id": "kgj06zp1863v",
"incident_id": "gr4z4gym3b82",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-28T13:19:41.047-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Composer \"Oops! Something went wrong\" error",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-28T12:00:00.000-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/cjj4ztsb58qn",
"started_at": "2026-09-28T13:19:40.993-07:00",
"status": "resolved",
"updated_at": "2026-09-28T13:19:41.055-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-05-28T07:01:25.143-07:00",
"description": null,
"group_id": null,
"id": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"page_id": "4cs9l3ql31j9",
"position": 4,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.446-07:00"
},
{
"created_at": "2024-11-19T02:51:53.127-08:00",
"description": null,
"group_id": null,
"id": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"page_id": "4cs9l3ql31j9",
"position": 6,
"showcase": false,
"start_date": "2024-11-19T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-23T06:46:32.805-07:00"
}
],
"created_at": "2026-09-23T03:58:04.822-07:00",
"id": "c3djxvnwnwj3",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-23T08:00:08.654-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T08:00:08.654-07:00",
"id": "qsn9yw2yc0zd",
"incident_id": "c3djxvnwnwj3",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T08:00:08.654-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.",
"created_at": "2026-09-23T06:46:32.833-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T06:46:32.833-07:00",
"id": "7qdhbqxbvqx6",
"incident_id": "c3djxvnwnwj3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T06:46:32.833-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are continuing to monitor for any further issues.",
"created_at": "2026-09-23T04:21:21.468-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-09-23T04:21:21.468-07:00",
"id": "x2bmcmg2ph4f",
"incident_id": "c3djxvnwnwj3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T04:21:21.468-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "nt2x79337vr5",
"name": "Hootsuite Mobile Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Hi there!\n\nWe are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts.\n\nOur engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.",
"created_at": "2026-09-23T03:58:04.945-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T03:58:04.945-07:00",
"id": "ny8wg5hlm4cm",
"incident_id": "c3djxvnwnwj3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T03:58:04.945-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-23T03:58:04.945-07:00",
"name": "Issues authenticating Thread accounts with Hootsuite",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-23T08:00:08.654-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/1y0gh6twhqz9",
"started_at": "2026-09-23T03:58:04.801-07:00",
"status": "resolved",
"updated_at": "2026-09-23T08:00:08.674-07:00"
},
{
"components": [
{
"created_at": "2024-05-28T06:59:50.414-07:00",
"description": null,
"group_id": null,
"id": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"page_id": "4cs9l3ql31j9",
"position": 3,
"showcase": false,
"start_date": "2024-05-28T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-10-13T14:30:07.282-07:00"
},
{
"created_at": "2024-11-19T02:51:53.127-08:00",
"description": null,
"group_id": null,
"id": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"page_id": "4cs9l3ql31j9",
"position": 6,
"showcase": false,
"start_date": "2024-11-19T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-23T06:46:32.805-07:00"
}
],
"created_at": "2026-08-07T01:44:17.449-07:00",
"id": "lr023pyjbp8f",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We're pleased to inform you that the issue affecting Lumen by Talkwalker data retrieval from our media data provider has been successfully resolved.\n\nThe Metabase API connection with the media data provider has been fully restored, and data flow (Print, TV, Online, and Social sources) has resumed as normal. Content published during the outage window has been backfilled.\n\nThank you for your patience and cooperation throughout this incident.",
"created_at": "2026-09-11T05:40:08.543-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-11T05:40:08.543-07:00",
"id": "sc1d9s1mdt1b",
"incident_id": "lr023pyjbp8f",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-11T05:40:08.543-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow.\nOnce reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate.\nThanks for your continued patience.",
"created_at": "2026-08-12T02:35:51.048-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-12T02:35:51.048-07:00",
"id": "w349h795ly08",
"incident_id": "lr023pyjbp8f",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-12T02:35:51.048-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "40ptgr5hljlm",
"name": "Hootsuite Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "ddnm4b4g6v48",
"name": "Talkwalker Web Application",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild.\nThe provider expects to begin restoring service over the weekend. We'll update this notice as we get more information.\nWe apologize for the disruption and thank you for your patience.",
"created_at": "2026-08-07T01:44:17.581-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-07T01:44:17.581-07:00",
"id": "myjj89qg6w29",
"incident_id": "lr023pyjbp8f",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-07T01:44:17.581-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-08-07T01:44:17.581-07:00",
"name": "Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources",
"page_id": "4cs9l3ql31j9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-11T05:40:08.543-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/6kz7b95lq52w",
"started_at": "2026-08-07T01:44:17.441-07:00",
"status": "resolved",
"updated_at": "2026-09-11T05:40:08.560-07:00"
}
],
"page": {
"id": "4cs9l3ql31j9",
"name": "Hootsuite Inc.",
"url": "https://status.hootsuite.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}